Contact Us

Announcements

To ensure that you receive any announcements we publish, please:

  • Join our email list by sending an empty email to: L-UBSI-COMMVAULT-subscribe-request@lists.psu.edu
  • Join our UBSi – Commvault Teams channel

Requests

If you have a question or request, or need help configuring your tenant and clients, please submit a request using our request form:

https://pennstate.service-now.com/sp?id=sc_cat_item&sys_id=50cc9df81be1b550bd31ed74bd4bcb9b

Incidents

If you believe there is a serious issue with the UBSi service, please report it using our Incident form:

https://pennstate.service-now.com/sp?id=sc_cat_item&sys_id=54cdf4a40feda600fe13f08ce1050ec7&sysparm_service_offering=3c54032ddb654510ec2c93b5b99619fb

Alternatively, sending email to backup@psu.edu will automatically open a ticket with us.

Other Discussions

Teams

UBSi – Commvault

Slack

You can find us in the #storage-discuss channel of the isle-of-skye workspace.

Other Information

You can see additional information about the UBSi service, including the current price, on our Service Offering page:

https://pennstate.service-now.com/sp?id=it_service_offering_request_forms&offering_id=3c54032ddb654510ec2c93b5b99619fb