Students: Jake Kalinowski, Greg Harrington
Advisor: Marilee Mulvey
Abstract: Phishing is a constant threat to the workplace worldwide. Training measures need to be implemented to flatten the curve of successful phishing attacks. Toyota of Stroudsburg, a car dealership in Northeastern Pennsylvania, was purchased by Toyota of Scranton in the summer of 2023. There were no cybersecurity measures in place under the previous ownership. The new management at Toyota of Stroudsburg decided to implement the KnowBe4 training program in late December 2023. Through this program, employees of the dealership are sent simulated phishing tests weekly to strengthen their cyber hygiene skills. These simulated phishing tests are emails from various senders such as financial institutions, online shopping, social media, human relations, world news, and the automobile industry. The KnowBe4 training program trains users by making them more aware of phishing based on failed tests. Throughout the past 2 ½ months, data has proven that this is an effective training measure, due to the decreasing rate of phishing offenders since the implementation of the program.