Daily Archives: May 20, 2019

Discovery Day Session Highlight: Emergency Medical Services (EMS) in your community

By: Carmen Gass

Ever wondered what it’s like to be an EMT?

What has it been like working 25 years full-time? What about 15 years part-time? What’s it like to be just starting out?

Come and hear three EMTs perspectives on working in State College EMS.

Presenters: Albert Rozo, Julia Thompson, Dave Jones
W140 Pattee, 10:30 – 11:30am

Tech Tip: Box folder email and notification settings

By: Ryan Johnson

The folder settings page allows you to control the actions possible within a specific folder, and modify the default settings to better suit your needs. These folder settings are inherited by sub-folders, and cannot be ‘undone’ at a sub-folder level.

Note: Some settings can only be modified by folder owners and co-owners

To modify folder settings, right-click on a folder (or click the ellipses ()) to open the More Options menu, then click Settings.

Box Folder Email and Notification Settings

  • Use my default notification settings – If this option is enabled, you will receive notifications according to your notification preferences in your Account Settings.
  • Override default settings for this folder and all subfolders – If this option is enabled, you can set custom notification preferences.  To receive more or fewer notifications than usual for this folder and any subfolders, click check boxes under Notify me when someone.
    Enable this option to access Disable all email notifications for all collaborators.
  • Disable all email notifications for all collaborators –  If this option is enabled, collaborators will receive no emails about activity in this folder.

Customer Service Mastery: Delight Every Customer -Lynda.com from Linkedin

By: Carmen Gass

“When a customer receives exceptional service, you don’t just earn their business—you earn their loyalty. And while every customer is different, the methods for thinking about delight are
shared by all. In this course, Chris Croft focuses on these methods, sharing over two dozen practical ways to inspire yourself and your team to generate ideas for delighting your clientele. Regardless of your industry, these tips can help you and your colleagues go beyond the basics and create personalized, meaningful customer service experiences.”

View the class here.

Events: May 20

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

 

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Wednesday, May 29, Research Coffee Hour: family and Local History. Join us in Special Collections for an overview of the library’s family history and genealogy resources, and a lively discussion between researchers who use our collections and those who are just getting started on family history research. Share your research challenges and gain ideas from others at this interactive gathering. Open to the public. 10-11 a.m., Mann Assembly Room, 103 Paterno Library on the University Park Campus.
Thursday, May 30, Discovery Day. A day-long program for faculty and staff that emphasizes employee development through planning and participation in a conference- style event comprising a broad spectrum of topics to enhance knowledge, skills and abilities. Various locations throughout Pattee and Paterno Libraries.
Tuesday, June 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested11 am to noon, 104 Paterno Library on the University Park Campus.
Thursday, July 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 2-3 p.m., 104 Paterno Library on the University Park Campus.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.