Task vs. relationship leadership
We all have to identify who in our lives are our leaders and who we are leaders to. Whether that may make you go on a “power trip”, you should identify and understand that both the leader and follower of that specific organization, group, company etc. are all in it for the same end goal. How would the style of that leader benefit from its followers? Would it be by getting straight to the point or getting to know their followers to achieve that goal?
When examining a leader and their styles is good to categorize them by what they value as a leader. A leader who is mainly about achieving a specific goal regardless of other circumstances, then he/she are most likely a task-based leader. A leader who encourages on relying on procedures and assigning tasks based on the employee’s strengths and weaknesses is going to be categorized as a relationship-based leader. According to Northouse, task leadership considers the elements involved in task accomplishments from organizing work and defining roles to determining policies and procedures to facilitate production (Northouse, 2021, pg. 85). A better understanding of what this leadership is according to Northouse is that the task-oriented style is the opposite from what the relationship orientation style of leadership. Relationship oriented leadership behaviors focus on the well being of its followers and how they all relate with one another (Northouse, 2021, pg. 85). In this blog, behaviors of both task and relationship styles will be explored as well as, examples from real world scenarios will be explained.
First and foremost, when we think of our favorite leaders, we often think of the ones who motivate, encourage, and relate with us the most. When we think of bad leaders, we often think about the ones who may act like they don’t want to be there, inconvenience staff (aka, the followers), and don’t care about guests or customers. The list could go on in many different directions. When we think about a good leader and how they are with their employees, a good foundation for their work is getting to know their staff and how to implement the tasks needed to reach their goal. In the Ohio State studies, it was believed that the results of studying leadership as a personality was pointless and rather so, they decided to analyze how individuals acted when leading a group instead (Northouse, 2021, pg. 85). In a questionnaire, given to the leader’s followers, they had to rate the behavior of that leader. Examples of those questions asked were:
“He/She lets subordinates know when they’ve done a good job.
He/She sets clear expectations about performance.
He/She shows concern for subordinates as individuals.
He/She makes subordinates feel at ease. (PSU WC, 2022, L.5).”
This questionnaire that was used is called the Leader behavior description questionnaire (LBDQ). This questionnaire was to analyze and depict the kind of behaviors used during their leadership. Followers categorized the behaviors into two clusters, and those were if they initiated structure or consideration for the followers. The Ohio state studies came to a conclusion that a leader can be either high in initiating structure or high or low on consideration (PSU WC, 2022, L.5). Based on these studies, a way to determine if a leader is task oriented or relationship oriented in their leadership style is based on the Ohio studies is to see how followers answered the questions and if the leader scored high on the consideration aspect of the questionnaire. A leader who got a higher score would mean that they are nurturing to their followers and associate their success with the importance of their trust, respect and liking amongst themselves with their followers. Someone who scored higher on the initiative of structure may focus mainly on assigning roles, organization, and schedules (PSU WC, 2022, L.5).
Along with determining whether someone’s leadership style is task oriented or relationship oriented, these all come with certain traits that distinguish the two apart. According to Northouse, there are five major leadership traits and those are: intelligence, self-confidence, determination, integrity and sociability (Northouse, 2021, pg. 32). Out of those five traits, the one that would most likely resonate with task-oriented leaders would be determination. “Determination is the desire to get the job done and include characteristics such as initiative, persistence, dominance and drive (Northouse, 2021, pg. 33).” A task-oriented leader would need to contain this trait in order to even be considered a “task oriented” leader. Hence, the description of “getting things done.” On the other hand, a relationship-oriented leader would need the sociability trait out of those five traits. “Sociability is a leader’s inclination to seek out pleasant social relationships (Northouse, 2021, pg. 34).” Connecting with followers and understanding them to work toward the end goal that is shared among the leader and other followers is important. A leader who is oriented this way finds it easier to understand the strengths and weaknesses of their followers as mentioned before. By doing this, it is easier to assign specific roles to the followers liking. This also enhances the follower’s motivation to completing a task.
Personally, I have worked with both task-oriented leaders and relationship-oriented leaders. Traits that come out from task-oriented leaders from my experiences were one’s that were determined and had self-discipline. They took the responsibility for being in charge or their followers and made sure that all tasks were done correctly. On the other hand, a relationship-oriented leader that I had also was very successful because of the relationships amongst the followers (employees). When you build that trust and connection with those who need to take orders from, they respect you more to do it right. Many employees will do the bare-minimum work because of that lack of connection between them and their leader. I think that is a common issue among leaders and followers and that is their lack of respect and integrity. Another trait that most of those relationship-oriented leaders contain is a high level of emotional intelligence and extraversion. Those traits help leaders become closely connected with their followers. I think this because without that emotional intelligence trait, leaders wouldn’t be able to understand the needs of their followers.
When you look at both of these approaches and combine them together, you find a very great leader who is able to get jobs done while also gaining the trust and respect from their followers.
Northouse, P.G. (2021). Leadership: Theory and Practice. 9th Edition. Los Angeles: Sage Publications
Pennsylvania State University World Campus (2022). PSYCH 485 Lesson 5: Style and situational approaches. Retrieved from https://psu.instructure.com/courses/2177519/modules/items/33991684
exl19 says
Leadership style consists of an individual’s traits and behaviors, and how they utilize those to influence others. Identifying a leader as either relationship oriented or task oriented is critical to understanding their leadership behaviors and as such, is the foundation for the behavioral approach to leadership. Using the situational approach, specifically, Blanchard’s SLII model, the task-oriented leader you describe would utilize directive behaviors (Northouse, 2021). As you referenced by citing Northouse (2021), task leadership relies on understanding the components necessary for completing a task and then putting plan in place to facilitate goal achievement (nmr5634, 2022). The use of directive behaviors enables task-oriented leaders to assist followers in achieving tasks by providing directions, establishing goals, setting timelines, and defining roles (Northouse, 2021, p. 110).
Alternatively, under the situational approach, the relationship-oriented leader you describe would utilize supportive behaviors. You identify relationship-oriented leaders as those who influence their followers through support and by assigning tasks based on followers’ strengths and weaknesses (nmr5634, 2022). This suggests a leader who takes the time to know and understand his followers, and who leverages those relationships for success. The use of supportive behaviors enables relationship-based leaders to assist followers in achieving tasks by making them feel comfortable about themselves, their peers, and the situation they are in (Northouse, 2021, p. 110).
What is evident between the two styles is that task-oriented leaders are more directive in their approach, making clear what needs accomplished and the expectations for doing so, while relationship-oriented leaders are more supportive in their approach, focusing on making connections with their followers (Northouse, 2021, pg. 85). I like that in your conclusion, you suggest a blend of task oriented and relationship-oriented leadership styles creates an effective leader who can accomplish goals while simultaneously, earning trust and respect from followers.
Upon reading your post, I found myself curious to know which of the styles you found most effective. Additionally, to what extent do you believe that situation plays a role in leader-follower success? I believe it is helpful to use situational approach to expand upon the behavioral approach when trying to explicate effective leadership styles. The SLII model helps to demonstrate how directive and supportive behaviors interact to create blended leadership styles; high directive-low supportive, high directive-high supportive, high supportive-low directive, and low-supportive-low directive (Northouse, 2021, pp. 110-111). This approach appeals to me the most because it focuses on the situation and emphasizes leader flexibility in choosing the most effective approach within the given situation (Northouse, 2021, p. 115).
Great post nmr5634 and thank you for sharing!
References
nmr5634. (2022, February 17). Relationship Vs. Task Leadership Style. Leadership. Retrieved from https://sites.psu.edu/leadership/2022/02/17/relationship-vs-task-leadership-styles/
Northouse, P.G. (2021). Leadership: Theory and Practice. 9th Edition. Los Angeles: Sage Publications. ISBN 978-1-5443-9756-6.