Category Archives: News

Customer Service Tip: The problem didn’t start when your customer told you about it

By: Shep Hyken (submitted by Carmen Gass)

The phone rings. A customer service representative answers the phone and hears about a problem a customer is having.

It may be the first time the company hears about this particular problem, but it isn’t when the problem occurred. It occurred before the customer called. Read more here.

Events: March 30

Spring 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations throughout the spring semester have been canceled, rescheduled or will be offered virtually. 

ZOOM ONLY — Wednesday, Feb. 12- Apr. 8, Spring 2020 Scholarly Communications and Copyright Workshops.
CANCELED — Wednesday, April 8, Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. Free and open to everyone, all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Thursday, Apr. 9, Student Employee Showcase. VIRTUAL Lighting talks from the Libraries’ Bednar interns, Stelts-Filippelli intern, and other student employees at 1:3-0 p.m. via MediaSite Live, followed by Outstanding Student Employee Awards at 2:45 p.m.
Thursday, Apr. 23, Data Visualization with Power BI Desktop. An overview of data analytics and some commonly used software tools for demonstrating data analysis and visualization based on a sample data set. Download a free version of SQL Server 2014 Express before the workshop. Advance registration is recommended. 2-3:30 p.m. via Zoom.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

MS SQL Server and BI workshop to be offered on March 26

By: Xuying Xin

Join the University Libraries’ Research Informatics and Publishing department for workshops highlighting data analytics and visualization, free to all Penn State faculty, staff, and students. All workshops will be held online only via Zoom.

Data Analytics and Visualization
• Business Analytics with MS SQL Server and Business Intelligence (BI)/SSIS, SSAS, SSRS — Thursday, March 26, 2 to 3:30 p.m.
• Data Visualization with Power BI Desktop — Thursday, April 23, 2 to 3:30 p.m.

These sessions are designed to provide an overview of data analytics, as well as explore some commonly used software tools for demonstrating data analysis and visualization based on a
sample data set. Please download a free version of SQL Server 2014 Express before the workshop for following along the demonstrations. Advance registration is recommended but not required.

2020 All Staff Conference session highlights

By: Angel Peterson

Community • Connection • Collaboration  

The 2020 All Staff Conference will be a wonderful opportunity to foster a sense of community, connect, and collaborate with your colleagues from across the Commonwealth! Take a look below to see some of the sessions that will be offered.

Becoming an Active Witness Who Hears, Sees, Feels, and Does with Shakoor Ward

Everyone is a witness at some time in their lives. A witness observes unacceptable behavior and knows that the behavior is destructive and could become pervasive if gone unchecked. An
active witness responds to unacceptable behavior in some form of involvement. Participants will consider a number of responses and appropriate strategies to active witnessing within their own “voice” and personality strengths.

2020 All Staff Conference Book Discussion  

Are you interested in investing in yourself, reading and discussing a good book, and getting to know colleagues? If so, please consider the 2020 All Staff Conference Book Discussion! The book selected is Make Time: How to Focus on What Matters Every Day by Jake Knapp and John Zeratsky.

If you are interested in reading this book and participating in the 90 minute discussion, email Carmen, crg177@psu.edu, and let her know. Books will be provided and are yours to keep. The
deadline to sign-up for this discussion is Friday, March 27.
If these sessions sound exciting, please join us for the conference on June 3rd and 4th, 2020. Don’t forget to register by April 24!

Check out the 2020 All Staff Conference Website for more information.

Thank you,
2020 All Staff Conference Committee

Tech Tip: How to add a profile pic to your Zoom sessions

By: Ryan Johnson

It’s a good idea to have a profile photo for your Zoom account. This way, if you’re not using your webcam, a photo of you will still be displayed.

Please use a photo of yourself so that other participants will know who you are.

To do this visit https://psu.zoom.us.  Click Sign in.

Once you login, navigate to your Profile(which is located on the left hand menu).

Zoom settings screenshot for tech tip

At the top of the profile page, you’ll see you name, a blank profile photo, and a link that says Change.

Click on this link to add a profile picture.

Next, click on the “Upload” button to upload a new photo. Select the photo file from your computer.

Once your photo is uploaded, you can move the square mask so the photo is centered and the zoom level is correct. Click Save to finish.

Customer Service Tip: Promoting workplace mental health In the age of COVID-19

By: Elizabeth Bille and Eric McClintock (submitted by Carmen Gass)

Coronavirus. It is nearly impossible to avoid the topic online, on TV, or at work. Gatherings are being canceled or postponed, employers are restricting travel, and organizations are deploying
action plans to mitigate the impact of COVID-19.

At this point, we are well aware of steps that we can take to protect our physical health amidst this epidemic: washing our hands, staying in if we are sick, and avoiding close contact with
others who are. But what about our mental health? Read more here.

 

Events: March 23

Spring 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations throughout the spring semester have been canceled, rescheduled or will be offered virtually. 

ZOOM ONLY — Wednesday, Feb. 12- Apr. 8, Spring 2020 Scholarly Communications and Copyright Workshops.
CANCELED Monday, Mar. 23- Friday, Mar. 27, Wiki Edit-a-thon. A cross-campus Wikipedia Edit-a-thon week in honor of Women’s History Month. No experience is necessary. Information on each campus edit-a-thon can be found on the meetup page.
Thursday, Mar. 26, Business Analytics with MS SQL Server and Business
Intelligence (BI)/SSIS, SSAS, SSRS workshop. An overview of data analytics and some commonly used software tools for demonstrating data analysis and visualization based on a sample data set. Download a free version of SQL Server 2014 Express before the workshop. Advance registration is recommended. 2-3:30 p.m. via Zoom.
CANCELED — Wednesday, April 8, Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. Free and open to everyone, all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Thursday, Apr. 9, Student Employee Showcase. VIRTUAL Lighting talks from the Libraries’ Bednar interns, Stelts-Filippelli intern, and other student employees at 1:3-0 p.m. via MediaSite Live, followed by Outstanding Student Employee Awards at 2:45 p.m.
Thursday, Apr. 23, Data Visualization with Power BI Desktop. An overview of data analytics and some commonly used software tools for demonstrating data analysis and visualization based on a sample data set. Download a free version of SQL Server 2014 Express before the workshop. Advance registration is recommended. 2-3:30 p.m. via Zoom.

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

New display on Purple Lizard Maps and GPS in the Donald W. Hamer Center for Maps and Geospatial Information

By: Tara Anthony:

A new display on Purple Lizard Maps showcases how these popular maps of the region are used in hikingand outdoor recreation activities. The second part of the display is on global positioning systems (GPS). The GPS display highlights examples of the use of GPS and information on available GPS units to checkout from our unit. This display was created by two Maps and GIS Assistants, MilanLiu and Jamie Friedken.

Photo of New display on Purple Lizard Maps and Global Positioning Systems (GPS)

New display on Purple Lizard Maps and Global Positioning Systems (GPS)

Five new Wish List items are live

By: Sarah Bacon

The following five wishes submitted by our colleagues are now LIVE on Let’s Grow State’s crowdfunding page!

African American Photograph Album (conservation treatment), $450
submitted by Caitlin Rizzo

Fund an Open Access Monograph, $15,000
submitted by Brandy Karl

Health & Wellness Collection at Berks Thun Library, $500
Submitted by Alexandria Chisholm

Spring Break Writing Retreat, $1,500
submitted by Linda Musser

Student Study Package, $200
submitted by Amy Paster

Find us on social media, please use and tag – #PSUlibsWishList
@RaisePennState @PSUlibs.

Events: March 16

Spring 2020
Academic calendar information for all campuses is available online.

UPDATE: In light of the University’s March 11 announcement regarding measures to address the COVID-19 pandemic, nonessential events and meetings scheduled at University Libraries locations through April 6 are being canceled, rescheduled or offered virtually. 

ZOOM ONLY — Wednesday, Feb. 12- Apr. 8, Spring 2020 Scholarly Communications and Copyright Workshops.
CANCELED — Tuesday, March 17, Film: Not for Ourselves Alone. The University Libraries Diversity Committee and the Women’s subcommittee of the Finance and Business Diversity Committee present “Not for Ourselves Alone” in celebration of Women’s History month through film. 2:30 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
CANCELED — Wednesday, Mar. 18, Voices 2020: The Share Your Story Showcase at Penn StateA series of 45-minute individual storytelling sessions where difficult questions are expected, appreciated and answered. A Showcase event in Foster Auditorium is scheduled for 11 a.m., with sessions throughout Paterno Library and Pattee Library from 1-5 p.m.. Sponsored by the University Libraries in cooperation with Adult Lerner Programs and Services, Schreyer Honors College, the Gender Equity Center, the Center for Sexual and Gender Diversity, and the Center for the Performing Arts. 11 a.m.-5 p.m., University Park.  
CANCELED — Wednesday, Mar. 18, Restorative Justice Initiative: Higher Education in PrisonsA film screening of “College Behind Bars,” directed by Lynn Novick, explores the transformative power of education through the eyes of a dozen incarcerated men and women trying to earn college degrees. 5:30 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
CANCELED — Thursday, Mar. 19, Women’s History Zine Workshop. Use the Special Collections archives to create a zine to celebrate Women’s History Month in this hands-on workshop including a brief history of zines and a presentation by University Archivist Angel Diaz on preserving and archiving. You’ll leave with your own zine! 5-7:30 p.m. in Mann Assembly Room, 103 Paterno Library, University Park.
CANCELED Thursday, Mar. 19, Barbara Jordan Lecture Series presents Dr. Ibram Kendi. Dr. Kendi, author, historian and professor at American University will speak about his bestselling book, How to be an Antiracist” A book sale and signing will follow the event. 6 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
CANCELED Monday, Mar. 23- Friday, Mar. 27, Wiki Edit-a-thon. A cross-campus Wikipedia Edit-a-thon week in honor of Women’s History Month. No experience is necessary. Information on each campus edit-a-thon can be found on the meetup page.
CANCELED — Wednesday, April 8, Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. Free and open to everyone, all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday, Apr. 8, A presentation with Bayan abu Sini, head of Library User Services Department at the Princess Sumaya University for Technology, Amman, Jordan. Ms. Bayan will discuss her experiences as a librarian in Jordan, differences between librarianship in the U.S. and Jordan, and her research project as a Humphrey Fellow. Noon-1 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Thursday, Apr. 9, Student Employee Showcase. Lighting talks from the Libraries’ Bednar interns, Stelts-Filippelli intern, and other student employees at 1:3-0 p.m. in Foster Auditorium and via MediaSite Live, followed by Outstanding Student Employee Awards at 2:45 p.m. A small reception will be held at 3-4 p.m. in Mann Assembly room, 103 Paterno Library, University Park.
Friday-Sunday, May 8-10, Spring 2020 Commencement 

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Events: March 9

Spring 2020
Academic calendar information for all campuses is available online.

Roots/Routes: Contested Histories, Contemporary Experiences exhibition graphic

Through Mar. 15, 2020, Exhibit: “Indigenous Roots/ Routes: Contested Histories, Contemporary Experiences.” Special Collections Exhibition Space, 104 Paterno Library. Reflections on the past five centuries of colonization and cultural exchange between Indigenous Peoples. Europeans, Africans, and later, Americans.

Tuesday, March 17, Film: Not for Ourselves Alone. The University Libraries Diversity Committee and the Women’s subcommittee of the Finance and Business Diversity Committee present “Not for Ourselves Alone” in celebration of Women’s History month through film. 2:30 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday, Mar. 18, Voices 2020: The Share Your Story Showcase at Penn StateA series of 45-minute individual storytelling sessions where difficult questions are expected, appreciated and answered. A Showcase event in Foster Auditorium is scheduled for 11 a.m., with sessions throughout Paterno Library and Pattee Library from 1-5 p.m.. Sponsored by the University Libraries in cooperation with Adult Lerner Programs and Services, Schreyer Honors College, the Gender Equity Center, the Center for Sexual and Gender Diversity, and the Center for the Performing Arts. 11 a.m.-5 p.m., University Park.  
Wednesday, Mar. 18, Restorative Justice Initiative: Higher Education in PrisonsA film screening of “College Behind Bars,” directed by Lynn Novick, explores the transformative power of education through the eyes of a dozen incarcerated men and women trying to earn college degrees. 5:30 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Thursday, Mar. 19, Women’s History Zine Workshop. Use the Special Collections archives to create a zine to celebrate Women’s History Month in this hands-on workshop including a brief history of zines and a presentation by University Archivist Angel Diaz on preserving and archiving. You’ll leave with your own zine! 5-7:30 p.m. in Mann Assembly Room, 103 Paterno Library, University Park.
Thursday, Mar. 19, Barbara Jordan Lecture Series presents Dr. Ibram Kendi. Dr. Kendi, author, historian and professor at American University will speak about his bestselling book, How to be an Antiracist” A book sale and signing will follow the event. 6 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Monday, Mar. 23- Friday, Mar. 27, Wiki Edit-a-thon. A cross-campus Wikipedia Edit-a-thon week in honor of Women’s History Month. No experience is necessary. Information on each campus edit-a-thon can be found on the meetup page.
Wednesday, April 8, Docunight: Iran Via Documentaries.On the first Wednesday of every month, Docunight features a documentary film about, around, or in Iran, or made Iranians. Free and open to everyone, all films have English subtitles. Co-sponsored by the Iranian Student Association and the University Libraries. 7 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Wednesday, Apr. 8, A presentation with Bayan abu Sini, head of Library User Services Department at the Princess Sumaya University for Technology, Amman, Jordan. Ms. Bayan will discuss her experiences as a librarian in Jordan, differences between librarianship in the U.S. and Jordan, and her research project as a Humphrey Fellow. Noon-1 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Thursday, Apr. 9, Student Employee Showcase. Lighting talks from the Libraries’ Bednar interns, Stelts-Filippelli intern, and other student employees at 1:3-0 p.m. in Foster Auditorium and via MediaSite Live, followed by Outstanding Student Employee Awards at 2:45 p.m. A small reception will be held at 3-4 p.m. in Mann Assembly room, 103 Paterno Library, University Park.
Friday-Sunday, May 8-10, Spring 2020 Commencement 

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

Ithaka S+R Undergraduate Survey 2020

By: Lana Munip

The University Libraries will conduct the Ithaka S+R Undergraduate Survey from March 23 to April 20. It’s been four years since we last surveyed our undergraduate population and it will be interesting to see what’s changed.

As before, the sample will include students from all locations with undergraduate populations, including World Campus. At some campuses, the entire undergraduate population will be invited to participate. (These include Beaver, Brandywine, DuBois, Fayette, Greater Allegheny, Hazleton, Lehigh Valley, Mont Alto, New Kensington, Schuylkill, Shenango, Wilkes-Barre, Scranton, York.)

The survey will cover the following areas:
1) coursework, academics, and information practices;
2) perceptions of the role of the library;
3) library space planning;
4) extra- and co-curricular activities; and
5) interest in and opportunities for conducting or contributing to original research.

As an incentive to participate, students who complete the survey will have the chance to enter a drawing for one of 10 $100 Amazon gift cards. Our office is working with Public Relations and
Marketing to promote the survey widely. We’ll share more news about this closer to the date.

The Libraries will receive a summary report of findings from Ithaka S+R approximately three weeks after the survey closes, after which visualizations of the data will be created, similar to the 2019 Graduate and 2018 Faculty Surveys. These visualizations will be filterable to the campus library level. Additional analysis of the data will take place in summer.

If you have any questions about the survey, please contact Lana Munip, lana@psu.edu or 814-863-1939. If you want to see the visualizations from our earlier surveys, please go to:
https://staff.libraries.psu.edu/assessment and follow the links in the left side bar.

Focus on Assessment: University Libraries Factbook

By: Leigh Tinik

The Library Assessment Department’s mission is to use evidence-based approaches aimed at reducing uncertainty to inform decision making. The Department strives to increase the transparency of library service and operational data and provide data and analysis in support of strategic and operational needs.

In order to provide faculty and staff with access to library data to better inform decision making, the Assessment Department has developed a University Library Factbook, including up-to-date
information on key library metrics. This factbook contains statistics on circulation, inter-library loan, full-text journal article and ebook downloads, website analytics, reference transactions, study rooms, gate counts, student enrollment, and library personnel.

Data for these metrics is displayed by fiscal quarter. Information is shown by fiscal quarter, rather than academic semester, due to the reporting requirements of the Association of
Research Libraries and the Association of College and Research Libraries. The Factbook contains historical information from FY 18-19 until present and will continue to be updated quarterly. In addition to historical trends, statistics are broken out by Library whenever possible to enable decision making by specific location.

The purpose of this dashboard is to provide up-to-date information for use by colleagues across the many library locations to help inform practices. We would love to hear from
you if there are additional metrics or visualizations that would be useful to you. If you have any questions or comments regarding the Factbook, please reach out to Leigh Tinik at law222@psu.edu or 814.863.1880.

The Factbook can be viewed on the University Libraries Staff Site, at the following location:
https://staff.libraries.psu.edu/assessment/quarterly-statistics

Events: March 2

Spring 2020
Academic calendar information for all campuses is available online.

Roots/Routes: Contested Histories, Contemporary Experiences exhibition graphic

Through Mar. 15, 2020, Exhibit: “Indigenous Roots/ Routes: Contested Histories, Contemporary Experiences.” Special Collections Exhibition Space, 104 Paterno Library. Reflections on the past five centuries of colonization and cultural exchange between Indigenous Peoples. Europeans, Africans, and later, Americans.

Tuesday, Mar. 3, Moments of Change: A Century of Women’s Activism A two-part launch event examining the impact of women’s activism since the Nineteenth Amendment’s ratification in 1920 gave women the right to vote. A pop-up exhibit takes place from 2-5 p.m. in Mann Assembly Room, concurrent with a talk entitled “Perspectives on Women’s activism: Questions and Conversation at 3-4 p.m. in Foster Auditorium, 102 and 103 Paterno Library, University Park.
Wednesday, Mar. 4, Discovering Marginalized Populations in the Maps Collection. An informal look at items from the map collection by and about underrepresented groups, including African Americans, Native Americans and women, including a discussion about the pitfalls of the lack of diversity in these collections and how to view them through this lens when using them. 3-4:30 p.m. in W13 Pattee Library, University Park. Register via Learning Resource Network for this free workshop.
Thursday, Mar. 5, Docunight. Featuring the Persian film Platform, Directed by Sahar Mosayebi. A ROCKY-esque tale of determination and grit, Platform follows three Iranian sisters as they compete to become international champions of Wushu, a Chinese martial art. The sisters’ thrilling underdog story explores not only their dedicated training but also their surprising place in society as they challenge traditional gender roles on the path to success. 7 p.m. in Foster Auditorium, 103 Paterno Library, University Park campus.
Wednesday, Mar. 18, Voices 2020: The Share Your Story Showcase at Penn StateAttendees sign up for 45-minute individual storytelling sessions where difficult questions are expected, appreciated and answered. A Showcase event is scheduled in Foster Auditorium. Sponsored by the University Libraries in cooperation with Adult Lerner Programs and Services, Schreyer Honors College, the Gender Equity Center, the Center for Sexual and Gender Diversity, and the Center for the Performing Arts. More information and a sign-up link coming soon.
Thursday, Mar. 19, Zine Workshop. Learn how to create a zine to celebrate Women’s History Month in this hands-on workshop including a brief history of zines and a presentation by University Archivist Angel Diaz on preserving and archiving. You’ll leave with your own zine! 5-7:30 p.m. in Mann Assembly Room, 103 Paterno Library, University Park.
Monday, Mar. 23- Friday, Mar. 27, Wiki Edit-a-thon. A cross-campus Wikipedia Edit-a-thon week in honor of Women’s History Month. No experience is necessary. Information on each campus edit-a-thon can be found on the meetup page.
Wednesday, Apr. 8, A presentation with Bayan abu Sini, head of Library User Services Department at the Princess Sumaya University for Technology, Amman, Jordan. Ms. Bayan will discuss her experiences as a librarian in Jordan, differences between librarianship in the U.S. and Jordan, and her research project as a Humphrey Fellow. Noon-1 p.m. in Foster Auditorium, 102 Paterno Library, University Park.
Thursday, Apr. 9, Student Employee Showcase. Lighting talks from the Libraries’ Bednar interns, Stelts-Filippelli intern, and other student employees at 1:3-0 p.m. in Foster Auditorium and via MediaSite Live, followed by Outstanding Student Employee Awards at 2:45 p.m. A small reception will be held at 3-4 p.m. in Mann Assembly room, 103 Paterno Library, University Park.
Friday-Sunday, May 8-10, Spring 2020 Commencement 

Please submit event information — and all Library News submissions — to Public Relations and Marketing via its Staff Site request form and selecting the “Library News blog article” button.

MS Access and Excel workshop to be offered on Feb. 27

By: Xuying Xin

Join the university Libraries’ Research Informatics and Publishing department for informational sessions highlighting data analytics and visualization and geospatial data and mapping services, free to all Penn State faculty, staff and students. All sessions held in W312A Pattee Library, with online access via Zoom.

Data Analytics and Visualization

  • Introduction to Databases: MS Access and Excel — Thursday, Feb. 27, 2 to 3:30 p.m.
  • Business Analytics with MS SQL Server and Business Intelligence (BI)/SSIS, SSAS, SSRS — Thursday, March 26, 2 to 3:30 p.m.
  • Data Visualization with Power BI Desktop — Thursday, April 23, 2 to 3:30 p.m.

These sessions are designed to provide an overview of data analytics, as well as explore some commonly used software tools for demonstrating data analysis and visualization based on a sample data set. Advance registration is recommended but not required.

Maps and Geospatial Analysis

  • Getting to Know Geospatial Data and Mapping — Wednesday, Feb. 26, 3 to 4:30 p.m. in W13 Pattee Library, with online access via Zoom.

This session will introduce participants to geospatial data from U.S. and international sources, along with information on geospatial software access at Penn State, including ArcGIS Online, ArcGIS ArcMap, and ArcGIS Pro. Participants will receive a brief introduction to geospatial data techniques and analysis. Additional resources will be provided to help participants get started using geospatial software in projects. Resources from these Maps and Geospatial guides will be highlighted: Global Partners: International Geospatial DataArcGIS OnlineArcGIS Pro, and Geographic Information Systems (GIS).

 

2020 All Staff Conference highlighted sessions

By: Angel Peterson

Connection • Collaboration • Community

Are you still on the fence about attending the 2020 All Staff Conference? Over 100 people have registered so far! Take a look below to see some of the sessions that will be offered:

  • Advancing your Career: Setting Goals, Mentorship, and your Resume with Bob Orndorff
  • Creating an Exhibit: From Inception to Realization with Clara Drummond
  • Dealing Positively with People in Challenging Situations with Jodi Himelright

If these sessions tickle your fancy, please join us for the conference on June 3-4, 2020. Don’t forget to register by April 24, 2020!

And don’t forget the deadline to make reservations at the Nittany Lion Inn is Sunday, March 1. Please take a look at the 2020 All Staff Conference Staff site for more information.  

Thank you,
2020 All Staff Conference Committee