University Libraries’ faculty and staff, please join us from 1-4 p.m. on Aug 22 to explore Pattee Library’s newest spaces and features before they open to the public!
By: Victoria Raish
Hello Library Colleagues,
Please save the date, Nov. 4, 2019, if you are interested in attending the inaugural Online Learning Summit. This half day event from 11 AM to 3:30 PM will feature presentations from speakers both within and external to the library. We will get to hear about topics related to online learning, Penn State 2025, and instructional design. In addition, we will get to hear about
innovative approaches our colleagues have taken to online learning instruction and engagement. I am planning this event in collaboration with Kat Phillips, Emily Mross, Rachel Perry, and with the support of the instruction COP.
If you are interested in attending this summit, I would appreciate you filling out this interest form.
Thanks in advance!
By: Ali Zawoyski
Plan to join us Tuesday August 27th at 11am in Foster Auditorium or at the MediaSite link below to learn what’s new for this year’s Open House!
Watch online HERE.
This year’s event will be held on Wednesday and Thursday, Sept 11 and 12, and we are looking for some friendly faces to help guide more than 3000+ guests through this fun and educational
Not signed up yet? Volunteer opportunities are still available, click HERE to see how you can help our biggest outreach event of the year:
Please note that hours spent helping with Open House are considered hours worked for our non-exempt employees, and count toward total hours worked during the workweek. Your total hours should not exceed 40 in a week. If it appears that volunteering for Open House will result in you working more than 40 hours, please talk to your supervisor or Libraries Human Resources.
Thank you for making this great event possible!
Ali & The Open House Committee
By: Jeff Toister (submitted by Carmen Gass)
Why is follow-up important in customer service?
The benefits of following up with customers include confirming problems are resolved, preventing future issues, and building stronger relationships. Companies often gain far more customer feedback when they follow up after a service interaction. Read more here.
By: Ryan Johnson
Microsoft Teams recently changed the default view for your teams to a grid view. You can change your view by clicking on three dots next to “Join or Create a team”.
Note: this option can appear in the bottom left or top right of the Teams application based on your view.
Click on Switch View and a new window will appear:
Select Grid or List to change your view.
Jan. 28-Sept. 1, 2019, Exhibit: “The Secret Lives of Girls and Women” Eberly Family Special Collections Library, 104 Paterno Library. Through the examination of books, letters, hand-written diaries and other archival materials, The Secret Lives of Girls and Women exposes a wide spectrum of feminine mysteries. The exhibition includes many hidden or concealed aspects of female life found within beauty secrets, secret languages created by women, literary secrets, social taboos and more throughout history. On display during Special Collections Library hours.
Mar. 11-Sept. 26, 2019, Exhibit: “The Future is Now.” Diversity Studies Room, 203 Pattee Library. Highlights from current and forthcoming equipment and assistance available to support students’ academic success from the Libraries’ Media and Technology Support Services and Adaptive Technology and Services departments.
Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.