Monthly Archives: January 2020

Professional Ethics and OD- WFED 595A- Lesson 2

As I have gone through the courses in the OD&C curriculum, each of them had a focus on ethics within the field.  One of the biggest points that I have taken away is around the personal conflict that an OD practitioner would have around their own biases and whether those may be present within the work.  When an OD practitioner engages with a client and understands their needs, I would imagine that they might naturally begin to solutionize, would be based upon their previous experiences with related work.  In order to provide the best service to their client, they should go through the full OD process without incorporating those biases.  In the event that they would be unaware of this, it could lead to a compromised process or misrepresentation of work.

I think about this within my own role in Organizational Effectiveness.  There are certain practices that I like to propose when working on a project, based on my own comfort level and knowledge of what ‘works’.  An unintentional abuse of this, would look like me proposing a solution without fulling knowing if that was the best solution to propose.  It would be pushing my own agenda upon the client.

To avoid this, I think that it’s important for the practitioner to gain clarity around the goals of the project and understanding exactly what the client is trying to ‘solve’.  Then, engaging the client throughout the process is important in order to keep themselves ‘in check’ to make sure that they are comfortable with the process and the actions that are proposed along the way.

WFED 595A Karyn’s Introduction

Hi everyone!  My name is Karyn Troxell, and this is my last semester in the OD&C program- woohoo!!!  I’d be lying if I didn’t say I was a bit nervous because I just recently decided to double-down and take 2 courses this semester to graduate.  Okay, so this may not sound like a big deal, but my family and friends would tell you that I have a tendency to bit off more than I can chew 🙂

I work at Penske Transportation Solutions, out of the headquarters in Reading, PA.  I’m the Director of Corporate HR and Organizational Effectiveness and I’ve been with the company for 17 years.  I love what I do, and I enjoy being able to apply the learnings from this program to my work.  I have an endless amount of projects that I think could be used for this course, so I’m really excited to apply the OD lens, in action, to one of them.

Personally- I was born and raised in Berks County, PA.  My husband, Jeremy, and I have 2 children, Ella (12) and Jeremy, Jr. (8).  As if they don’t keep us busy enough, I am involved in a few groups outside of work, like our County Workforce Development Board and the Berks County Employment for Individuals with Disabilities committee.  I love the beach, traveling, and watching my kid’s sports events.

Best of luck to all of you this semester!

Karyn