Inside Access: User charge history in WorkFlows and privacy

by Ann Snowman, head, Access Services

The University Libraries Policies and Guidelines web page includes Policies AD08, AD14, and Guideline ADG04. All concern privacy and confidentiality and were recently updated to reflect current practice in light of the implementation of “User Charge History.” You may remember that this new feature in WorkFlows was introduced in January so we are now able to tell users about books and other materials they previously checked out and returned.

We are taking this opportunity to remind everyone who has access to users’ library records that they fall under state and federal law governing privacy, and encourage you to review policies that inform custodians of those records how to enact those laws.