Tech Tip: Using Zoom with Polycom

by Ryan Johnson, I-Tech

Did you know you can use Polycom with Zoom? Zoom will allow Polycom devices to join Zoom sessions very easily. Follow the instructions below if you want to try it out!

First, turn on the Polycom system with the Polycom Remote by pressing the power button located in the upper righthand corner of the remote. The main Polycom Session will appear. To connect to Zoom, you will need to enter the main Zoom number.

Place your call in Polycom to connect to Zoom, by pressing the    center button to select Place a Call, located on the Polycom screen.

TIP: if you have previously connected to the same Zoom room, you can select recent calls from the Polycom screen and make your selection as well.

Enter the H.323/SIP room system IP address (US East) provided by Zoom invite for the Zoom Meeting.

The Zoom splash screen will appear:

At this point, you will be prompted to enter your Meeting ID.

First, hit the # (pound) key on the Polycom remote, then entering the zoom Meeting ID, then hit the # key again. Should you need to backspace and correct anything, use the * (star) key.

You should now be connected to your Zoom meeting.