Tech Tip: How to forward your phone calls while working from home

By: Ryan Johnson

tech tip screenshot

  1. If not on a University network, you will need to log into the VPN.
  2. Go to https://my.voip.psu.edu. (You’ll be prompted to log in with your Penn State AccessID and Password.)
  3. Click on Your Phone Settings.
  4. Click on Call Forwarding.
  5. Check the box below your phone extension.
  6. Select from the pull-down or Type the extension or external number to which you want your calls forwarded (just as you would normally dial it from your phone, including the ‘8’ in front of an external number)
  7. Click on Save.

To turn it back off:

  1. Perform steps 1-3 immediately above.
  2. Uncheck the box below your phone extension.
  3. Click on [Save].