Daily Archives: July 23, 2018

Open Access, Open Publishing, OER & Open Data Discussed

By: Tom Reinsfelder

Open Access, Open Publishing, OER & Open Data Discussed

Approximately 20 newly appointed Open Access & Open Educational Resources (OER) liaisons from campus and subject libraries across Penn State met at University Park on July 10 for the first Open Access Liaison Day (and 12 more participated online).

The day included an overview of each of the following areas and updates about what is happening at the University Libraries:

  • Open Access visual chartOpen Access Scholarly Publishing
  • Penn State Libraries Open Publishing
  • Open Data / ScholarSphere
  • Open Educational Resources (OER)
  • Copyright Issues & Services

Also discussed were topics including:

  • Tips for working with faculty/staff/researchers
  • Ways to extend the reach of the library when it comes to OPEN
  • Predatory Journals
  • Resources such as thinkchecksubmit.org and Sherpa/ROMEO

Open Access and OER liaisons will be responsible for:

  • Learning about and keeping up to date on OPEN Services at the University Libraries
  • Sharing information about these services with librarians, faculty, staff, and students in their areas.
  • Directing questions to the OA Task Force or sharing resources as appropriate.
  • Helping promote events planned as part of Open Access Week & Open Education Week.


Open Access Week is coming October 22 – 26
More details will be shared soon.

For more information, contact the Open Access Task Force at open@psu.edu

Open Access and Copyright
• Brandy Karl – Copyright Officer and Affiliate Law Library Faculty, bak25@psu.edu
• Ana Enriquez – Scholarly Communications Outreach Librarian

Open Education
• Amanda Larson, Open Education Librarian, acl49@psu.edu

Open Research and Data
• Robert Olendorf, Research Data Librarian, rko5039@psu.edu

Open Publishing
• Allyson Laird – Open Publishing Program Specialist, alaird@psu.edu

Open Access Representative for Campus Libraries
• Tom Reinsfelder – Reference/Instruction Librarian, Mont Alto, tlr15@psu.edu

The Libraries Presents….

By: Sarah Bacon

University Libraries Development and Alumni Relations is launching a new phrase for certain outreach events: “University Libraries Presents.”

The goal is to enhance engagement with donors, alumni, and the greater Penn State community. We anticipate that the use of “University Libraries Presents” will help establish brand recognition and convey a unifying theme around certain strategic University Libraries events. The phrase evokes a level of excitement and anticipation and we hope it brings people to our libraries.

Look for “University Libraries Presents” to make its appearance around the Libraries soon….

Save the Date: Kick off the Libraries’ Open House with free ice cream and Italian ice

By: Ali Zawoyski

The Fall Semester is almost here and so is the annual Libraries Open House! Mark your calendars now for the Open House Volunteer Ice Cream Kick-Off on August 1st in the Mann Assembly Room.

Come sign up for the Libraries’ biggest outreach event of the year and enjoy Creamery Ice Cream and Rita’s Italian Ice!

Not sure what it’s all about? This year’s Libraries Open House will take place on Wednesday and Thursday September 5th and 6th. We expect to welcome over 3000 students to learn more about our spaces, our services, and how the Libraries can support their Penn State education.

Kick-off this great event on August 1st in the Mann Room! Learn how to get involved, meet members of the Open House committee, and see photos from years past… all with free ice cream and Italian ice!

Questions? Please contact Ali Zawoyski at ajz12@psu.edu or Megan Gilpin at mcg13@psu.edu

 

Customer Service Tip: 3 ways to prevent customer complaints instead of fixing them

By: Maneesh Sharma (submitted by Carmen Gass)

They say that an ounce of prevention is worth a pound of cure. But how often do you apply that concept to your customer service? Most businesses wait for a problem to arise, and don’t make
efforts to fix a problem until after a customer (or several customers) complains.

So, rather than waiting around to fix customer complaints, here are 3 proactive ways that you can prevent those complaints from ever arising.

 

Events: July 23

Summer 2018
Academic calendar information for all campuses is available online.

"What Big Eyes You Have! Looking at the Wolf in Fairy Tales" exhibition, image from "The Fairy Tales of Charles Perrault," illustration by Harry ClarkeJan. 16–Aug. 26, “What Big Eyes You Have! Looking at the Wolf in Fairy Tales”exhibition, Eberly Family Special Collections Library Exhibition Room, 104 Paterno Library.

 

Depth of Field exhibit poster

 

Feb. 18-Aug. 13, “Depth of Field” exhibit, Diversity Studies Room, 203 Pattee Library, seeks to highlight the intersections of war in the Middle East with the history of war photograph

 

exhibit logo - 1968

 

Mar. 27-July 31, “1968: Student Activism at Penn State and Beyond” exhibit, Highlighting archival documents, photographs, and books from The Eberly Family Special Collections, this exhibit ties into a College of the Liberal Arts project titled Moments of Change: Remembering ‘68. Learn more about this project at 1968.psu.edu. Barbara Hackman Atrium, Pattee Library.

Thursdays in July and Aug. 2: Pop Up library and Summer Fling with a Book events. Visit Pollock Commons for a unique collection of books every week, as well as wrapped “mystery” books for checkout. 5-7 p.m., Pollock Commons, University Park campus.
Wednesday, Aug. 10: Travel Research Awards Brown Bag Talks. “Borrowed Grandeur and Affected Grace: Crafting a Cosmopolitan Elite through Dance Instruction in the Eighteenth Century Atlantic World,” a discussion with Matthew Shifflett, Mary Ann O’Brian Malkin Research Travel Award winner, on his research project. Noon-1 p.m. in Mann Assembly Room, 103 Paterno Library, University Park campus.
Wednesday, Aug. 30: Travel Research Awards Brown Bag Talks. A discussion with Josuha Rapp, Albert M. Petska Eighth Air Force Archives Research Travel Award winner, that examines how Eighth Air Force active duty and veteran members  internalized or rejected official higher headquarter doctrine, policy, and propaganda. Noon-1 p.m. in Mann Assembly Room, 103 Paterno Library, University Park campus.
Please submit event information — and all Library News submissions — to Public Relations and Marketing via the Library News submission form. *Please note: The content submissions process may be changing soon; please stay tuned for updates.*