With the Masters (the first major of the golf season) just around the corner, professional golfers and their caddies are doing everything they can to prepare for one of the most famous golf tournaments in the world. In their chase for the green jacket, golfers leave no leaf unturned to ensure their swings are dialed in. The focus of the sporting world will be on the hundred or so golfers and their caddies competing for the green jacket this weekend in Augusta, Georgia. With all this attention I thought it would be apropos to examine the relationship between golfers and their caddies from a leadership theory perspective. Is leadership shared between the two? Is the caddie considered a leader or follower? And finally, in what ways do they function as a team?
One might think that a caddie is just a person who carries the clubs around for 18 holes for their PGA tour golfer. At first glance, this seems to be the case, as all the attention and accolades go to the individual golfer, but when one examines this relationship a bit closer it becomes apparent that the caddie plays a crucial role in the success of the individual player. Viewing the relationship between caddy and golfer through the lens of servant leadership theory places caddies in a leadership role rather than a follower (as some might believe). The core principle of servant leadership theory is that leaders need to be attentive to the needs of followers, empower them and help them develop their skills to achieve goals” (Northouse, 2022, P.458). Servant leaders put followers first much like caddies. Many caddies are very proficient golfers and have a vast knowledge of the game while also having insights into their golfer’s personality and playstyle. Before almost any shot you will see golfers having conversations with their caddies. The caddies give their input based on the research they have done on the course and develop a game plan that caters to the golfer and how they can play the course. Caddies act as a course coach, who knows how their player wants to play the course and makes sure the golfers execute their shots to put up a competitive score.
Spears (2002) identified 10 characteristics of servant leaders (Listening, Empathy, Healing, Awareness, Persuasion, Conceptualization, Foresight, Stewardship, Commitment to the growth of people, & Building community). When it comes to analyzing caddies for leadership, all these characteristics can be seen in the caddie’s relationship with the golfer.
As I’ve said, caddies do more than just carry the golfer’s bag. A caddy must be a good listener and be able to listen and understand how a golfer wants to attack a course or specific shot. Servant leaders usually communicate by listening first and realize that “listening is a learned discipline that involves hearing and being receptive to what others have to say” (Northouse, 2022, P. 462). At the end of the day the golfers are the ones hitting the shots, and while a caddie’s input is highly valued it may not be followed if the caddy and golfer have conflicted views. Listening is an important facet of a caddie’s job which includes making shot recommendations or providing coaching that aligns with the current mental and physical health of the golfer. The caddies have to get into the mind of their player to fully understand what might be going on in the golfer’s head. Caddies and leaders from the servant leadership theory require empathy, or being able to understand what another person is going through, they “demonstrate that they truly understand what followers are thinking and feeling (Northouse, 2022, P.462). Being empathetic ensures that followers’ needs are being met before the leaders. Obviously, the end golf of these golfers is to win, for caddies, it is to help the golfers win. Caddies are often someone that a golfer would look to in a struggle. Healing is the third personality type, and is characterized by “leaders who
Servant leaders care about the personal well-being of their followers. They support followers by helping them overcome personal problems.” (Northouse, 2022 p.462). Like any sport, a golfer might get into a rut or cold streak that may be caused by personal problems unrelated to golf. In many cases, caddies are very close to golfers and will help them work through their individual problems which are hurdles that the caddies clear to achieve success.
Awareness (the 4th characteristic) is characterized by “ Servant leaders caring about the personal well-being of their followers. They support followers by helping them overcome personal problems” (Northouse, 2022 p.462). Often caddies and their golfers are very close to each other and as a result, caddies can and do assist their golfers over personal hurdles. An example of this is when Tiger Woods won the 2006 US open. Before the event started his father passed away, despite this, Woods went on to win the 2006 US open and after finishing his final round he had a very emotional embrace with his longtime caddy Steve Williams. Williams was there as someone Tiger could lean on after his loss, and Williams was there for Tiger when he needed him most.
Persuasion is another characteristic of servant leaders. There will inevitably be times when a golfer wants to go for a very difficult shot (which could end up in disaster). Caddies can talk them off the ledge and make the golfers hit a safer, less challenging shot. Spears describes persuasion as compliance, creating change through the use of gentle nonjudgmental argument (Northouse, 2022 p.462). Caddies use their knowledge of the course, conditions, and playing style to inform themselves when certain shots should be made. In addition, they can persuade the player to take a shot that they might not consider, to set up a scoring opportunity or avoid mistakes. In this same vein caddies must be able to see the bigger picture, what spears characterizes as conceptualization or the ability to be a visionary for an organization, providing a clear sense of its goals and direction” (Northouse, 2022 p.463). Caddies use their knowledge of the course and the conditions to get the golfers where they want to be (holding the 1st place trophy). Caddies visualize the round that the golfers might have, to know what kind of club and swing is needed to achieve the goal of winning. Foresight, “or the ability to predict what is coming based on what is occurring in the present and what has happened in the past.”(Northouse, 2022 p.463). This obviously ties to some degree with conceptualization and could be said they
Stewardship is another characteristic, it is about taking responsibility for the leadership role entrusted to the leader (Northouse, 2022 p.463). Stewardship is important to caddies because sometimes the golfers and caddies disagree and it is important. From this point, the caddy must be
kind of fun. The last two characteristics in Sears’s haunted theory are committed to growth, and Community building. Caddies are pretty in tune with the golfers and are committed to seeing them succeed and take-home hardware. Servant leaders are committed to helping each person in the organization (Northouse, 2022 p.464) This very much reflects the caddy and how they choose to realize the goals of the golfer instead of their own goals. The last characterization is community building. This is built into the PGA tour almost naturally. There is a whole network of caddies who all use similar information that they collect about the course to pass along this way.
In summation, based on Sears’s 10 characteristics, caddies can be seen as servant leaders.
Northouse, Peter G.. Leadership (p. 462-458). SAGE Publications. Kindle Edition.
mfk5485 says
Hi Samuel,
This was an eye-opening read. I would have never viewed caddies as servant leaders. Not only did I learn about the world of golf, but I was able to glean knowledge about the inner workings between a golfer and their caddy. I did not know that caddies needed to have just as much, if not more, knowledge about the game than the golfer. Your examples of how caddies embody Spears’ (2002) ten characteristics of servant leadership were very clear.
With that being said, we also learned that servant leadership is not effective in all scenarios. If followers do not want a servant leader, they may view servant leaders as micromanagement (Liden et al., 2008; as cited in Northouse, 2021). Additionally, if leaders have a domineering or power-oriented personality, attempting to exude servant leadership may come off forced or insincere (PSU WC, 2023). On the other hand, if servant leaders are matched with followers who strongly desire that style of leadership, the outcome on performance and behavior would be a positive one (Meuser, Liden, Wayne, & Henderson, 2011; Otero-Neira, Varela-Neira, & Bande, 2016; Ozyilmaz & Cicek, 2015; as cited in Northouse, 2021). What happens in the case where the golfer is not receptive or wants the caddy’s input? Are there any examples of where this has happened and what the outcome was? I would presume to think that the outcome wouldn’t be positive, either with the golfer performing poorly or having to find another caddy.
Additionally, I am curious to know how the servant leadership of caddies impact society. Northouse (2021) stated that the “outcomes of servant leadership are follower performance and growth, organizational performance, and societal impact”. Does the caddy’s influence on the golfer directly or indirectly affect society in a positive manner? Overall, I feel your stance on caddies being servant leaders was well articulated, and I enjoyed reading your blog.
References
Northouse, P. G. (2021). Leadership: Theory and Practice (9th ed.). SAGE Publications, Inc. (US). https://mbsdirect.vitalsource.com/books/9781071834473
Pennsylvania State University World Campus (2016). PSYCH 485 Lesson 11: Servant Leadership. Retrieved from https://courses.worldcampus.psu.edu/canvas/sp23/22311–16647/content/12_lesson/printlesson.html
Abby Kuligowski says
This was a very interesting take on Servant Leadership through the relationship between golfers and their caddies. As someone who is not knowledgeable in golf, I believe you did an effective job of explaining their relationship and the importance of a caddy in the sport. Your description reminded me of the Power and Influence theory. Prior to your description, I always saw the relationship between caddy and golfer as a follower and leader relationship, respectively. Now understanding that it is more of a partnership, if not as you described, a flipped relationship where the caddy leads the golfer. To analyze the influence of caddies on their golfers, I will analyze the sources of power caddies may have based on your description.
Clearly, from what you indicated in your post, caddies are experts on not only the sport, but also the course, weather and other irregular conditions, and their golfers’ play style. This fact would seemingly give them expert power, the power of knowledge (Northouse, 2022). If golfers are looking to their caddies to give them this information, it could be assumed (though please correct me if I am wrong) that caddies hold more knowledge than golfers in this scenario; therefore, they would be considered more of an expert and hold more influence in that regard to the golfer.
Based on the information you explained in your previous post also, golfers hold their caddies in high regard. It seems that they respect and value the advice and knowledge that their caddies hold, and in many cases, they have a strong relationship. It could be deduced, then, that caddies also have referent power, the influence one may have based on the strength of the relationship between a leader and their follower (Northouse, 2022). Especially as you described in the case of Tiger Woods, the bond between golfer and caddy can grow to be very strong. Many professional golfers probably use the same caddy for many years in their careers and spend many hours playing the sport together. Over that time, a bond most likely forms that deepen the respect that golfers feel toward their caddy and vice versa. As you described above, the relationship between a caddy and their golfer is strong and most likely lends more power and influence to the caddy through referent power.
That being said, I believe those are the only two sources of power that caddies hold based on your description. Though they are important sources of power, I am not sure they are enough to consider the caddy a leader to the golfer. From my understanding, the role of the caddy is not regarded as higher than the role of the golfer, if anything, it would be below the golfer (again, please correct me if I am mistaken); therefore, the caddy does not have legitimate power as a function of the situation (Northouse, 2022). Though it is not the most important source of power, it does lend itself to the development of power and influence. The caddy also cannot determine or influence rewards or desired resources for the golfer, an indication of lacking reward power (Northouse, 2022). The caddy seems to aid the golfer in receiving a reward, but they cannot control what the reward is or whether or not the golfer receives it. The final source of power, coercive power, involves controlling others through punishment and/or fear of losing outcomes (Northouse, 2022). Based on your description above, it would not benefit the caddy or the golfer for them to use punishment or coercive tactics to further their agenda or goals, it could possibly even dampen the referent power they hold if they tried.
If one was to view the caddy-golfer relationship in a reversed leadership concept where the caddy leads the golfer, I agree that it would most likely occur through servant leadership. Though caddies do hold some leadership power through the power and influence theory, I believe their relationship is more of a partnership with the golfer, as typically seen in servant leadership. Once a golfer and their caddy develop a bond, it is possible that they hold each other in the same regard with the caddy working hard to help the golfer achieve their goals and aspirations. I believe the relationship between the golfer and caddy is more complex than I originally understood, and I feel that it should be further explored to better identify how the bond works and what form of leadership it may fit into.
References
Northouse, P. G. (2022). Leadership: Theory and practice (9th ed.). Sage.