Table 6 Notes (transcription):

General discussion

–Current strengths, build on for the future, 2020 ideal?

+service oriented = most to heart on campus

+access = via interlibrary loan

+ coop cataloging = access

+ library as mifrator (sp?) (graphic novel prize)

Q1: Ideal library 2020? Defines ideal?

Users define “ideal”; ideal flexes between campuses

• Agile, adaptable, flexible yet within scope
• Out of scope? Partners, providing space, “allies”
• “connective tissue”—we’re present and approachable
• Beyond service à solution oriented
• Facilitators, experimentation, willing to fall flat
• Iterative process à learning from failures without fear

Wants/needs patrons à proactive assessment

–          Ease of media access, regardless of access level

–          At many of vendors, but is the administration?

• advocates for integrative services

Q2: Challenges in achieving this ideal?

*Everything will cost money, as we all know

• also time, division of labor, organizational* complexity * (hugeness of library scope)

*Calcified structures—“Old Guard” mentality

• Both centralized and distributed, creates tension
• invisible, calcified structuresà unavoidable?
• Solution: Factor in time and be about why
      Managing expectations
                  Recognizing importance of admins

*Vendors attempting to circumvent the library

• “that is, in point of fact, what you think”
  Solution= openness with faculty, “strong wording” to vendors

*Space is factor in “irrelevancy” of libraries

• just want space, sharing space
  –Solution = document space usage
  Scope defines “allies” vs partners

Q3: Single most important thing to address next 5 years

*How budgets are allocated
* Outreach to user base; outposts/embedded
*Consumer model of education: “proving value”

• can we measure what we do? Should we have to?
• Shameless steal: how do fields prove worth?
• fail spectacularly

*Dealing with internal/external competing interests for space