Goal
Identify a career she would enjoy.
Bio
Jenna grew up in State College and is a student at University Park. She is taking a few courses online and trying to figure out what she wants to do with her life.
She lives off campus in an apartment with some other students, and she spends her free time attending football games, working at the Creamery, and volunteering at PAWS.
Jenna finds comfort in spending time with animals. This interest has motivated her to start an animal advocacy blog that she posts to a few times a week.
Frustrations
- Videos that are longer than five minutes
- Text displayed as an image without alternative text
- Web pages that are a “wall of text” without a clear heading structure
- Cluttered web pages
- Inconsistent navigation from course to course
Works Best When
- Content is chunked with a logical heading structure
- She can hear the text read aloud
- Paragraphs of text are kept short and content is left aligned
- Transcripts are included with videos so she can follow along the text and highlight passages with Kurzweil
- Lessons and courses have a clear outline where critical information (assignment instructions and exam dates, for example) is easy to find
- She is given a choice of writing topics so she can write about things that are interesting and relevant to her
Created by Penn State World Campus, 2017
This work is licensed under a Creative Commons Attribution 4.0 International License. Photograph is a stock image and not subject to the CC license.