Daily Archives: April 6, 2020

Tech Tip: Reorder your default 2FA Device

Now that you are working at home, you may want to change your default 2FA device to be your cell phone or home phone instead of your work phone.

This tip explains how to make the device you use most often your default device, so you don’t need to select it from the list each time you log in.

Start at the WebAccess Login Screen:

  • Go to WebAccess.psu.edu, enter your ID and password, and click LOGIN– but don’t authenticate yet.
  • If you have enabled automatic push or phone call, click the blue Cancel button.
  • Before you authenticate, click My Settings & Devices. (On your mobile device, select Settings, then My Settings and Devices.)

2FA screenshot for tech tip 4/6

  1. Authenticate when prompted again.

Next, on the My Settings and Devices screen:

  1. Locate the drop-down list labeled Default Device.

4. Authenticate when prompted again. Next, on the My Settings and Devices screen: 1. Locate the drop-down list labeled Default Device.

  1. Select the device you want to be the defaultwhen you authenticate, and click Save.
  2. Click Back to Loginto continue logging in to WebAccess.

Customer Service Tip: You shouldn’t have told me that

By: Shep Hyken (submitted by Carmen Gass)

The other day I went out to breakfast with some friends. There were eight of us, so we needed two tables pushed together. The restaurant was crowded. The hostess pointed to a table and said when that party got up, we could have their table and the table next to them, which was empty. It looked like they were almost finished with their breakfast, but we had no idea how
long that might be. Read more here.

Events: April 6

Spring 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations throughout the spring semester have been canceled, rescheduled or will be offered virtually. 

ZOOM ONLY — Wednesday, Apr. 8- Monday, Apr. 20, Spring 2020 Scholarly Communications and Copyright Workshops. An expanded offering of Copyright and Open Access virtual training offerings is now available. Click on the link above for registration information.
CANCELED — Wednesday, April 8, Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. Free and open to everyone, all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Thursday, Apr. 9, Student Employee Showcase. VIRTUAL Lighting talks from the Libraries’ Bednar interns, Stelts-Filippelli intern, and other student employees at 1:3-0 p.m. via MediaSite Live, followed by Outstanding Student Employee Awards at 2:45 p.m.
Thursday, Apr. 23, Data Visualization with Power BI Desktop. An overview of data analytics and some commonly used software tools for demonstrating data analysis and visualization based on a sample data set. Download a free version of SQL Server 2014 Express before the workshop. Advance registration is recommended. 2-3:30 p.m. via Zoom.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.