Comment – Comments are any additional notes a provider enters in a comment box anywhere in Starfish. Comments are linked to a meeting, tracking item, or stand-alone note. All comments are recorded in the Notes tab of the student folder. Comments added to tracking items and appointments are included in the email message to the student. Other comments may be sent to the student if the note writer chooses.
Clear Flag – Clearing a flag indicates that an academic concern has been addressed with the student. Instructors and advisers can clear flags. When a flag is cleared by someone other than the raiser, users should also Close the Loop.
Close the Loop – A Close the Loop comment can be added at the time a flag is cleared to notify the flag raiser of the reasons the flag has been cleared. This comment is recorded in notes and is sent to the flag raiser.
Connection – Connections identify the relationships a user has with a student. Users can choose which connection they use when viewing students by using the Connection drop-down menu on the My Students and Tracking tabs.
Flag – Flags are designed to alert students to an area of concern. Students receive an email message that include any comments added by the raiser. Some flags also generate an email to the student’s assigned adviser. Comments are associated with the flag and are recorded in the Notes tab of the student folder
Kudo – Kudos are positive alerts sent to students. Students receive an email message that include any comments added by the raiser. Some kudos also generate an email to the student’s assigned adviser. Comments are associated with the kudo and are recorded in the Notes tab of the student folder.
Manage – A privilege associated with tracking items that allows a user to add comments and mark a tracking item as resolved.
Note – Any comment typed into a text box is stored as a Note in Starfish, and is visible on the Notes tab of a student’s folder.
Profile – The Profile page includes information about each user that can be seen in the Starfish system. Basic information is imported nightly from LionPATH, and can be supplemented by the user. Users may add their own profile picture and set up email notification preferences. If no preferences are set, all Starfish emails will be sent to the user’s Penn State email address.
Progress Survey – A progress survey is Starfish’s term for progress reporting. Progress surveys include a class roster and two to three tracking items that can be raised by the instructor to flag a need for change or to reinforce positive engagement. Two progress surveys will be launched each semester, one in week three and one in week seven.
Provider – The faculty/staff person who provides a meeting with a student.
Raiser – The faculty/staff person who initiates a tracking item for a student.
Referral – Referrals point students to a particular office where they need to take some action. Referrals can include a due date. Students receive an email message that include any comments added by the raiser. Some referrals also generate an email to the student’s assigned adviser. Comments are associated with the referral and are recorded in the Notes tab of the student folder.
Student Folder – The student folder contains an overview of student information imported nightly from LionPATH, their course schedule, tracking items, meeting history, and notes. Viewing permissions of these elements varies by role.
Tracking Items – Tracking items are the generic name for Flags, Kudos, and Referrals in Starfish. All tracking items are recorded in the student’s folder and generate an email to the student and the student’s assigned adviser.
View – A privilege associated with tracking items that allows a user to view the tracking item and all associated comments.