By: Hailley Fargo

On Sunday, December 3, the Libraries, in collaboration with the Learning
Center and Graduate Writing Center, hosted our third International Write-In
at University Park. For 8 hours, the Mann Assembly Room was filled with the
sounds of students working on papers, writing tutors providing feedback,
percolating coffee, and the smell of pizza. We had 70 writers attend
throughout the day, with more than half of those participants being graduate
students. We also had a new record of undergraduate students attend this fall
so all around, we consider this event a success!

A big thanks to Megan Gilpin, Rachel White, and Paul Burnell for their
day-of-event assistance and support.

If you’re interested in learning more about this event, or helping with a
future Write-In, contact Hailley Fargo (hmf14) for more information.

By: Carmen  Gass

Your supervisor is leading the team meeting and you really don’t agree with what is being said.

What would you say?
How would you say it?

If you need a few pointers or a refresher on how to appropriately express your thoughts, this training is for you.  This training will focus on assertiveness: the ability to confidently express one’s thoughts, feelings and actions without negatively impacting others.

Participants will learn:
·         the difference between assertive and aggressive behavior
·         the rules for valuing yourself and others
·         new skills for being assertive
·         how to say “no” without offending others

Save the date:  Thursday, January 4, 2018, 2-3pm, Pattee W23

By: Paul Dyzak

During the upcoming 2018 Winter Olympics in Pyeong Chang, South Korea, the Special
Collections Library will offer a pop-up exhibit entitled, “Faster, Higher, Stronger: Winter
Olympics in the Special Collections Library”. Featured items are from the collections of Hal Wilson (Class of 1951), John A. Lucas (Professor Emeritus of Exercise Sports and Science and the former official Olympic historian), and Elizabeth Hanley (Associate Professor Emeritus of Kinesiology).

Wilson has developed a substantial Olympic Games collection that includes programs, tickets, brochures, maps, pins, mascots and medals from the Winter Games in 1924 in Chamonix, France through those held in Sochi, Russia in 2014. A notable item in Wilson’s collection is the very first Olympic mascot, a stylized skier named “Schuss,” from the 1968 Grenoble games.

Lucas, honored with the Olympic Order Medal in 1996 for his  distinguished contributions to the Olympic Movement, had been designated as the official Olympic historian for his extensive expertise and knowledge. The Lucas collection features books, journal articles, magazines, research publications, original documents, and artifacts. Hanley is a member of the International Olympic Academy, a multicultural interdisciplinary center that aims at studying, enriching and promoting Olympism. She has collected programs, tickets, brochures, and pins while attending several Olympic Games.

The exhibit will be on display in the Mann Assembly Room (E103A Paterno Library) on Thursday, February 15 from 3 p.m. to 5 p.m., and on Wednesday, February 21, from 5 p.m. to 7p.m.

For additional information about the exhibit, contact Paul Dzyak at pjd106@psu.edu or
814-865-2123.

By: Ryan T Johnson

When you reach the end of your PowerPoint in presentation mode the last thing you see isn’t your final slide, but instead a black screen with the text “End of slide show, click to exit.” It’s there to show the presentation has finished, but if you’ve already designed a slide for that then the black screen is redundant.

The final black slide is enabled by default, but you can turn it off for all presentations.

Go to File > Options and click Advanced on the left. Scroll down to the Slide Show section and untick End with black slide.

Click OK to save your changes.

By: Jeff Toister

There are many similarities between internal and external customer service—both require helpfulness, empathy, and resourcefulness. What distinguishes internal customer service is that it primarily involves serving coworkers at your company. Companies today recognize that outstanding internal customer service helps employees work more productively and ultimately do a better job serving their external customers.  This forty-three minute course includes application of skills in a case study.

View the course here:
https://www.lynda.com/Business-Skills-tutorials/Welcome/630599/689359-4.html

Fall 2017
Academic calendar information for all campuses is available online.

Extended through Saturday, Dec. 8: “The Painted Photograph: Selections from the B. & H. Henisch Photo-History Collection exhibit,” Pattee Library operating hours, Paterno Family Reading Room, 201A Pattee Library, University Park.

Through Jan. 7, 2018: “William Styron: Books and Biography” exhibit, guest curator Edwin Erle Sparks Professor of English James L.W. West III, Styron expert and biographer, Eberly Family Special Collections Library Exhibition Room, 104 Paterno Library, University Park.

Through Jan. 15, 2018: “The History of Pattee Library and Paterno Library” exhibit, Pattee Library’s central entrance exhibit cases and adjacent Sidewater Commons, first floor Pattee Library, University Park.

Through Feb. 12, 2018: “Academic Libraries Around the World” exhibit, Diversity Studies Room, 203 Pattee Library, University Park.

 Saturday, Dec. 16–Sunday, Jan. 7, 2018: Holiday limited hours, most locations (except Harrell Health Sciences Library), hours at all locations available at https://libraries.psu.edu/hours-and-locations.

Wednesday–Thursday, Dec. 27-28: Paterno Library cooling tower removal, all floors of Paterno Library will be closed to all individuals — no exceptions — to comply with federal OSHA (Occupational Safety and Health Administration) regulations. Large crane to be erected Dec. 26 and removed Dec. 29 to remove equipment on roof; expect sidewalk and Curtin Road closures Dec. 26-29. East Entrance (Paterno Library) may remain open, Pattee Library open and accessible during holiday hours. Details to be shared soon.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via the Library News submission form.

By: Ryan T Johnson

The University Libraries is piloting a new service for users that may need a machine while in meetings in the Dean’s Conference Room. Chromebooks are affordable laptops that doesn’t run Windows or OS X, but can run one thing: the Chrome web browser. Users can check email, use Box at Penn State or use Microsoft Office Web Apps to create, edit and share your documents.

The Chromebook is easy to use and can be used by University staff or outside visitors to the University. Instructions for using and connecting the Chromebook to the Penn State Wireless will be available with the machine.

By: Dace Freivalds

On January 4, WebAccess will receive a major redesign that will alter how the website appears without changing any basic functions. The redesign will replace the thumbprint login screen that you have been using for the past few years with images of Penn State from across the entire University. This change is mainly cosmetic with a goal to bring WebAccess more in line with other University ID websites such as WorkLion and Workday. Please note that:

• Students, faculty, and staff members will receive communications about the new look and feel of WebAccess only through official Penn State and IT communications platforms to avoid confusion and fears of being phished.
• Users can ensure they are on the official WebAccess by checking the URL, which will remain the same: webaccess.psu.edu.
• The redesign retains all service links end users rely on daily including UCS, WorkDay/WorkLion, work.psu.edu, My Library Account, etc.
• The redesign includes a reformatted mobile platform making it easier to view and use across all mobile devices.

As more information becomes available it will be sent over Penn State News and on Facebook and Twitter (@PennStateIT). In the meantime, if you have questions please contact Dace Freivalds at dace@psu.edu.

By: Melody K Gehlbach

Tuesday, December 12, 2017
10:00 – 11:00 a.m.
Foster Auditorium

Agenda:

—–WebAccess Update – Dace Freivalds
—-Office 365 Update – Michelle Dzyak
—-Foster request form in Collegenet – Anne Langley, Athena Jackson
—-Publishing Platforms & Content Strategy – Rebecca Miller and Karen
Hackett
—-Database & Directory Listing –  Charlie Morris, Rebecca Miller and
Heather Johnson

If you cannot participate in person please join us via MediaSite Live:
http://live.libraries.psu.edu/
Once logged in, click “I-Tech” on the left nav bar in the Mediasite catalog.

Or, click on this direct link:
http://live.libraries.psu.edu/Mediasite/Play/b0298724b76e4c92bea7634f3ff595701d?catalog=8376d4b2-4dd1-457e-a3bf-e4cf9163feda

By: Adam Toporek

If there’s one thing you can depend on today, it’s that people are stressed. The conveniences that are supposed to save us time—email, text messaging, mobile everything — leave us in a state of always being “on,” and it wears us down. Learn more here

Fall 2017
Academic calendar information for all campuses is available online.

Extended through Saturday, Dec. 8: “The Painted Photograph: Selections from the B. & H. Henisch Photo-History Collection exhibit,” Pattee Library operating hours, Paterno Family Reading Room, 201A Pattee Library, University Park.

Through Jan. 7, 2018: “William Styron: Books and Biography” exhibit, guest curator Edwin Erle Sparks Professor of English James L.W. West III, Styron expert and biographer, Eberly Family Special Collections Library Exhibition Room, 104 Paterno Library, University Park.

Through Jan. 15, 2018: “The History of Pattee Library and Paterno Library” exhibit, Pattee Library’s central entrance exhibit cases and adjacent Sidewater Commons, first floor Pattee Library, University Park.

Through Feb. 12, 2018: “Academic Libraries Around the World” exhibit, Diversity Studies Room, 203 Pattee Library, University Park.

Sunday, Dec. 3–Friday, Dec. 15: End-of-semester/finals week extended hours, beginning Dec. 3 Pattee Library and Paterno Library open 24 hours, closing at 7 p.m. Dec. 15, and extended hours at McKinnon’s Café; extended hours at all locations available at https://libraries.psu.edu/hours-and-locations.

Sunday–Tuesday, Dec. 10-12: De-Stress Fest, University Park locations.

Tuesday, Dec. 12: Tech Update, by I-Tech, 10-11 a.m., Mann Assembly Room, 103 Paterno Library, University Park.

Wednesday, Dec. 13: Software in the Humanities and Social Sciences Workshop Series, Atlas.ti presented by Lise Nelson. 403 Paterno Library, 12-1 p.m.

Tuesday–Wednesday, Dec. 12-20: Hanukkah.

Saturday, Dec. 16: Fall commencement, University Park and other Penn State campuses; details and speaker information at multiple Penn State campuses TBA in December.

Saturday, Dec. 16–Sunday, Jan. 7, 2018: Holiday limited hours, most locations (except Harrell Health Sciences Library), hours at all locations available at https://libraries.psu.edu/hours-and-locations.

Wednesday–Thursday, Dec. 27-28: Paterno Library cooling tower removal, all floors of Paterno Library will be closed to all individuals — no exceptions — to comply with federal OSHA (Occupational Safety and Health Administration) regulations. Large crane to be erected Dec. 26 and removed Dec. 29 to remove equipment on roof; expect sidewalk and Curtin Road closures Dec. 26-29. East Entrance (Paterno Library) may remain open, Pattee Library open and accessible during holiday hours. Details to be shared soon.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via the Library News submission form.

By: Noah Fleming

As the semester quickly comes to an end, some of our patrons (and possibly coworkers) might be a little stressed and overwhelmed.  Here’s a short video with reminders on how to provide great customer service!  Listen in challenging situations

By: Ryan T Johnson

With the migration to Office 365 coming soon, Penn State is asking everyone to clean-up their  mail and make the migration more efficient.

Below are some helpful tips to get you started:

• You can select multiple messages at a time by holding down the CTRL key on your keyboard while clicking on messages with your mouse. Please note: on a Mac, this is the Command key, instead of CTRL. After selecting multiple messages, you can delete them (or move them to another folder).

• You can select a whole range of messages at a time by clicking on one message, then holding the SHIFT key on your keyboard and clicking a second message. By doing this the first message, the second message, and all in between will be highlighted. You can then delete or file away these marked messages.

• • Work on clearing out your oldest messages first. To do this:
    1. Go into a folder you wish to work on
    2. Click on the ‘Received’ column heading (above the date/times of the messages) to sort that folder in reverse order – oldest first.
    3. You can then delete or file away your oldest messages first – as opposed to the more recent mail which you may be more likely to need.
    4. When finished, you can click on the Received column heading again to switch back to the normal sort order (newest messages first).

• Download and Remove attachments from your email messages. Attachments take up a lot of space in UCS. If you can remove the email entirely, do so. If you want to keep the email, simply download the attachment to your computer and then remove the attachment to clear up space while retaining the email.
• Keep in mind– messages in the trash folder count towards your quota as well. When deleting messages normally, they are moved to the trash. Messages in the trash folder are not automatically deleted like the junk folder every 30 days. You should periodically empty the trash to save space( which you can do by right-clicking on the trash folder and choosing empty trash).
• Review your Sent folder and delete some or all of your email from this location as well.