In our previous lesson, introversion was identified as a personality trait. This means that it can be very difficult, if not impossible, to modify. As the saying goes, “tigers can’t change their stripes.” However, there is hope for those of us who are introverted. Let me introduce you to the “Five-Click” method.
According to a recent Forbes article, the “Five-Click” method is a training technique to get introverts more comfortable with being extroverted. Under this method, an introverted leader goes out of his/her way to approach and engage colleagues (and followers) at least five times per day (Moore, 2015). This interaction can be anything from a, “Hey! How are you?” in an elevator to something more in depth. The key is that even small progress is progress and each interaction counts as a win.
Learning to be more comfortable in an extrovert’s skin is important for introverted leaders. While introverts have fine-tuned many skills—including active listening—sometimes it appears that they lack other important leadership skills, such as human and social interaction skills. In particular, according to Northouse (2013), human skills (otherwise referred to as “people skills”) are important for all levels of management: being able to relate and communicate with others is equally important for entry-level management and CEOs alike.
Practicing the “Five-Click” method also serves the purpose of increasing your social perceptiveness. During these quick interactions, relationships are built. You may be surprised to find out what motivates your coworkers, any issues they are facing, as well as changes they believe should be made within the organization. It’s pretty amazing what you can learn, and then act on, when you take time out of your day to purposefully interact with those around you.
What do you say? Is the “Five-Click” method worth implementing? Is it equally beneficial for extroverted leaders as well?
Moore, K. & Victor, J. (2015). Five-Click Leadership: How Introverts Can Get Ahead. Forbes. [Article]. Retrieved from http://www.forbes.com/sites/karlmoore/2015/06/15/five-click-leadership-how-introverts-can-get-ahead/.
Northouse, P.G. (2013). Leadership: Theory and practice. Los Angeles: Sage Publications