Customer Service Tip: The Power of putting people first

By: RASMUS HOUGAARD (submitted by Carmen Gass)

“If we take care of our people, they will take care of our customers, and the customers will come back.” Marriott’s business philosophy is crystal clear. Their people-centered approach is what have made them one of the world’s largest hotel chains.

Companies are increasingly realizing the power of creating people-centric organizations that value the happiness of employees as much as the bottom line. Read more here.