From your own experience, describe on occasion when you filled out a questionnaire or survey. Did you feel that questionnaire/survey asked meaningful questions or asked for meaningful opinions?
Every 2 years, our organization launches a global engagement survey. The survey consists of 43 questions that are asked based upon 12 different categories including:
- Communication
- Supervisor
- Recognition
- Engagement
- Diversity and Inclusion
- Enablement
- Energy
- Line of Sight
- Retention
- Commitment
- Performance and Development
- Compensation and Benefits
I think that the questions that are asked on the survey are very meaningful because they directly relate the things that directly contribute to overall engagement and retention of associates.
This survey has been implemented for the past 10+ years, and the questions haven’t changed significantly. I think that this is important for associates to understand, because it demonstrates that the organization is interested in the consistency of feedback. For this reason, I think that the survey is one of the most meaningful questionnaires that our organization launches.
Regardless of the questions that are asked on the survey I (and most associates) think that it’s more important for the organization to demonstrate that they are acting on the feedback from the survey. There is a lot of effort put into boosting the participation rates of the associates, and typically, we have a 70% response rate. If the associates are taking the time to provide their feedback, it’s critical for the organization to make efforts around communicating the results and taking action on the feedback. If our organization doesn’t do this timely, it could be perceived that they don’t care about the feedback and it’s just another “HR initiative”.