After reviewing the communication article “10 communication secrets” this article expanded my horizons on how to enable engaging dialogue. The tips touched on methods of attracting an audience by communicating at a personal level in single context that reaches individuals rather than groups. In addition, appealing to objective views that communicate analytics, stories and facts to enable clear concise data that can be trusted. The gain frame from this article is “meeting the needs and the expectations of those you’re communicating with”.
Points of communication:
1. Speak not with a forked tongue
2. Get personal
3. Get specific
4. Focus on the leave-behinds not the take-aways
5. Have an open mind
6. Shut-up and listen
7. Replace ego with empathy
8. Read between the lines
9. When you speak, know what you’re talking about
10. Speak to groups as individuals
11. Bonus – Be prepared to change the message if needed