Technical Support

There are various way to get technical support and help for geospatial tools and technologies.  There are 6 Esri Technical Representatives spread across campus.  They provide tier 1 support to users and can assist students, faculty, and staff with creating an Esri helpdesk ticket for more complicated issues.

 

ARCGIS ONLINE MIGRATION

If you need to move data, maps, applicaiton or information from one ArcGIS Online organization to another, click on this link for more details.

ESRI TECHNICAL REPRESENATIVES

Ms. Beth King. College of EMS – bethking@psu

Mr. John Richendrfer. OPP –  jrd20@psu

Mr. David Walrath. Applied Research Lab (ARL) – dcw8@arl.psu

Mr. Jim Detwiler. College of EMS –  jed124@psu

Ms. Tara LaLonde.  University Libraries – tll38@psu

Mr. Dan Meehan. College of Arts & Architecture – dtm124@psu

 

ON-CAMPUS SUPPORT AND CONSULTATION

The Penn State University Libraries, Donald W. Hamer Center for Maps and Geospatial Information,  has resources, individualized consultation services, and events to assist you to further your geospatial activities and projects.

FAQs