Category Archives: Planned Maintenance

UCS Upgrade – Sat July 20 4:30am-7:30am

UCS Upgrade – Tutorial

http://its.psu.edu/training/resources/UCS-Whats-New/

New Search Filters
Help button moved
Get Mail button moved
New Actions button
Read/Unread toggle and setting
Tagging an email changes the email to the color of the tag
Composing email message changes
Calendar changes
Tagging an appointment changes the color of the appointment in the calendar
Can designate a delegate (send mail as you or on behalf of you)
Training and Help Resources 

Saturday, July 20, 2013, between 4:30-7:30 a.m., UCS will be upgraded from ZCS 7.2.3 to ZCS 8.0.4. It is important to note that during this upgrade, those on UCS will not be able to send or receive e-mail or calendar appointments during the software upgrade. No messages will be lost during the upgrade. When complete, all queued messages will be processed. 


EMS Web Server security updates – Wed 5/22/2013 12pm-12:30pm

The EMS Enterprise Events Management web pages will be down tomorrow to apply security updates.

reservations.psu.edu virtualems and emswebclient will be unavailable from 12pm-12:30pm.

The desktop client will remain operational.

Thank You,
Student Affairs Information Technology
814-865-7210
help@sa.psu.edu

EMS Events Management System Updates Completed 5/17/2013 7am

The EMS production servers have been updated.

Client rollouts will begin after 7am.
If you have any Desktop Client issues, please contact your Unit IT Staff.
For all other problems please contact the Student Affairs Information Technology Service Desk.
help@sa.psu.edu
Thank You and have a super Friday!
Cheri

EMS Events Management Updates – Friday May 17, 2013

On Friday, 5/17/2013 between 5am-7am, the EMS-Enterprise Events Management Systems will be updated.

https://reservations.psu.edu will be down momentarily during this time period.

The staff in Student Affairs (HUB, RL, PRCC, CERA, UHS), Arts & Architecture, and the Libraries who have the client installed on their machines will need to have the client updated before using EMS. The desktop client rollouts will start after 7am on Friday. Please contact your appropriate departmental IT staff if your desktop client has not been updated by 8:30am on Friday, 5/17/2013.

If you try to use the previous version of the desktop client you will most likely receive an error notifying you that an update is available. If you don’t receive an error when you open EMS, please check the versions before proceeding:
Help – About EMS Enterprise
    EMS Enterprise Version 7.0
    Server Version: 43
    Application Version: 43.0.196.0
    Patch Number: 2013.05.08.0

If you experience any problems, please report them to:
Student Affairs Information Technology
Service Desk
814-865-7210
help@sa.psu.edu

Thank You!

Update on SAIT Maintenance Window – March 2, 2013

Staff have finished moving the physical hardware to the Colocation Center and continue to migrate the File Server data.  All other data has been migrated.

As of 7:00pm, all services except File Services are available.  Services affected by the File Server outage include any service dependent on File Services: CAPS Titanium and SLS Intake Form.
Staff will continue to monitor the file server copying progress through the evening and we will update this alert as necessary. 
If you have any questions, email at help@sa.psu.edu and phone calls at 814.865.7210 will be answered.
Thank you.

SAIT Maintenance Window – March 2, 2013

In efforts to increase the reliability and recoverability of our services for Student Affairs, SAIT is planning a maintenance window on March 2, 2013 beginning at 7:00 am.  We are expecting to have all items on this project list completed by approximately 7:00 pm on the same day.  Throughout the day there will be intermittent interruptions of the following services:

 

       Printing (to IKON, etc.)

       File services ((H)ome, (U)nit, Division (S)hared, etc.

       Web Access

 

UCS based email services will NOT be impacted.

 

As you can see by the length of time required to make these modifications, we cannot use our normal maintenance window (Monday thru Friday between the hours of 4:00 am and 7:00 am).  Additionally, making changes incrementally over several days is not an option because of the dependencies of each change to the others that must be made.

 

During the planned outage, we will share strategic information on our blog at: http://studentaffairsblogs.psu.edu/technology/

 

As always, if you have questions or concerns relating to this plan, please contact our Service Desk.

Thank You.