Customer Service Tip: Social interactions for multinational teams (Lynda.com)

By: Carmen Gass

“If a fear of unknown differences causes you to shy away from international collaborations, you can overcome such concerns by learning how to communicate respectfully across cultures. This
course explains how members of diverse workforces can effectively correspond. Learn how to avoid common communication mistakes, whether linguistic, written, verbal, or unspoken. Discover how different cultures view eye contact, gestures, personal space, and other body language.”

View course here.