Daily Archives: July 15, 2019

Save the Date: Libraries Open House kick-off party Aug. 1

By: Ali Zawoyski

The Fall Semester is almost here and so is the 17th annual Libraries Open House! Mark your calendars now for the Open House Volunteer Ice Cream Kick-Off at 3 p.m. on Aug. 1 in Mann Assembly Room.

Come sign up for the Libraries’ biggest outreach event of the year and enjoy Creamery Ice Cream and Rita’s Italian Ice!

Not sure what it’s all about? This year’s Libraries Open House will take place on Wednesday and Thursday, Sept. 11-12. We expect to welcome over 3000 students to learn more about our spaces, our services, and how the Libraries can support their Penn State education.

Kick-off this great event at 3 p.m. on Aug. 1 in Mann Assembly, 103 Paterno Library! Learn how to get involved, meet members of the Open House committee, and see photos from years past… all with free ice cream and Italian ice!

Questions? Please contact Ali Zawoyski at ajz12@psu.edu or Megan Gilpin at mcg13@psu.edu

“Site” Seeing with DAWS: Website navigation update

By: Karen Hackett

I-Tech’s Discovery, Access and Web Services Team (DAWS) is pleased to share web project updates through a series of blog posts on the University Libraries’ staff site. The goal of the posts, scheduled to be published once or twice per month, is to showcase our web development and content work, as well as share pointers to related resources. Once a post is published, it will be shared through Library News.

Our latest post, Website Navigation Update Underway, features information about the work that is being done to transition our current top-level public website navigation to reflect drop-down mega menus – large rectangular menus with grouped navigational items.

Missed our first post in this series? Make sure to check out What Accessibility Means for the Discovery, Access and Web Services Team to learn about the tools and processes we use to ensure our public website’s compliance with accessibility standards.

Do you have a topic you would like to know more about or feedback you would like to share? Please feel free to contact us by sending your comments and questions to website feedback. As always, we welcome your input, and we look forward to sharing our updates and work with you.

Customer Service Tip: 100 Of The most customer-centric companies

By: Blake Morgan (submitted by Carmen Gass)

Customer centricity comes in many forms, ranging from adopting new technology to getting feedback and building relationships. Here are best practices from 100 top customer-centric companies. These companies received customer service awards, topped customer satisfaction surveys and are considered great places to work that focus on employee
experience. Read more here.

 

Events: July 15

Summer 2019
Academic calendar information for all campuses is available online.

promotional poster - Secret Lives of Girls and Women

Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.

The Future is Now, exhibit graphic

Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.

Monday, June 3-Tuesday, Aug. 13  Summer Scholarly Communications Workshops. Students, faculty and staff, join Ana Enriquez, scholarly communications outreach librarian, for communications workshops that cover topics such as open access, copyright and fair-use policies.Workshops take place via Zoom and in various locations across Penn State’s campuses. Registration is free but required for all workshops by clicking on the links provided.
Thursday, June 20-Friday, August 23, 2019 Research Travel Awards winning “brown bag” presentations. Seven informal, one-hour lunchtime presentations offered by traveling researchers on a variety of topics, hosted by the Eberly Family Special Collections Library.  All presentations are open to the public and take place in Mann Assembly Room, 103 Paterno Library.
Thursday, July 18, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 2-3 p.m., 104 Paterno Library on the University Park Campus.
Friday, August 2, Library Data Days. A full day to learn about different approaches to working with data, the data we collect, how it’s used, and how it informs our decisions. use of data in decision-making. This Library Assessment and Metrics Council event is open to faculty, staff, and administration from all campuses. Register HERE.
Wednesday, August 7,Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. All events are open to everyone, and all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Tuesday, August 13, Public Tour: Secret Lives of Girls and Women. Curated free tours of the Special Collections exhibit “The Secret Lives of Girls and Women” will offer background information and provenance to the books and objects on display, as well discussion about the their meaning and importance. Registration requested. 10-11 a.m., 104 Paterno Library on the University Park Campus.
Wednesday, September 4, US-China College Art Summit. Five panels will discuss the current state of art education at institutions of higher education in the United States and China.The summit promotes the exchange of knowledge, ideas, and experiences of leading art educators from the U.S. and China, through dialogue, group exhibitions, and professional development programs. 9 a.m.-6 p.m. in Foster Auditorium, 102 Paterno Library, University Park.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.