Tag Archives: training

Registration open for May 26 Bystander Intervention Training

Have you ever witnessed an uncomfortable situation and you weren’t exactly sure what to do? Bystander Intervention Training will help you build skills to intervene and take action proactively through interactive activities. Training topics include:

• Identify warning signs to watch for
• Consider values in regards to personal responsibility to intervene
• Practice skills to intervene effectively when you see concerning behavior
• Learn how small choices can add up to create a safer campus

Watch a brief promotional video about Bystander Intervention Training here.

Bystander Intervention Training is scheduled from 2-5 p.m. on Friday, May 26, Mann Assembly Room, 103 Paterno Library, University Park.

Register for Bystander Intervention Training here: https://pennstate.qualtrics.com/jfe/form/SV_1QW5VTrdKVqBTTf

Registration closes, Friday, May 19.

– submitted by Carmen Gass, User Training Services

Monograph acquisition training resource site for customers

Over the course of the last year, members of the Monograph Acquisitions unit of Acquisitions Services have endeavored to create an internal customer service training resources page. It is our desire to provide resources that will enable Collection Development faculty and staff to access information that will make their processes to add material to the Penn State University Libraries collections more effective.

“Training” is categorized into three topics:

  • Centralized Technical Services – documents related to Workflows Acquisitions
  • GOBI – documents that walk customers through Gobi topics such as creating peers, notifications, emailing folders
  • How To – documents to provide information on how to submit order requests for various firm order formats

Go to Acquisitions Services Department Training at https://staff.libraries.psu.edu/acquisitions-services/training.

If you have any questions, or if there is a topic/process that you would like added, please contact Heather Benner, Budget Analyst/Acquisitions Supervisor at hab3@lists.psu.edu.

– submitted by Heather Benner, Acquisitions

25 tips for defusing anger

When was the last time you aasot mad? We’ve all been there; no one is immune.

Who was it that really pushed your buttons and you totally lost it? Were
you at work or at home? Did you regret it later? Did you say to yourself,
“I wish I didn’t let [insert name here] get under my skin… I know I can
do better.”

If you did, this is the perfect training for you. In this interactive
session we will discuss and practice tips for defusing anger in both your
personal and professional life.

Join us 2:30-4 p.m. Thursday, June 9, in Mann Assembly Room or online at https://meeting.psu.edu/usersvcs/.

The Pennsylvania State University encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Carmen Gass (crg177@psu.edu or 814-867-2448) in advance of your participation or visit.

– submitted by Carmen Gass, user services training coordinator