Tag Archives: ems

EMS Events Management System Updates Completed 5/17/2013 7am

The EMS production servers have been updated.

Client rollouts will begin after 7am.
If you have any Desktop Client issues, please contact your Unit IT Staff.
For all other problems please contact the Student Affairs Information Technology Service Desk.
help@sa.psu.edu
Thank You and have a super Friday!
Cheri

EMS Events Management Updates – Friday May 17, 2013

On Friday, 5/17/2013 between 5am-7am, the EMS-Enterprise Events Management Systems will be updated.

https://reservations.psu.edu will be down momentarily during this time period.

The staff in Student Affairs (HUB, RL, PRCC, CERA, UHS), Arts & Architecture, and the Libraries who have the client installed on their machines will need to have the client updated before using EMS. The desktop client rollouts will start after 7am on Friday. Please contact your appropriate departmental IT staff if your desktop client has not been updated by 8:30am on Friday, 5/17/2013.

If you try to use the previous version of the desktop client you will most likely receive an error notifying you that an update is available. If you don’t receive an error when you open EMS, please check the versions before proceeding:
Help – About EMS Enterprise
    EMS Enterprise Version 7.0
    Server Version: 43
    Application Version: 43.0.196.0
    Patch Number: 2013.05.08.0

If you experience any problems, please report them to:
Student Affairs Information Technology
Service Desk
814-865-7210
help@sa.psu.edu

Thank You!

Events Management Web Server Emergency Maintenance

There are some problems with the EMS Web Server: reservations.psu.edu

We must take it down from 11:30am-12pm today for emergency maintenance.
Please plan accordingly and sorry for the inconvenience.
A notice will be posted here when maintenance is completed.

Thank You,
Student Affairs Information Technology
Service Desk
help@sa.psu.edu
814-865-7210

EMS-Enterprise Events Management Update Scheduled

On Monday, 11/19/2012 between 7am-8am, the EMS-Enterprise Events Management Systems will be updated.

https://reservations.psu.edu will be down momentarily during this time period.

The staff in Student Affairs (HUB, RL, PRCC, CERA, UHS), Arts & Architecture, and the Libraries who have the client installed on their machines will need to have the client updated before using EMS. The desktop client rollouts will start after 8am on Monday. Please contact your appropriate departmental IT staff if your desktop client has not been updated by 9:30am on Monday, 11/19/2012.

If you try to use the previous version of the desktop client you will most likely receive an error notifying you that an update is available. If you don’t receive an error when you open EMS, please check the versions before proceeding:
Help – About EMS Enterprise
    EMS Enterprise Version 7.0
    Server Version: 43
    Application Version: 43.0.174.0
    Patch Number: 2012.11.01.0

If you experience any problems, please report them to:
Student Affairs Information Technology
Service Desk
814-865-7210
help@sa.psu.edu

Thank You!

EMS (Reservation System) upgrade completed

The EMS (Reservation System) upgrade to version 7 completed successfully.
The automatic rollout of the new client version to each EMS user machine started by 4pm and will continue through the weekend.
If you do not have the new version by 9am on Monday, Aug 13, 2012, please call or send a message to the Service Desk.

Thank You.

Student Affairs Information Technology
Service Desk
help@sa.psu.edu
814-865-7210

EMS (Events Management System) Update – April 22

The EMS (Events Management System) update has completed.

The client updates – for those of you who have the EMS client installed on your machine – will be completed throughout the day. You’ll be able to tell by clicking on your shortcut and looking at the dates under the General tab. If you do not have an updated client, you’ll receive a message when you open EMS Client.
“New Client software is available. You are not running on the latest client version. Contact your EMS Administrator for instructions to upgrade your EMS client software.”
If you are still receiving this message after 9am on Monday, April 23, 2012, please contact the Student Affairs Information Technology Service Desk.

If you notice any problems when using the latest version of the client or while using https://reservations.psu.edu, please contact the Student Affairs Information Technology Service Desk.

Thank You,
Cheri Graham

Student Affairs Information Technology Service Desk
814-865-7210
help@sa.psu.edu

EMS Enterprise 6.0 upgrades

The EMS database and VirtualEMS site (https://reservations.psu.edu ) have been updated to the latest version of 6.0.

 

If you are an EMS Enterprise client user, you may receive the message about a new version of the client (the one you use from your desktop/laptop) being available.

You’ll receive this until your machine has been updated.

Here is the schedule:

Student Affairs is going to roll this out over the weekend (started Friday around 4:45pm)

University Libraries is going to roll this out on Tuesday.

A&A is going to roll this out whenever Scott Lindsay pushes the button.

Housing and Food Services will roll this out per Sean Curling’s schedule.

 

If you experience any other problems, please contact:

Student Affairs Information Technology

help@sa.psu.edu

814-865-7210

Thank You!

Cheri Graham