Table 3

Describe the ideal academic library in 2020? What defines it as the ideal?
It’s going to be different. It’s not going to have computers. But we’ll have devices. Brick and mortar is important but will be less essential. So services will be key. Everything is online and free. But then you have overload. The impact of the librarian might seem invisible. Discoverability seems like it is built into systems. What are people doing in the space then? Collaborating. In person and virtual. Reading, thinking, napping. Printed books won’t disappear as quickly as people think. Print on demand for ebooks? So what are we doing in 2020? Sustaining digital resources. Helping teachers be better teachers. Helping people make sense of information. Education is going to change a lot in the next couple decades. We’re going to have a completely different understanding of “learning.” Students are going more and more into using devices, and library can’t be the only building providing learning space. We still have a print collection to maintain. Emphasis on unique materials. Unique materials are being created by library users and we need to support that as well. Providing collaborative spaces.
Providing space for changing needs – but risk in emphasizing spaces
supporting the evolving learning environment
What are the challenges PSU Libraries face in achieving this ideal?
Huge challenge to our professional identity. Transition in staff, combined with state of current LIS education. Will the impact of the librarian be visible to future library patrons? Strengthen our ties to library education, to building curriculum. Financial realities of academia.
Need to work hard to communicate with our constituents, like faculty, in order to get buy-in.
The campus becomes less of a place as online education grows. But there are different groups and we need to articulate the different benefits we provide to different groups — undergrads want space.
It’s hard for academia to be agile — academia is conservative. how does the university as well as libraries keep up with evolving needs of students and faculty? can we evolve fast enough? issue of agility. is five year gap between strategic planning too slow?
we’ll continue to have the challenge of getting people to know what we have and what we do? how do you promote your services?
HR challenges — transition of the workforce. building depth — how do you build depth deliberately, rather than just letting it happen? Balance between being future oriented and bringing the historical functions along with us? Evolving roles between faculty and staff — some staff are now doing things that look like faculty work?
More and more libraries are going to have to face the reality that tenure is on the rocks.
Population demographics are changing — how do maintain and increase diversity?
Modern workforce is increasingly mobile — not wanting to work in one place forever. gets back to transition in workforce and tenure related
What is the Single most important thing we need to address in the next five years?
Dawn: providing services in a totally digital world — how do we define our role in the digital world
Lori: better integration of library systems, streamline to make it work better for us and our users.
Chris: agree on our most important functions
Tom: holding on to the core elements and functions of what we do as we navigate the digital realm. don’t lose sight of our core missions.
Karen: as good as we are at customer service, think we’re going to have to reinvent it to meet the needs of students and keep ourselves relevant. possibly requires more services, possibly requires different services.
Claudia: simplification of access to resources, which is not something we always have control over.
Nancy: Better communication throughout the whole organization. We are doing a lot and not sharing
Ben: strategically managing the acceleration to a digital collection

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