Monthly Archives: November 2017

Maker Commons 3D printing – fall 2017 shutdown

By: Trace  Brown

As of Friday, Nov. 3, Maker Commons will only be accepting course-related 3D print submissions from registered classes for the remainder of the fall 2017 semester. This is necessary in order to complete the printing of queued class prints by finals week.

Personal 3D printing and registration of class projects will resume on Monday, Jan. 8. Any additional information related to these changes will be posted to http://makercommons.psu.edu

Tech tip: How to change your defaults to open PDFs in Windows 10

By: Ryan T Johnson

By default, Microsoft Edge is the default for PDF files in Windows 10.  To change this, follow the steps below:

Open the new Windows Setting App.

Windows setting app screen shot

Select System then choose Default Apps.

Screen shot of Windows 10 "default apps" box

Scroll down on the right-column and select Choose Default Apps by file type.

At this time any defaults can be changed or modified.  To change your PDF defaults, scroll down until you reach .pdf and select the current program associated with PDF’s and change it to Adobe Acrobat Reader DC.

a screenshot of Windows 10 "choose default apps by file type" box

Close the settings app when finished.

Customer Service Training:  When you’re done… you’re not done!

By: Shep Hyken

It happens all the time. As a customer, you interact with good people who don’t seem to deliver great customer service. They are nice, even knowledgeable, but they don’t seem to be what I call customer focused. So, I took a few minutes to talk to several people about how they were trained.

Read more here:

https://hh168.infusionsoft.com/app/hostedEmail/5684438/75bd097b6dcfa482?inf_contact_key=a75abecf4f4e8c2242c120cacc5f13c9abc848f6b3fe5d845c5d7e004079aff7)

Events: Nov. 6

Fall 2017
Academic calendar information for all campuses is available online.

horizontal exhibit graphic for The Painted Photograph: Selections from the B & H Henisch Photo-History Collection, extended through September 30, 2017, room 201A Pattee Library, displays five black-and-white historic photo portraits and their encased frames

 

Extended! Now through Saturday, Dec. 8, “The Painted Photograph: Selections from the B. & H. Henisch Photo-History Collection exhibit,” Pattee Library operating hours, Paterno Family Reading Room, 201A Pattee Library, University Park.

book jacket front and back of novel "Sophie's Choice" by William Styron, plus black-and-white photo of author

 

 

Through Jan. 7, 2018: “William Styron: Books and Biography” exhibit, guest curator Edwin Erle Sparks Professor of English James L.W. West III, Styron expert and biographer, Eberly Family Special Collections Library Exhibition Room, 104 Paterno Library, University Park.

 

snowy black and white photo with label in front, text reads "The History of Pattee Library and Paterno Library," exhibit, Aug. 21, 2017 through Jan. 15, 2018, in Pattee Library central entrance exhibit cases and adjacent Sidewater Commons, first floor Pattee Library, University Park.

 

Through Jan. 15, 2018: “The History of Pattee Library and Paterno Library” exhibitPattee Library’s central entrance exhibit cases and adjacent Sidewater Commons, first floor Pattee Library, University Park.

 

Sunday–Sunday, Nov. 5-12: Penn State Military Appreciation Week and Homecoming Week.

Monday, Nov. 6–Saturday, Dec. 16: NLM/NIH Traveling Exhibit: Opening Doors: Contemporary African American Surgeons, Life Sciences Library, 4th floor Paterno Library.

Saturday, Nov. 11: Veterans Day.

Monday–Friday, Nov. 13-17: International Education Week, details TBA.

Tuesday, Nov. 14: Penn State GIS Day, 1:30-5 p.m. speakers and lightning talks with 9 a.m.-5 p.m. poster display, Pattee Library and Paterno Library, University Park.

Nov. 19-25: Thanksgiving week break, no classes Nov. 20-24.

Thursday, Nov. 23: Thanksgiving Day holiday.

Wednesday, Dec. 6: Docunight: Iran via Documentaries, 7 p.m. Foster Auditorium, 102 Paterno Library, University Park.

Friday, Dec. 8: Last day of fall classes. 

Sunday–Tuesday, Dec. 10-12: De-Stress Fest, University Park locations.

Tuesday, Dec. 12: Tech Update, by I-Tech, 10-11 a.m., Mann Assembly Room, 103 Paterno Library, University Park.

Tuesday–Wednesday, Dec. 12-20: Hanukkah.

Saturday, Dec. 16: Fall commencement, University Park and other Penn State campuses; details and speaker information at multiple Penn State campuses TBA in December.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via the Library News submission form.