Daily Archives: July 3, 2017

Save the Date: Dean’s Forum July 20

Save the date for the next Dean’s Forum to be held at 1 p.m. on Thursday, July 20 in Foster Auditorium, 102 Paterno Library, University Park, and on Mediasite Live.

The program includes faculty and staff kudos and a presentation by Libraries administrators on organizational transition.

 

July 18 discussion focuses on benefits of Summer Academy programs

orange sun with triangular yellow rays with text below for Pennsylvania Summer Academy at Penn State

Shelly Faust-Jones and Karen Walsh-Emma, co-directors of the Summer Academy Program at Penn State, will host a discussion from 1:30 p.m. to 3 p.m. on Tuesday, July 18 to raise awareness about these unique programs offered on the University Park campus. The discussion, with a question and answer session to follow, will be held in Foster Auditorium, 102 Paterno Library, and will also be available on Mediasite Live at live.libraries.psu.edu. An archived recording of this event will be closed captioned and available following the discussion.

Summer Academy, hosted by Penn State, University Park, offers a multi-week, intensive program focused on enhancing independence skills for students transitioning to postsecondary education. The experience is available at no cost to eligible Pennsylvania students currently enrolled in high school and who anticipate attending a two- or four-year college or technical/trade school after graduation.

This discussion is co-sponsored by the University Libraries’ Accessibility and Diversity Committees in recognition of Global Accessibility Awareness Day.

 Faust-Jones and Walsh-Emma, who work in the Bureau of Blindness and Visual Services within Pennsylvania’s Department of Labor and Industry, will discuss how the Summer Academy Program was conceived; what is involved in putting this program together; what outcomes have been derived from the Summer Academy for the Blind and Visually Impaired in the past few years at University Park; and Penn State’s contributions to the programs.

The full Penn State News article is available to read online. For more information on the July 18 discussion event, or for questions about accommodations or the physical access provided, contact Emily Rimland, at 814-863-2480 or elf113@psu.edu in advance of the event.

Application period for 2017-18 Innovation Microgrants now open

The application period for the 2017-18 UL Innovation Microgrant Program begins Monday, July 3, 2017. This program is open to all faculty and staff across the University Libraries and the Penn State Press, and collaboration among colleagues is highly encouraged.

The application form, judging criteria, and additional information about the award may be found on our intranet site at https://staff.libraries.psu.edu/deans-administrative-office/library-staff-and-faculty-awards/microgrants. Depending on the nature of the proposal, some projects may require approval from I-tech and/or IRB, so please plan accordingly.

If you have questions, email the Microgrant Committee at ul-microgrants@lists.psu.edu.

The deadline for applications is 5 p.m. ET on Wednesday, July 26.

Tribute to visionary filmmaker featured July 5 for Docunight

Just one day after the one-year anniversary of the death of world-renowned filmmaker Abbas Kiarostami, “76 Minutes and 15 Seconds with Abbas Kiarostami” will be featured for Docunight: Iran via Documentaries. The film will be shown at 7 p.m. on Wednesday, July 5 in Foster Auditorium, 102 Paterno Library, on the University Park campus. Co-sponsored by the Iranian Student Association and Penn State University Libraries, Docunight events are scheduled for the first Wednesday of each month and are free and open to the public.

Acclaimed photographer Seifollah Semadian, long-time collaborator with Kiarostami, turned years of behind-the-scenes footage shot during their close creative partnership into a beautiful, understated and inspiring tribute to this giant of cinema by simply allowing the audience to watch Kiarostami at work.

The entire Penn State News article can be viewed online. For more information on this event, or for questions about accommodations or the physical access provided, contact Mark Mattson, global partnerships and outreach librarian, at 814-863-2480 or mam1196@psu.edu in advance of the event.

Use “we” not “they”

Try to use the word “we” instead of “they” when discussing your company with a customer.

Why?

Your customer naturally thinks of you and your company as one and the same. Customer service representatives tend to use the word “they” when dealing with something negative, but this can make your customer think you are not committed to the job.

Here are a few examples:

  • “They typically take two days to get that done” becomes “We typically get that done in two days.”
  • They won’t let me do that for you” becomes “I’m unable to do that, but here’s what I can do.”
  • “They will be with you in just a minute” becomes “We will be with you in just a minute.”

Bonus info: “We” vs. “They” isn’t just a language choice – it’s an attitude.

Check out this example from Jeff Toister of Toister Performance Solutions: How Customer Service Problems Quite Literally Get Moldy where a “They” attitude led to a problem literally getting moldy.

– submitted by Carmen Gass, User Training Services

Tech Tip: New Settings app in Windows 10

by Ryan Johnson, I-Tech

A new Settings interface in available in Windows 10. This is designed to be a more user-friendly way to configure your computer with a single unified settings area.

To access the Settings app, click on the Start Menu and select the Gear icon:

The new Windows Settings App will appear:

However, it still doesn’t contain every setting. The old Windows Control Panel is still included. Some older settings may only be available in the Control Panel, while some newer settings may only be available in the Settings app. To quickly access the Control Panel and other advanced options, you can right-click the Start button or press Windows Key + X

Events: July 3

Summer 2017

Academic calendar information for all campuses is available online.

Through Sunday, July 30, “The Painted Photograph: Selections from the B. & H. Henisch Photo-History Collection,” Pattee Library operating hours, Paterno Family Reading Room, 201A Pattee Library, University Park.

Through Wednesday, August 9, 2017: “Plastics: Knowledge and Information Taking Shape” exhibitPattee Library operating hours, Sidewater Commons and central entrance, Pattee Library, University Park.

Through Friday, August 30, 2017: “100 Years of the Pulitzers: Celebrating Our Humanity,” exhibitArts and Humanities Library operating hours, Diversity Studies Room, 203 Patee Library, University Park.

Through Sunday, September 10, 2017: “ABC: An Abecedarium from the 15th to the 21st Century” exhibit, Eberly Family Special Collections Library, 104 Paterno Library, Paterno Library operating hours, University Park.

Tuesday, July 4: Independence Day, no classes.

Wednesday, July 5: Docunight: Iran via Documentaries: 76 minutes 15 seconds with Abbas Kiarostami,” documentary screening of a film about, around, or in Iran, or made by Iranians, 7 p.m., Foster Auditorium, 102 Paterno Library, University Park.

Thursday, July 6: Pop-Up Library (for LEAP), 4-6 p.m., Redifer Commons lobby area, University Park.

Monday, July 10, Data Days, various locations at Pattee Library and Paterno Library, University Park. Register here.

Thursday, July 13: Pop-Up Library (for LEAP), 4-6 p.m., Redifer Commons lobby area, University Park.

Wednesday-Sunday, July 13-16, Central Pennsylvania Festival of the Arts, Children’s Day July 12, BookFest July 15, State College and University Park campus.

Tuesday, July 18: Summer Academy for the Blind at Penn State, 90-minute discussion, 1:30-3 p.m., Foster Auditorium, 102 Paterno Library, University Park.

Wednesday, July 19: PA Forward Information Literacy Summit, Pattee Library and Paterno Library, University Park.

Thursday, July 20: Special Collections Library Research Travel Awards “Learn at Lunch” presentation, by Albert M. Petska Eighth Air Force Archives winner Marla Okner, noon-1 p.m., Mann Assembly Room, 103 Paterno Library, University Park.

Thursday, July 20: Dean’s Forum, 1 p.m., Foster Auditorium, 102 Paterno Library, University Park, and via Mediasite Live.

Thursday, July 20: Pop-Up Library (for LEAP), 4-6 p.m., Redifer Commons lobby area, University Park.

Wednesday, July 26: Open House Volunteer Kickoff Party, 3 p.m., Mann Assembly Room, 103 Paterno Library, University Park.

Thursday, July 27: Special Collections Library Research Travel Awards “Learn at Lunch” presentation, by Mary Ann O’Brian Malkin Research Award winner Tilden Russell, noon-1 p.m., Mann Assembly Room, 103 Paterno Library, University Park.

Thursday, July 27: Pop-Up Library (for LEAP), 4-6 p.m., Redifer Commons lobby area, University Park.

Wednesday, Aug. 2: Special Collections Library Research Travel Awards “Learn at Lunch” presentation, by Dorothy Foehr Huck Research Award winner Kinohi Nishikawa, noon-1 p.m., Mann Assembly Room, 103 Paterno Library, University Park.

Wednesday, Aug. 2: Docunight: Iran via Documentaries, documentary screening of a film about, around, or in Iran, or made by Iranians, 7 p.m., Foster Auditorium, 102 Paterno Library, University Park.

Wednesday, Aug. 2: Pop-Up Library (for LEAP), 4-6 p.m., Redifer Commons lobby area, University Park.

Friday, Aug. 4: Special Collections Library Research Travel Awards “Learn at Lunch” presentation, by Dorothy Foehr Huck Research Award winner Kristoffer Smemo, noon-1 p.m., Mann Assembly Room, 103 Paterno Library, University Park.

Wednesday, Aug. 9: last day of classes, second six-week summer session, University Park.

Thursday, Aug.10: study day, second six-week summer session, University Park.

Wednesday, Aug. 10: Pop-Up Library (for LEAP), 4-6 p.m., special pop-up event with coffee and snacks, Redifer Commons lobby area, University Park.

Friday, August 11: Final examssecond six-week summer session, University Park.

Friday, Aug. 11: Special Collections Library Research Travel Awards “Learn at Lunch” presentation, by Through the Flower Research Travel Award winner Monica Steinberg, noon-1 p.m., Mann Assembly Room, 103 Paterno Library, University Park.

Saturday, August 12: Summer Commencement, University Park.

Tuesday, August 15: Tech Update, by I-Tech, 10-11 a.m., Mann Assembly Room, 103 Paterno Library, University Park.

Wednesday, August 16: University Libraries Picnic, 5-8 p.m., Holmes-Foster Park, State College. All University Libraries current and retired employees and their families invited. RSVP details to come.

Friday-Sunday, August 18-20: Arrival days

Monday, August 21: First day of fall semester classes

Tuesday, August 29: Open House Volunteer Training, 2-3 p.m., Foster Auditorium, 102 Paterno Library, University Park.

Wednesday, August 30: Open House Volunteer Training, 11 a.m.-noon, Foster Auditorium, 102 Paterno Library, University Park.

Please submit event information to Public Relations and Marketing via the Library News submission form.