Announcements

How to use Select All in Starfish

The Select All checkbox at the top of the My Students, Tracking, and Intake lists in Starfish will now select all of the students or items instead of just those displayed on the page. This should make it easier to perform bulk actions on larger groups of students. Instructions on how to use the new Select All functionality can be found on the Public Knowledge Base.

Direct links are now available in Starfish

Direct links allow students and staff to click on a link and be taken directly to that page within Starfish. Standard links will only work if a user is already logged in to Web Access before clicking on the link. Direct links will take users to the linked page even after logging in with Web Access and Two-Factor Authentication.

Staff users can link to Service Profiles, Service Appointments, Individual Profiles, and Individual Appointments with which you are personally connected.

Learn more about using direct links in Starfish.

Step-by-step instructions are available for converting in-person meetings scheduled in Starfish to online meetings

Online meetings might not only come in handy as we make contingency plans around Covid-19 but also during normal operations as an alternative to phone appointments.

The end-to-end guide provides instructions for creating a Zoom room, adding it as a location in Starfish, changing previously scheduled appointments to the Zoom location, and hosting a Zoom meeting. These instructions include steps to ensure that students can’t intrude into an in-progress meeting.