Fall 2019 Scholarly Communications and Copyright workshops

By: Ana Enriquez

Fall 2019 Scholarly Communications and Copyright workshops

This fall’s scholarly communications and copyright workshop slate will include in-person workshops at Penn State Behrend, Penn State Scranton, and Penn State Harrisburg, as well as a full set of Zoom workshops, including our popular trainings on complying with public access policies from federal agencies. There are specialized workshops for thesis and dissertation writers, instructional designers, and scholarly authors.

To register, please follow the links below or contact Ana Enriquez at enriquez@psu.edu.

Penn State encourages qualified persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Ana Enriquez at 814-865-1758 or enriquez@psu.edu in advance of your participation or visit.

Workshops in person

Sept. 12 at the John M. Lilley Library, Penn State Behrend

Sept. 18 at Penn State Scranton (in Dawson 110)

Oct. 8 at Penn State Harrisburg

Workshops and trainings on Zoom

 

 

New display in Donald W. Hamer Center for Maps and Geospatial Information

By: Tara LaLonde

A new poster display is up in the Donald W. Hamer Center for Maps and Geospatial Information! The display features projects completed by student Maps and GIS assistants in a variety of subject areas. The projects utilize geospatial resources from the library, including print map resources and ESRI ArcGIS online software. The work highlighted in the display includes:
  • Road Map Cartography Story Map, by Brittany Waltemate
  • Conflict Resolution Story Cascade, by Milan Liu
  • Mexican War Battle of Cerro Gordo, by Jamie Friedken
  • The History of Colonial Mumbai, by Ishaan Anavkar
  • San Francisco Business Potential, by Zhaogeng Ding
  • Philadelphia Education Crisis Analysis, by Joey Grosso 
This display showcases projects from Maps and GIS assistants completed during the fall 2018-spring 2019 timeframe, and were highlighted during the spring 2019 Maps and GIS Assistant presentation. 
More information on their projects can be found on the Donald W. Hamer Center for Maps and Geospatial Information projects page
Maps and GIS Assistant Project Display

Maps and GIS Assistant Project Display

A selection of related collection items

A selection of related collection items

Save the Date: Open House volunteer training Tuesday, Aug. 27

By: Ali Zawoyski

Dear Colleagues,

Plan to join us Tuesday August 27th at 11am in Foster Auditorium or at the MediaSite link below to learn what’s new for this year’s Open House!

Watch online HERE.

This year’s event will be held on Wednesday and Thursday, Sept 11 and 12, and we are looking for some friendly faces to help guide more than 3000+ guests through this fun and educational
extravaganza!

Not signed up yet? Volunteer opportunities are still available, click HERE to see how you can help our biggest outreach event of the year:

Please note that hours spent helping with Open House are considered hours worked for our non-exempt employees, and count toward total hours worked during the workweek. Your total hours should not exceed 40 in a week. If it appears that volunteering for Open House will result in you working more than 40 hours, please talk to your supervisor or Libraries Human Resources.

Thank you for making this great event possible!
Ali & The Open House Committee

Tech Tip: Update your lynda.com links to LinkedIn Learning

By: Ryan Johnson

On Aug. 16, Penn State Information Technology upgraded all Lynda.com accounts to LinkedIn Learning. Lynda.com links will work differently in LinkedIn Learning depending on how you shared the course, videos, or playlists.

In order for your old links to work, you will need to replace the old link with this new one in any course materials or correspondence.

In order for embedded videos to work after the upgrade , you must replace the embed code with code from LinkedIn Learning. After the upgrade, simply log in to LinkedIn Learning then click ‘share’ to copy the highlighted code and paste it over the existing Lynda.com code.

Events: August 19

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Thursday, June 20-Friday, August 23, 2019 Research Travel Awards winning “brown bag” presentations. Seven informal, one-hour lunchtime presentations offered by traveling researchers on a variety of topics, hosted by the Eberly Family Special Collections Library.  All presentations are open to the public and take place in Mann Assembly Room, 103 Paterno Library.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.
Monday, August 26, First day of fall 2019 semester.
Wednesday, Sept. 4, US-China College Art Summit. Five panels will discuss the current state of art education at institutions of higher education in the United States and China.The summit promotes the exchange of knowledge, ideas, and experiences of leading art educators from the U.S. and China, through dialogue, group exhibitions, and professional development programs. 9 a.m.-6 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday, Sept. 4. Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. All events are open to everyone, and all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday-Thursday, Sept. 11-12, University Libraries Open House. Self-guided tour stops, games, brief presentations and activities for students highlight the Libraries’ services. Faculty and staff are on hand to help students learn more about on-site and online resources available, and answer questions about the Libraries. 9 a.m.-5 p.m., at libraries locations throughout the University Park campus.
Thursday, Sept. 12-Thursday, Nov. 21, Fall Scholarly Communications Workshops. Featuring in-person workshops at Penn State Behrend, Penn State Scranton, and Penn State Harrisburg, as well as a full roster of Zoom workshops, including our popular trainings on complying with public access policies from federal agencies. Specialized workshops for thesis and dissertation writers, instructional designers, and scholarly authors are included.
Tuesday, Nov. 12, Penn State GIS Day. Open to faculty, staff, students, and the public, Penn State GIS Day offers events aimed to create geospatial awareness of geospatial technologies across disciplines, and serve as a way to connect with others who are using geospatial technologies. Visit Penn State GIS Day for information and schedule of events.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Save the Date — Online Learning Summit Nov. 4

By: Victoria Raish

Hello Library Colleagues,

Please save the date, Nov. 4, 2019, if you are interested in attending the inaugural Online Learning Summit. This half day event from 11 AM to 3:30 PM will feature presentations from speakers both within and external to the library. We will get to hear about topics related to online learning, Penn State 2025, and instructional design. In addition, we will get to hear about
innovative approaches our colleagues have taken to online learning instruction and engagement. I am planning this event in collaboration with Kat Phillips, Emily Mross, Rachel Perry, and with the support of the instruction COP.

If you are interested in attending this summit, I would appreciate you filling out this interest form.

Thanks in advance!
Torrie

Save the Date: Open House volunteer training Tuesday, Aug. 27

By: Ali Zawoyski

Dear Colleagues,

Plan to join us Tuesday August 27th at 11am in Foster Auditorium or at the MediaSite link below to learn what’s new for this year’s Open House!

Watch online HERE.

This year’s event will be held on Wednesday and Thursday, Sept 11 and 12, and we are looking for some friendly faces to help guide more than 3000+ guests through this fun and educational
extravaganza!

Not signed up yet? Volunteer opportunities are still available, click HERE to see how you can help our biggest outreach event of the year:

Please note that hours spent helping with Open House are considered hours worked for our non-exempt employees, and count toward total hours worked during the workweek. Your total hours should not exceed 40 in a week. If it appears that volunteering for Open House will result in you working more than 40 hours, please talk to your supervisor or Libraries Human Resources.

Thank you for making this great event possible!
Ali & The Open House Committee

Customer Service Tip: How to follow up with customers like a pro

By: Jeff Toister (submitted by Carmen Gass)

Why is follow-up important in customer service?

The benefits of following up with customers include confirming problems are resolved, preventing future issues, and building stronger relationships. Companies often gain far more customer feedback when they follow up after a service interaction. Read more here.

Tech Tip: Grid vs. List View in Microsoft Teams

By: Ryan Johnson

tech tip screen shot

Microsoft Teams recently changed the default view for your teams to a grid view.  You can change your view by clicking on three dots next to “Join or Create a team”.

Tech tip screen shot

Note: this option can appear in the bottom left or top right of the Teams application based on your view.

Click on Switch View and a new window will appear:

screen shot - tech tip

Select Grid or List to change your view.

Events: Aug. 12

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Monday, June 3-Tuesday, Aug. 13  Summer Scholarly Communications Workshops. Students, faculty and staff, join Ana Enriquez, scholarly communications outreach librarian, for communications workshops that cover topics such as open access, copyright and fair-use policies.Workshops take place via Zoom and in various locations across Penn State’s campuses. Registration is free but required for all workshops by clicking on the links provided.
Thursday, June 20-Friday, August 23, 2019 Research Travel Awards winning “brown bag” presentations. Seven informal, one-hour lunchtime presentations offered by traveling researchers on a variety of topics, hosted by the Eberly Family Special Collections Library.  All presentations are open to the public and take place in Mann Assembly Room, 103 Paterno Library.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.
Monday, August 26, First day of fall 2019 semester.
Wednesday, Sept. 4, US-China College Art Summit. Five panels will discuss the current state of art education at institutions of higher education in the United States and China.The summit promotes the exchange of knowledge, ideas, and experiences of leading art educators from the U.S. and China, through dialogue, group exhibitions, and professional development programs. 9 a.m.-6 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday, Sept. 4. Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. All events are open to everyone, and all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday-Thursday, Sept. 11-12, University Libraries Open House. Self-guided tour stops, games, brief presentations and activities for students highlight the Libraries’ services. Faculty and staff are on hand to help students learn more about on-site and online resources available, and answer questions about the Libraries. 9 a.m.-5 p.m., at libraries locations throughout the University Park campus.
Tuesday, Nov. 12, Penn State GIS Day. Open to faculty, staff, students, and the public, Penn State GIS Day offers events aimed to create geospatial awareness of geospatial technologies across disciplines, and serve as a way to connect with others who are using geospatial technologies. Visit Penn State GIS Day for information and schedule of events.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Customer Service Tip: How to help your team manage customer expectations

By: Jeff Toister (submitted by Carmen Gass)

Many years ago, I managed a customer service team for a catalog company that sold imported items from Eastern Europe, including antiques. The antiques were often unique and were slightly different than the pictures on our website or in our catalog.

Russian samovars were a particular challenge. These are highly decorated tea urns that come in a wide variety of shapes and sizes. A quick look at the ebay page – for samovars can illustrate the variety.

This created an expectation management problem for my team. Read more here.

Tech Tip: Microsoft adds suggested replies to the Outlook Android app

By: Ryan Johnson

suggested reply screen shot - Outlook app

Gmail’s Smart Reply feature can be pretty handy for short responses, saving you a little bit of time and effort. The web version of Outlook has had a similar feature since last summer, called Suggested Replies, but it hasn’t officially been available in the Android app — until now.

If you head to the Account Info screen in the app (Settings > tap on your email address) you’ll see the “Suggested replies” toggle (it may already be turned on). This new feature will only show up for certain emails, though, presumably those that Outlook deems to be conversational rather automated.

If the response is selected, you’ll have the chance to edit your response before its sent.

Note: This feature is not currently available for iOS users

Events: Aug. 5

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Monday, June 3-Tuesday, Aug. 13  Summer Scholarly Communications Workshops. Students, faculty and staff, join Ana Enriquez, scholarly communications outreach librarian, for communications workshops that cover topics such as open access, copyright and fair-use policies.Workshops take place via Zoom and in various locations across Penn State’s campuses. Registration is free but required for all workshops by clicking on the links provided.
Thursday, June 20-Friday, August 23, 2019 Research Travel Awards winning “brown bag” presentations. Seven informal, one-hour lunchtime presentations offered by traveling researchers on a variety of topics, hosted by the Eberly Family Special Collections Library.  All presentations are open to the public and take place in Mann Assembly Room, 103 Paterno Library.
Wednesday, August 7,Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. All events are open to everyone, and all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.
Monday, August 26, First day of fall 2019 semester.
Wednesday, September 4, US-China College Art Summit. Five panels will discuss the current state of art education at institutions of higher education in the United States and China.The summit promotes the exchange of knowledge, ideas, and experiences of leading art educators from the U.S. and China, through dialogue, group exhibitions, and professional development programs. 9 a.m.-6 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday-Thursday, Sept. 11-12, University Libraries Open House. Self-guided tour stops, games, brief presentations and activities for students highlight the Libraries’ services. Faculty and staff are on hand to help students learn more about on-site and online resources available, and answer questions about the Libraries. 9 a.m.-5 p.m., at libraries locations throughout the University Park campus.
Tuesday, Nov. 12, Penn State GIS Day. Open to faculty, staff, students, and the public, Penn State GIS Day offers events aimed to create geospatial awareness of geospatial technologies across disciplines, and serve as a way to connect with others who are using geospatial technologies. Visit Penn State GIS Day for information and schedule of events.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Library Clothing Sale – Orders due Aug. 2

By: Heather

Fall is right around the corner and this is your chance to buy Libraries clothing and bags. We are selling:

  • Embroidered polo shirts in two colors ** NEW COLOR
  • Men’s and Women’s Oxford dress shirts in two colors **NEW ITEM
  • Laptop bag (embroidered)
  • Canvas totes in twos sizes (screen printed). **NEW ITEM
  • T-shirts ** NEW COLOR

Orders for Open House student t-shirts (University Park only) will come later. Please do NOT order them here.

Orders are due by Friday, Aug. 2 at 5 p.m. Payment is due by delivery.

We are very excited to be moving to an online store managed through the vendor.

You will need to create an account to place your order. Please remember your userID and password for future orders. Add items to your cart. Check out — You will receive a confirmation email with your total.

Make your payment outside of this site. Payment by cash and PayPal is preferred. If paying by check, please make the checks out to Heather Ross and send to Donna Dean, 3 Paterno Library.

If paying by PayPal – Click on Send or Request money –>Send money–>enter email hdr10psu@gmail.com–>sending to a friend.
Enter the amount and put your name in the notes field. You may be charged a small fee if you are using your bank card to pay but it’s a small amount. There is no fee if link your PayPal account directly to your bank account.

See prices and more details on the order form. I will also try to get some samples of items to try on.

All proceeds benefit the Centre County United Way. Thank you for your continued support.

Penn State Harrisburg Library earns PA Forward Gold Star

By: Emily Mross

The Pennsylvania Library Association just announced the 2019 second quarter PA Forward Star Library awardees, including Penn State Harrisburg Library, which earned Gold Star status. Though more than 30 libraries from throughout the state earned their star status in this quarter, Penn State Harrisburg Library is one of two academic libraries to earn Gold Star status, and one of only 4 academic libraries in Pennsylvania with a Gold Star designation.

“The PA Forward Star Library program spotlights libraries’ efforts to continue making intentional investments in literacy-aligned programs,” said Christi Buker, Pennsylvania Library Association Executive Director. “Yes, you can go to your local library and check out books, but these agile
institutions demonstrate day in and day out they offer more than books,” Buker added. “Libraries offer the world to those who enter their doors.”

To earn a Gold Star, Penn State Harrisburg Library presented programs and highlighted library resources related to the open access and scholarly publishing, medical privacy and research
ethics, sustainable agriculture, midterm elections, and building/repairing personal credit. Throughout the year, the library partnered with Penn State Harrisburg Reads, Open Access Week, Penn State College of Medicine, and First National Bank.

PA Forward, which launched statewide in 2012, works through five key literacies – Basic, Information, Civic & Social, Health and Financial – to assist individuals in enhancing their overall
quality of life. To continue helping libraries use PA Forward to demonstrate all their libraries offer, in Jan. 2017, the Association kicked off the Star Library program statewide. The Star Library recognition offers support to libraries who participate and integrate PA Forward’s literacies in their programming activities. Libraries are recognized for meeting benchmarks within the bronze, silver and gold star levels of the program. While one star is awarded for both the bronze and gold levels, a total of five stars are awarded in the silver category – one silver star for each of the five literacies of PA Forward.

Penn State Harrisburg Librarians have planned another slate of literacy programs for the coming academic year. These programs will highlight primary elections, science literacy, reproductive health, personal finance, and the Campus Reads book, Just Mercy.