Tech Tip: New login procedure for Windows 7 lab and podium computers

by Ryan Johnson, I-Tech

example of required login addendum for new lab and podium computers

Starting Dec. 22, 2016, Windows 7 lab and podium computers will require users to log in by appending “@dce.psu.edu” to the Access ID username (e.g., xyz5000@dce.psu.edu).
Login attempts that do not include “@dce.psu.edu” will result in a “The user name or password is incorrect” message, even if the Access ID password is correct. Staff computers in the Libraries have been using this procedure since earlier this year.

This new login procedure will affect all University Libraries-managed computers at all locations. The new procedure will also include: Office of the Vice Provost for Information Technology (OVPIT) Teaching and Learning with Technology (formerly ITS, CLC) Windows 7 general purpose lab and podium computers at University Park, as well as all College and Commonwealth Campus labs and podiums that are part of the University’s Cooperative Lab Management (CLM) service, this includes the Libraries.

OVPIT staff will be providing signage and communication to students, this includes: signage in the room for lab computers and podiums, at the podium, or on the computer’s login wallpaper to denote this new procedure. I-Tech expects to receive this signage soon and will be distributing it to all public areas at University Park. OVPIT will be sending signage to campus locations via their local IT.

This new procedure is a result of a mandated security patch that addresses an authentication vulnerability in the Microsoft Windows 7 operating system. CLM Administrators will release this patch on Dec. 22, 2016.

For login-related issues, please contact the Penn State IT Service Desk at (814) 865-4357.

Service may be affected during the ITS maintenance window (5:00-7:00am) on Dec. 22, 2016.

For the most current information regarding this alert, please see http://alerts.its.psu.edu/alert-4376.