Category Archives: News

Arrivals and Departures

By: Robert Harris

In November we welcomed the following new employees to the Libraries:
Chris Blaska – Multi-Media Specialist, PRaM
Kevin Clair – Digital Collections Librarian
Carol DeArmitt – Financial Assistant
Jackie Rhule – Information Resources and Services Supervisor, Altoona
Jen Singletary – Technical Communications Specialist, Penn State Press
Lisa Weller – Financial Manager, Penn State Press

We said good-bye to:
Karen Estlund
Megan MacGregor

Green Tips: Green Paws Program update

By: Harlan Ritchey

Green paws photo

Hello all,
Last July the Engineering Library reached an important sustainability milestone when it completed the Green Paws program in its entirety. Penn State’s Sustainability Institute describes its Green Paws program as a way to “incorporate sustainability learning opportunities into daily life across the University.” It consists of four Levels, each with a checklist of  progressively challenging goals/activities for your office to reach. In order to meet the participation requirements, the Engineering Library had all employees (including students) choose the goals that interested them the most. After achieving each goal through research, meeting guidelines, and raising awareness, they shared their results with all coworkers. This process brought everyone on board and ensured the entire unit’s mutual commitment to
sustainability.

Upon completion of each Level, the Engineering Library received a certificate recognizing its accomplishment—and, upon completing the program, a personalized letter of recognition from President Barron.

If your unit is interested in starting its own Green Paws program, visit http://sustainability.psu.edu/greenpaws for more information, and other ways to become an advocate for sustainability.

Harlan Ritchey
Engineering Library
Chair, Green Team

Events: December 9

Fall 2019
Academic calendar information for all campuses is available online.

Roots/Routes: Contested Histories, Contemporary Experiences exhibition graphic

Sept. 16 – Mar. 15, 2020, Exhibit: “Indigenous Roots/ Routes: Contested Histories, Contemporary Experiences.” Special Collections Exhibition Space, 104 Paterno Library. Reflections on the past five centuries of colonization and cultural exchange between Indigenous Peoples. Europeans, Africans, and later, Americans.

 
Tuesday, Dec. 10-Thursday, Dec. 19, Destress Fest. During finals week, Penn State University Libraries is offering fun and relaxing De-Stress Fest activities, coffee and snacks to help students at the University Park campus relax and ease stress as they study for finals and complete end-of-semester papers and projects. Extended hours at all University Park Libraries branches, as well as continuous 24-hour access at Pattee and Paterno Libraries. End-of-semester hours at all Libraries locations University-wide are available at https://libraries.psu.edu/hours-and-locations.
Wednesday, Dec. 11, Pop-up Exhibition: Witches and Magic and Ghosts, Oh My! Curated by students in HIST 292N: The History of Witchcraft, Magic, and the Supernatural, the exhibit features rare books and manuscripts fro the Occult Collection. Lightning talks begin at 12:20 p.m. Noon-2 p.m. in the Special Collections Library and Mann Assembly Room, 103 Paterno Library, University Park.
Saturday, Dec. 21, Commencement

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

University Libraries United Way 2020 calendar

By: Heather Ross

The United Way is selling the 2020 University Libraries calendar. All photographs were taken by University Libraries employees.
Calendars are $15 each. Use this link to view the calendar proof.

Please pay by cash or check and make checks out to Heather Ross and send them to Donna Dean in 3 Paterno Library or via PayPal.  Please use this order form.

If paying by PayPal – Click on Send or Request money –>Send money–>enter email hdr10psu@gmail.com–>sending to a friend. Enter the amount and put your name in the notes field. You may be charged a small fee if you are using your bank card to pay but it’s a small amount. There is no fee if link your PayPal account directly to your bank account.

Tech Tip: New PSU guest wireless to launch this week

By: Ryan Johnson

wifi logo

A new wireless network called “psu-guest” will be available at all campus locations on Nov. 26 and will offer all visitors a more reliable Penn State-provided wireless connection.

By the end of the year, this new network will replace the “attwifi” network currently used by University guests across every Penn State campus. While “attwifi” will be available until it is decommissioned on Jan. 2, 2020, visitors should connect to “psu-guest” when searching for a connection on campus.

Penn State IT piloted “psu-guest” alongside “attwifi” in all Penn State residence halls, the Penn Stater Hotel and the Nittany Lion Inn, and everywhere at Penn State Harrisburg and Great Valley. It will be accessible via any device’s wireless networks menu. After selecting “psu-guest” visitors only need to click “get connected” once their browsers prompt them.

For help and support, contact an IT Service Desk by phone at 814-865-4357 or by emailing ITservicedesk@psu.edu.

Events: November 25

Fall 2019
Academic calendar information for all campuses is available online.

Roots/Routes: Contested Histories, Contemporary Experiences exhibition graphic

Sept. 16 – Mar. 15, 2020, Exhibit: “Indigenous Roots/ Routes: Contested Histories, Contemporary Experiences.” Special Collections Exhibition Space, 104 Paterno Library. Reflections on the past five centuries of colonization and cultural exchange between Indigenous Peoples. Europeans, Africans, and later, Americans.

 
Tuesday, Dec. 3, Giving Tuesday. A global day of giving that encourages philanthropy and celebrates generosity across communities. Every year, the University Libraries raises money for the Textbook and Educational resources Endowment, aka: the “textbook Fund,” with matching from a variety of sponsors!
Tuesday, Dec. 3,  Giving Tuesday Student Outreach Event. A station will be set up in Pattee Library’s Franklin Atrium, featuring games, prizes, coffee, cider, and snacks for students who sign thank you cards to be mailed to Giving Tuesday donors. Make sure to bring a canned good to support The Lion’s Pantry! 10am-3pm.
Wednesday, Dec. 4, Green Gifts on a Lean Budget workshop. Students, stay on budget this holiday season with money saving tips, a presentation by master gardeners and a DIY air plant gift with Sylvia Rushing, resident instructor of floral design and botanical crafts at The Makery. 5-7 p.m. in Mann Assembly Room, 103 Paterno Library, University Park.
Wednesday, Dec. 4. Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. All events are open to everyone, and all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Sunday, Dec. 8, International Write-In. Free and open to Penn State undergraduate and graduate students, faculty, and staff members, the write-in offers quiet writing spaces and areas for small-group collaboration, as well as support from reference librarians and writing consultants. Snacks, coffee and tea is provided throughout the event, as well as free pizza midway through the evening. 3-10 p.m. in Mann Assembly Room, 103 Paterno Library, University Park campus.
Tuesday, Dec. 10-Tursday, Dec. 19, Destress Fest. During finals week, Penn State University Libraries is offering fun and relaxing De-Stress Fest activities, coffee and snacks to help students at the University Park campus relax and ease stress as they study for finals and complete end-of-semester papers and projects. Extended hours at all University Park Libraries branches, as well as continuous 24-hour access at Pattee and Paterno Libraries. End-of-semester hours at all Libraries locations University-wide are available at https://libraries.psu.edu/hours-and-locations.
Saturday, Dec. 21, Commencement

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Customer Service Tip: Why gemba is the best way to solve service failures

By: Jeff Toister (submitted by Carmen Gass)

The CEO called me with an urgent training project.

Our parking management firm was in danger of losing an important contract at a hotel where we managed the valet and self-parking operation. The client was unhappy about poor service quality and gave us thirty days to improve.

The CEO told me to go to the hotel and train the staff and the manager. He wanted me to show them how to deliver service the right way, and then make sure they did it. This was going to be
my priority for the next 30 days.

I decided to meet the parking manager and take a gemba walk. It was fortunate that I did, because it quickly became clear that training was not the problem. Read more here.

Events: November 18

Fall 2019
Academic calendar information for all campuses is available online.

Roots/Routes: Contested Histories, Contemporary Experiences exhibition graphic

Sept. 16 – Mar. 15, 2020, Exhibit: “Indigenous Roots/ Routes: Contested Histories, Contemporary Experiences.” Special Collections Exhibition Space, 104 Paterno Library. Reflections on the past five centuries of colonization and cultural exchange between Indigenous Peoples. Europeans, Africans, and later, Americans.

Thursday, Sept. 12-Thursday, Nov. 21, Fall Scholarly Communications Workshops. Featuring in-person workshops at Penn State Behrend, Penn State Scranton, and Penn State Harrisburg, as well as a full roster of Zoom workshops, including our popular trainings on complying with public access policies from federal agencies. Specialized workshops for thesis and dissertation writers, instructional designers, and scholarly authors are included.

Wednesday, Nov. 20, Giving Tuesday Kickoff Party. Celebrate Giving Tuesday with past donors, students and librarians, and FREE food! View the “Gallery of Student Impact,” showcasing the importance and significance of philanthropy and course reserves. Bring a canned good to support Lions’s Pantry. 3-5 p.m. in Mann Assembly Room, Paterno Library on the University Park campus.

Tuesday, Dec. 3, Giving Tuesday. A global day of giving that encourages philanthropy and celebrates generosity across communities. Every year, the University Libraries raises money for the Textbook and Educational resources Endowment, aka: the “textbook Fund,” with matching from a variety of sponsors!
Tuesday, Dec. 3,  Giving Tuesday Student Outreach Event. A station will be set up in Pattee Library’s Franklin Atrium, featuring games, prizes, coffee, cider, and snacks for students who sign thank you cards to be mailed to Giving Tuesday donors. Make sure to bring a canned good to support The Lion’s Pantry! 10am-3pm.
Wednesday, Dec. 4. Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. All events are open to everyone, and all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Sunday, Dec. 8, International Write-In. Free and open to Penn State undergraduate and graduate students, faculty, and staff members, the write-in offers quiet writing spaces and areas for small-group collaboration, as well as support from reference librarians and writing consultants. Snacks, coffee and tea is provided throughout the event, as well as free pizza midway through the evening. 3-10 p.m. in Mann Assembly Room, 103 Paterno Library, University Park campus.
Saturday, Dec. 21, Commencement

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Educational Media Reviews Online (EMRO) is now a publication of Penn State University Libraries

The Libraries Open Publishing Program is pleased to announce the publication of Educational Media Reviews Online (EMRO), an open access resource for educators. EMRO, which was previously published by the State University of New York at Buffalo Libraries, has been transferred to the Penn State University Libraries, with Angela Davis, Reference and Instruction Librarian at Penn State Behrend, serving as the new editor. Davis served as the social media editor since 2011, and has now taken on the role of Editor for the full publication.

Former Editor Lori Widzinski commented, “Little did I know when I started EMRO that my Editorship would last 22 years. As I transitioned to a new role as Technology Project Manager for the University Libraries at UB, it was time for EMRO to change as well. Having worked with Angela for several years, I knew the database would be in good hands and I was thrilled to see it move to the Penn State Libraries Open Publishing Program where it would retain its focus on open access.”

“EMRO is a unique resource that is used by libraries and educators of all types,” said Angela Davis, editor of EMRO. “It is one of the only places to find reviews of media produced by all the major distributors and from independent filmmakers, which may not be reviewed anywhere else. I am pleased that Penn State can continue on the important work EMRO does.”

Educational Media Reviews Online (EMRO) is an open access database of critical reviews of media from major educational and documentary distributors and independent filmmakers. The reviews are written by librarians and teaching faculty from across the United States and Canada. The EMRO database began in 1997 as the AV Review Database, part of the peer-reviewed publication, MC Journal: The Journal of Academic Media Librarianship, an electronic journal devoted to issues in media librarianship. When the journal ceased publication in January 2002, the AV Review Database continued on as Educational Media Reviews Online. Each review is given one of five ratings, from “Highly Recommended” to “Not Recommended”.

“EMRO is a fantastic resource that serves numerous educators across the country and around the world. We are so happy to be providing support for this publication, and are especially thankful that EMRO has been publishing Open Access since its inception,” said Ally Laird, Open Publishing Program Specialist. “Publishing the content openly, without a subscription, allows for educators from all types of institutions, both public and private schools, to access quality reviews of educational media.”

EMRO is always looking for new reviewers, and encourages those who are interested to contact Angela Davis at emro@psu.edu. EMRO reviews published in 2019 or later are licensed under the Creative Commons Attribution 4.0 license (CC BY 4.0), which means that anyone can use these reviews, so long as they comply with the terms of the license. Earlier EMRO reviews are not under the CC BY 4.0 license, but distributors are able to use portions of earlier reviews for promotional purposes, as long as the name of the database and the name of the reviewer are cited.

The Libraries Open Publishing Program, a part of the Research Informatics and Publishing department, currently publishes ten Open Access journals, five bibliographies, EMRO and other topical web portal publications, and two Open Access monographs. For more information on the Open Publishing Program, please visit openpublishing.psu.edu, or contact Ally Laird at alaird@psu.edu.

Penn State GIS Day: Exploring the world through geovisualization: Tuesday, Nov. 12

By: Tara Anthony

Penn State GIS Day will be held on Tuesday, Nov. 12, with events that are open to faculty, staff, students, and the community.

Penn State GIS Day is co-sponsored by the Department of Geography and the University Libraries. Penn State GIS Day events aim to create geospatial awareness of geospatial technologies across disciplines, and serve as a way to connect with others who are using geospatial technologies.

This year’s events include speakers from Esri, Maxar, and multiple Penn State departments. See full listing of speakers on the Penn State GIS Day site.

Events include:
11 a.m.–noon: Geospatial Technology Demonstration, Collaboration Commons Atrium.

1:30–2 p.m.: “ArcGIS Online: Changing the Way Governments Do GIS.” Keith Swavely, Esri. Foster Auditorium, 102 Paterno Library; viewable via Mediasite Live.

2–3 p.m.: Lightning Talk Presentations. Foster Auditorium, 102 Paterno Library; viewable via Mediasite Live.

3–4 p.m.: Networking and Refreshments. Donald W. Hamer Center for Maps and Geospatial Information, 1 Pattee Library.

3–6 p.m.: Center for Immersive Experiences Open House. Collaboration Commons Atrium, 3 Pattee Library.

 

 

Customer Service Tip: Is automation good or bad for customer experience?

By: Jeff Toister (submitted by Carmen Gass)

The discussion about automation often focuses on jobs.

A 2019 study by Indeed showed 60 percent of Americans think automation will put a significant number of jobs at risk. This certainly includes customer service jobs. You see machines replacing humans in parking garages, at supermarkets, and in customer service departments.

But is automation making customer experience any better? Read more here.

Events: November 11

Fall 2019
Academic calendar information for all campuses is available online.

Roots/Routes: Contested Histories, Contemporary Experiences exhibition graphic

Sept. 16 – Mar. 15, 2020, Exhibit: “Indigenous Roots/ Routes: Contested Histories, Contemporary Experiences.” Special Collections Exhibition Space, 104 Paterno Library. Reflections on the past five centuries of colonization and cultural exchange between Indigenous Peoples. Europeans, Africans, and later, Americans.

Thursday, Sept. 12-Thursday, Nov. 21, Fall Scholarly Communications Workshops. Featuring in-person workshops at Penn State Behrend, Penn State Scranton, and Penn State Harrisburg, as well as a full roster of Zoom workshops, including our popular trainings on complying with public access policies from federal agencies. Specialized workshops for thesis and dissertation writers, instructional designers, and scholarly authors are included.
Tuesday, Nov. 12, Penn State GIS Day. Open to faculty, staff, students, and the public, an event to bring together those who work with GIS, geospatial technologies, remote sensing, maps and location-based research across disciplines. 11 a.m.-3 p.m. in various locations throughout Pattee and Paterno Libraries on the University Park campus. Visit Penn State GIS Day for information and schedule of events.
Thursday, Nov. 14, Military Appreciation Week: MRE Breakfast & Pop-up Exhibition. Join us for breakfast and get the opportunity to sample the MRE (Meal, Ready to Eat) that our armed forces eat in the field. After, view a curated selection of materials from the Eberly Family Special Collections Library celebrating the Greatest Generation. 9:30 a.m.-1 p.m. Mann Assembly Room and Special Collections Exhibition space, 103-104 Paterno Library, University Park campus.
Tuesday, Dec. 3, Giving Tuesday. A global day of giving that encourages philanthropy and celebrates generosity across communities. Every year, the University Libraries raises money for the Textbook and Educational resources Endowment, aka: the “textbook Fund,” with matching from a variety of sponsors!
Wednesday, Dec. 4. Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. All events are open to everyone, and all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Sunday, Dec. 8, International Write-In. Free and open to Penn State undergraduate and graduate students, faculty, and staff members, the write-in offers quiet writing spaces and areas for small-group collaboration, as well as support from reference librarians and writing consultants. Snacks, coffee and tea is provided throughout the event, as well as free pizza midway through the evening. 3-10 p.m. in Mann Assembly Room, 103 Paterno Library, University Park campus.
Saturday, Dec. 21, Commencement

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Libraries Halloween Party!

Halloween_Party_Invite

You are invited to the ULIBS Halloween Party!

Thursday, Oct. 31 at 12:30-2:30 p.m.
Hosted by the Health and Safety Committee, this years’ event will be held on the Garden Level Paterno, Join us for food, fun, and safety information.

All University Park Employees are welcome.
Supervisors, Please share with your Student Employees.

Best,
Pembroke, on behalf of Health and Safety Committee

Libraries’ Wish List Update – 1st re-launched item purchased

By: Sarah Bacon

wish list graphic

Heartfelt thanks to Mr. Leonard Strong who granted the first wish, from the newly re-launched Libraries Wish List for Students. Check out @PSUlibs on Facebook and Twitter to see more.

Please keep sharing our Wish List for Students link everywhere,
with everyone! #PSUlibsWishList @PSUlibs @RaisePennState

Each wish has it’s own campaign page, so we encourage you to share your own item(s) too! Folks at Ciletti Memorial Library, Penn State Schuylkill are promoting their page, to fund a Looking Glass Pro Holographic Display for students in their nursing program.

Don’t forget we are always accepting your requests for the Wish List. Submit your wish through Qualtrics: https://pennstate.qualtrics.com/jfe/form/SV_eEXfzHbg3MDQW9v.

25Live Pro Coming Soon!

By: Rebecca Peterson

On November 5, the University will launch 25Live Pro, and updated version of 25Live!

For those of you unfamiliar with 25Live, it is the university’s scheduling system. The Libraries uses it to schedule the classrooms as well as Foster Auditorium.
how to schedule instructional classrooms in 25Live

Training Sessions:
Wednesday, November 6 10:00-11:00 a.m. in W211A Pattee
Monday, November 11 1:00-2:00 p.m. in W211A Pattee

Michelle Oliver who manages Mann and Foster and Rebecca Peterson who manages the instruction classrooms will be doing a couple of training sessions. If you’re new to 25Live, if you would like a refresher and some more information about the update, or if you would like some demonstrations on using the Resources calendars please plan on attending one of the sessions.

To get an account:
If you ever schedule the Library spaces for meetings or classes, you need an account. You can get one by following this link and then selecting “RESERVE SPACE IN 25LIVE…” That’s it! Entering
the website pings the system to create an account for you, which usually takes 24 hours. The system will not notify you when your account is verified. Simply login after 24 hours and you will be able to book rooms using 25Live.

25Live Pro:
On November 5, 25Live will be switching to a new version, 25Live Pro. Most of the updates are just in the appearance of the program, but there are some changes to the scheduling page. I’ve
updated the documentation accordingly. It’s on the Intranet on the Instructional Classrooms page.

You can also check out updated training resources on the registrar’s page.

Resource Calendars:
Administration has set up several calendars listed under the Resource category in 25Live. We would like everyone to add their classes and events to the Resource calendars. I’ve included
instructions on how to use the Resource calendars in the updated instructions.

If you have any questions about the instruction rooms, don’t hesitate to reach out to Rebecca Peterson. Michelle Oliver will be able to answer any questions you have about Mann and Foster.