Author Archives: Jennifer Ann Cifelli

Pennsylvania and the 1918-1919 Pandemic

The University Libraries Microforms and Government Information staff is introducing a new project to increase awareness of the Libraries’ historical news resources. Each week we’ll offer a selection of newspaper articles documenting life in Pennsylvania during the historic pandemic.  While health and medicine will be regular features, we will also highlight other daily concerns, from shopping to sports, from movies to military affairs.

As the world grapples with Covid-19, there is renewed interest in the “Spanish influenza” of 1918-1919.  Overshadowed in history books by the events of World War I, the 1918-1919 pandemic caused an estimated 50 million deaths, worldwide.  Over 25 percent of the American population was afflicted with the flu which shortened the average life expectancy in the United States by twelve years.

Some articles will be from the PA newspaper archive which is freely available to all, others will be from Penn State subscription databases (available to Penn State users and visitors to PSU campuses). Look for the weekly updates at: https://guides.libraries.psu.edu/c.php?g=350496&p=7663157 and on the libraries’ Facebook and Twitter pages.

Getting to Know You: Linda Struble

By: Gale Biddle

Linda Struble and Ed on motocycle photo

When you’re from a very small town, you get used to people asking, “Where is that?” My hometown, Spruce Creek, Pennsylvania, is one of those small towns: a beautiful farming area between State College and Warriors Mark. If you blink too long while driving through it, though, you’ll miss it. I was incredibly surprised when I was talking with Linda Struble to find out that she, too, was from this tiny town. It was nice to chat with someone about the places we used to go (not that there are very many places!) This coincidence is just the first of many things that I found surprising and interesting about Linda.

Linda started as a part-time evening supervisor in the Engineering Library at University Park in 1995 before receiving a full-time position in 1998. In September 2009, she became the Information Resources and Services Supervisor-Manager. While working in the library, she took on the incredible task of also being a Schreyers Honors scholar and obtaining her Bachelor of Arts in Fine/Studio Arts in 2010. To work at the same place for 25 years like she has at Penn State, you have to have something that keeps you coming in every day. For Linda, it’s that she “loves getting to meet people from all over the world and learning about different cultures.” Just one of the many perks of working at Penn State!

Linda’s first job was working at a frozen pizza factory in Tyrone where (warning: if you really enjoy frozen pizza, you might want to skip this next part) she picked mold off the crusts before it went further down the line. Needless to say, it was a long time before she was able to eat a frozen pizza. Plus, she didn’t enjoy being cold all of the time, and to this day, she still has a scar from the shrink-wrapping machine. Growing up, Linda’s family owned a restaurant. This experience was where her love of baking started. She’s been a pastry baker for places from New York to Florida. She prefers Scandinavian baking since her father’s family is from Sweden.

And speaking of her family, an interesting note is that Linda is the only one in her family who is under six feet tall. In her spare time, Linda enjoys riding motorcycles with her husband, although she says she makes a better passenger than an operator. She also helps him with his roofing business by doing paperwork and sometimes climbing on the roof with him. They have
one daughter, who is an equestrienne, and Siamese cats. Linda loves Halloween (she really outdoes herself with the decorations,) reading, the beach, photography, and traveling. She has a brother who lives in Switzerland, and she’s enjoyed visiting him and traveling around Europe. She also enjoys being a dancer tracker at the Penn State Powwows.

I thoroughly enjoyed talking with Linda, and I hope you’ve learned some fascinating and interesting things about her. Now, we all have to try to forget about the frozen pizza thing…

Ten Questions with Linda Struble

1. Cereal—crunchy or soggy? — Crunchy
2. Favorite cartoon? — Bugs Bunny
3. What artist/band do you always recommend when someone asks? — AC/DC
4. There are two types of people in this world. What are they? — Righty tighty, lefty loosey (right-handers, left-handers and beyond)
5. You have $100 to spend. All your friends are busy. You have the whole day to yourself. What do you do? — Get a crème brulee and a pedicure after hitting the flea market
6. What is the best compliment you ever received? —Tom Conkling, the former Head of Engineering, told Linda that “you’re not like other artists,” meaning that he thought she had a good balance of creative and critical thinking skills
7. What one thing do you really but can’t afford? — A 1963 Corvette with a split rear window
8. Would you rather visit the past or the future? — Future
9. Favorite color? — Purple
10. First thing you would do if you won the lottery? — Visit Sweden

Tech Tip: Adding a link to Teams in your email signature

By: Ryan Johnson

Note: These instructions are written for the Microsoft Outlook website (http://outlook.office.com).  You can add a link to Teams in any email client, but the steps may be slightly different.

  1. Log into your Microsoft Outlook Mail
  2. Click on the Settings icon at the top right (it looks like a gear)
  3. Click on View All Outlook Settings at the bottom of the window outlook settings screenshot
  4. Click on Compose and Reply
  5. In the window pane to the right, within the Email Signature, type the following text at the top: Using Microsoft Teams? Click here to chat with me on Microsoft Teams
  6. Highlight Microsoft Teams? and click on the Insert Hyperlink icon
  7. For the Web Address use https://teams.microsoft.com and then click Ok
  8. Highlight here and click on the Insert Hyperlink icon again
  9. For the “Web Address” use https://teams.microsoft.com/l/chat/0/0?users=username@psu.edu and then click “Ok” (NOTE: change the ‘username@psu.edu’ to be your PSU email address)
  10. Click Save at the top right of the window.
  11. If done correctly, you will now have a line in your email signature that looks like the example below.

Outlook thumbnail screenshot

Data Days 2020 schedule announced

By: Lana Munip

The Assessment Department is excited to announce the lineup for Data Days 2020 on July 31:
https://staff.libraries.psu.edu/assessment/data-days-2020.

We have a full schedule of 13 presentations that together offer a glimpse into the breadth of research and data-related activities being conducted across the Libraries. The keynote address will be presented by Leo Lo, associate dean for Learning, Undergraduate Services and Commonwealth Campuses. No registration is required, and you can participate in some or all of the sessions depending on your interest (zoom links will be added closer to the date).

All sessions will be recorded for later viewing. If you have any questions, please email lana@psu.edu.

Tech Tip: Turn on live subtitles and captions in PowerPoint from Office 365

By: Ryan Johnson

Do you want to make your presentations better understood by everyone in the room? Some of your students may be a native speaker in another language or have difficulty hearing when you have a soft-spoken guest. Live Captions and Subtitles in PowerPoint can provide captions for your presentation in the same language you are speaking or translate it into another language in real-time!

How to turn on Live Captions & Subtitles:

  1. Open PowerPoint Presentation in PowerPoint on Office 365
  2. Navigate to the Slide Show menu.
  3. Select the Always Use Subtitles option.

Always use Subtitles screenshot

4. Choose where you would like the Subtitles to appear.

4.	Choose where you would like the Subtitles to appear.

5. After selecting the location of the Subtitles, navigate to the Spoken Language options.
6. Select the Spoken Language from the menu of options.
7. Next, choose the Subtitle Language for the translation.

5.	 After selecting the location of the Subtitles, navigate to the Spoken Language options. 6.	Select the Spoken Language from the menu of options. 7.	Next, choose the Subtitle Language for the translation.

8. After selecting the Subtitle Language, test your presentation to make sure your microphone  is working. Start the slideshow and begin speaking.

Customer Service Tip: Taking the extra step to deliver amazing service

By: Shep Hyken (submitted by Carmen Gass)

Sometimes a little creativity and extra effort can make a big difference in the customer experience.

One of our followers, David Turk, shared an article from a recent issue of the New York Times about how a server at an upscale restaurant “astonished” a guest with an amazing display of
customer service. Read more here.

Events: June 29

Summer 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations throughout the spring semester have been canceled, rescheduled or will be offered virtually. 

Earth Archives exhibition posterEXHIBITION: Earth Archives: Stories of Human Impact. To coincide with the 50th anniversary of Earth Day, Earth Archives explores the intersection of the environment, human activity, and the documentary record. Highlights of the virtual exhibition include representations of varied print, manuscript, and art works that invites the viewer to consider a range of environmental-related topics and will serve as a growing, centralized resource.

 

buttons from INTERNATIONAL SOLIDARITY: Highlights From the Ken Lawrence Collection

EXHIBITION: International Solidarity: Highlights from the Ken Lawrence Collection. A virtual look at the visual culture of political protest in the late 20th-century, to provoke thought about international solidarity in our own time, including human and civil rights, immigration, and independence movements.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Virtual Peer-to-Peer Consultations

By: Claire Salvati

The Search Bar offers a suite of peer-to-peer undergraduate student services. Peer Research Consultants, Writing Tutors, and Tech Tutors support research, writing, and technology needs
through in-person (Fall & Spring) and virtual consultations. The services are a collaboration between the University Libraries, Penn State Learning, and Penn State Teaching and Learning with Technology.

We will be launching virtual drop-in consultations and tutoring sessions during the Summer Session II. For more information about how to connect with our services, please visit the Search Bar Services page or https://libraries.psu.edu/services/search-bar-services.

Customer Service Tip: How to be a hero to your customers

By: Jeff Toister (submitted by Carmen Gass)

Heroism is a misunderstood concept.

Countless customer service employees have told me they can’t be a hero. According to them, their job doesn’t allow it.

“I’m a cashier/receptionist/call center rep/etc.,” they say. “There’s hardly ever an opportunity to be a hero to customers. Most of my interactions are routine.”

Customer experience expert and keynote speaker, Adam Toporek, believes all customer service employees can be heroes. He’s the author of Be Your Customer’s Hero, a book that shows anyone how they can be a hero to their customers. Read more here.

Tech Tip: Restart your computer weekly

By: Ryan Johnson

restart computer screenshot

Something I tell all new hires ­– and try to remind all employees when I can – is to restart your machine on a weekly basis.  My general rule is to restart my machine when I’m done working for the week so I have a “fresh” machine when I log in on Monday.

Some of the benefits of restarting your machine include:

  1. Flushes RAM – RAM stands for Random Access Memory and is your computer’s main type of memory. It’s also known as volatile memory because it is constantly in flux. RAM handles short-term tasks and data. Therefore, when you restart your computer, you flush out all the random, unimportant, and temporary data bogging down your device.
  2. Speeds up Performance – Reboots are known to keep computers running quickly. By flushing the RAM, your computer can run a lot faster without all those temporary files piled onto your PC’s memory.
  3. Stops Memory Leaks – These occur when a program doesn’t close properly. Many programs borrow your computer’s RAM while open then return it when you close the program out. However, outdated, overused or glitch programs may end up forgetting to return that memory, resulting in memory leaks. Rebooting can help prevent memory leaks from occurring.
  4. Fixes Internet Connection – Sometimes computers lose their connection to the Internet and will need to be reset. The first plan of action is to restart your computer. Restarting will reset the connection.  However, please note that if restarting your computer doesn’t solve your connectivity issues, you may have to reboot your router or require further servicing.
  5. Bug Fixes – Computers that go without reboots for extended periods are prone to an assortment of irksome bugs and glitches. These annoyances include programs running at a slower pace than usual, unexpected system freeze-ups. Rebooting your computer will prevent the systems’ processors from becoming overloaded and provide them with ample time to recharge.
  6. Saves Time – Rebooting your computer is one of the quickest ways you can fix an error with your machine. By following our guide for when to restart, you can avoid sacrificing time out of your work day. You will also be saving time that could be potentially wasted on future device sluggishness or potential bugs.

 

Other Recommendations

  • Lock your computer every time you step away from your desk (for security reasons).
  • Sign out every time you are done working for the day. (Remember to save all your files before you do this).
  • Do not turn your computer off (It will allow your computer to get software updates and patches while you’re away).

Events: June 22

Summer 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations throughout the spring semester have been canceled, rescheduled or will be offered virtually. 

Earth Archives exhibition posterEXHIBITION: Earth Archives: Stories of Human Impact. To coincide with the 50th anniversary of Earth Day, Earth Archives explores the intersection of the environment, human activity, and the documentary record. Highlights of the virtual exhibition include representations of varied print, manuscript, and art works that invites the viewer to consider a range of environmental-related topics and will serve as a growing, centralized resource.

 

buttons from INTERNATIONAL SOLIDARITY: Highlights From the Ken Lawrence Collection

EXHIBITION: International Solidarity: Highlights from the Ken Lawrence Collection. A virtual look at the visual culture of political protest in the late 20th-century, to provoke thought about international solidarity in our own time, including human and civil rights, immigration, and independence movements.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Tech Tip: View Analytics in Zoom Recordings

By: Ryan Johnson

You can view analytics for a cloud recording that you have shared in Zoom.
To begin, sign in at psu.zoom.us and open the recordings tab.

View Analytics in Zoom Recordings

Use the drop-down menus at the top to specific a date range, then click Search
Select the recording you want to view analytics for and click on Recording Analytics.

Zoom alalytics screenshot

Click one of the tabs to view a summary or filter data by view/downloads.
You will see these metrics for the recording:

  • Views: The number of times that someone viewed the recording page. This metric does not track the number of times the recording was played. Also, this metric does not count unique page views. In other words, if someone reloads the page, it will count as another view.
  • Downloads: The number of times that someone clicked Download in the cloud recording page. This metric does not track the number of times that the download was completed. In other words, if the user clicked Download but didn’t finish downloading, it still counts toward this metric.

Events: June 15

Summer 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations throughout the spring semester have been canceled, rescheduled or will be offered virtually. 

Earth Archives exhibition posterEXHIBITION: Earth Archives: Stories of Human Impact. To coincide with the 50th anniversary of Earth Day, Earth Archives explores the intersection of the environment, human activity, and the documentary record. Highlights of the virtual exhibition include representations of varied print, manuscript, and art works that invites the viewer to consider a range of environmental-related topics and will serve as a growing, centralized resource.

 

buttons from INTERNATIONAL SOLIDARITY: Highlights From the Ken Lawrence Collection

EXHIBITION: International Solidarity: Highlights from the Ken Lawrence Collection. A virtual look at the visual culture of political protest in the late 20th-century, to provoke thought about international solidarity in our own time, including human and civil rights, immigration, and independence movements.

Friday, June 19, Libraries Trivia Night: Jeopardy Style. Following a successful first event with more than 120 participants, the second Libraries Trivia Night starts at 7 p.m. EST via Zoom. Jeopardy-style trivia night will feature questions from Penn State’s founding years as a Farmer’s High School to present-day. Participants will answer two rounds of questions in this webinar-style Zoom event. Winners and prizes will be announced at the end.
event link: www.facebook.com/events/2585040521763069
Zoom Webinar: https://psu.zoom.us/j/93555956996

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Round 2 – Libraries Trivia Night: Jeopardy Style

By: Sarah Bacon

Trivia night graphic

Following a successful first event with more than 120 participants, the second Libraries Trivia Night (Jeopardy Style) will be getting underway at 7 p.m. EST on Friday, June 19.

Important Links:
Facebook event link: www.facebook.com/events/2585040521763069
Zoom Webinar: https://psu.zoom.us/j/93555956996

You shared your feedback after the first trivia night and we listened. The event kicks off later, and we are using a new trivia platform with live leader board updates to enhance the
friendly and competitive spirit.

The Libraries’ Development and Alumni Relations team welcomes its 2019 intern Nick Karafilis (’19 H&HD, A&A) as the evening’s co-host. Nick is also the curator of the Penn State-themed questions across multiple categories.

The Jeopardy-style trivia night will feature questions from Penn State’s founding years as a Farmer’s High School to present-day. Participants will answer two rounds of questions in this webinar-style Zoom event. Winners and prizes will be announced at the end.

We hope you can join us for a fun night on the 19th! No studying required.

All our best to you,  the Libraries Trivia Night team #psulibstrivia

p.s. – we encourage you to sign on a few minutes early to get situated and ready to play.

Tech Tip: Pop out a chat in Teams

By: Ryan Johnson

You can instantly pop out your one-on-one or group chat into a separate window. Then, resize, reposition, or close the window as you wish. It’s a great way to get a lot done when you’re in a meeting or in a call.  FYI: You can pop out multiple conversations, but not the same chat twice.

Note: The Pop out chat feature is currently available in the desktop app for Windows and Mac only. It is not yet supported for Teams on the web or mobile. 

You have got a few options to pop out a chat in Teams. Take a look at these different methods.

From the chat list

Select Chat on the left side of Teams to open the chat list. Find the name of the chat you want. Then, select More options  > Pop out chat . Or, just double-click the chat name and you’ll see a new pop out chat window.

Teams chat screen shot

By hovering over a chat

When you hover over one of your chats, you’ll see Pop out chat  . Choose that option and a new pop out chat window will open.
Teams chat screenshot for tech tip

From the chat itself

Go to the top right corner of the chat and select Pop out chat.

Teams screenshot for tech tip

From a profile picture

Double-click the profile picture of the person you want to have a conversation with and you’re in a new window!

Events: June 8

Summer 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations throughout the spring semester have been canceled, rescheduled or will be offered virtually. 

Earth Archives exhibition posterEXHIBITION: Earth Archives: Stories of Human Impact. To coincide with the 50th anniversary of Earth Day, Earth Archives explores the intersection of the environment, human activity, and the documentary record. Highlights of the virtual exhibition include representations of varied print, manuscript, and art works that invites the viewer to consider a range of environmental-related topics and will serve as a growing, centralized resource.

 

buttons from INTERNATIONAL SOLIDARITY: Highlights From the Ken Lawrence Collection

EXHIBITION: International Solidarity: Highlights from the Ken Lawrence Collection. A virtual look at the visual culture of political protest in the late 20th-century, to provoke thought about international solidarity in our own time, including human and civil rights, immigration, and independence movements.

 

Wednesdays, Apr. 22-June 10, Remote Research Webinar Series. Free webinars to assist Penn State researchers with shifting their research from onsite to offsite. The series highlights various University services and infrastructure to support remote research. All sessions will be held via Zoom. Additional resources for remote research may be found at https://remoteresearch.psu.edu.

Thursdays, Apr. 23-June 4, Research Data Skills for Graduate Students. Learn more about and improve skills in the areas of data management, data analysis, data visualization and data publishing. in collaboration with the Institutes of Energy and the Environment, the free virtual seminars highlight essential data skills that graduate students can utilize throughout the research data life cycle. All sessions begin at 3 p.m. Advance registration is required.

Friday, June 19, Libraries Trivia Night: Jeopardy Style. Following a successful first event with more than 120 participants, the second Libraries Trivia Night starts at 7 p.m. EST via Zoom. Jeopardy-style trivia night will feature questions from Penn State’s founding years as a Farmer’s High School to present-day. Participants will answer two rounds of questions in this webinar-style Zoom event. Winners and prizes will be announced at the end.
event link: www.facebook.com/events/2585040521763069
Zoom Webinar: https://psu.zoom.us/j/93555956996

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.