Category Archives: Professional Development

SupportWorld Live 2020!

Based on the work I have done for HDI Steel City and connections I have made within the IT Support Industry, I was honored to be asked to be part of a planning committee to help choose the speaker sessions for SupportWorld Live 2020. It’s the conference that was previously known as HDI Conference & Expo, an annual conference for support professionals that bounces between East & West coasts from year to year.

I will be heading to Las Vegas for this year’s inaugural SupportWorld Live conference. More information about the conference can be found on the conference website. I’ve been to several HDI Conference & Expo events over the years and they have easily been some of the best conferences I have ever attended. I am sure SupportWorld Live will also live up to its potential!