Onboarding

Welcome to the University Backup Services for Infrastructure (UBSi-Commvault) service! Let’s get started.  These instructions will help you login, create your first Tenant, and start managing your backups.

Logging in for the first time

  1. First, navigate to our web interface (also called the Commvault Command Center): https://ubsi.blue.psu.edu
  2. Log in to automatically provision your account. Log in using your normal Penn State Account credentials. Enter your userid by itself, WITHOUT any domain prefix (PSU\) or suffix (@psu.edu). Press Tab (or click “Continue”). For this first login only, a Password box should appear. Enter your password and press Enter (or click “Login”).
  3. Optionally: Now that your account has been provisioned, all future logins will use Single Sign-On. If you’d like, you can log out and back in to test this. In the upper right of the screen, click on your name. In the menu that appears, click “Logout”. Once logged out, click the link to log back in. Enter your userid followed by “@psu.edu” (abc123@psu.edu). Press Tab (or click “Continue”). You will be redirected to Penn State Single Sign-On, and then redirected back to the UBSi interface.

Creating a Tenant

  1. Look at the menu items on the left-hand side of the screen.  If you see icons without labels, click on the menu icon (three red lines, sometimes called a “burger menu”) in the extreme top left corner.  This should expand the menu so that you can read the labels for each section.
  2. Click on the “Workflows” item near the bottom of the left-hand menu.
  3. Click on the name of the “Create a New Tenant” workflow to start the wizard.
  4. Follow the steps in the wizard to create a tenant for one of your UMGs.  If you already have a UMG for VMHosting, we recommend using that one.  If not, you can create a UMG here:
    https://accounts.psu.edu/manage/umg
  5. Optionally run the workflow again to create tenants for additional UMGs as needed.
  6. Once you are done creating tenants, you will need to log out and back in before they will appear in the Commvault interface.  In the upper right of the screen, click on your name. In the menu that appears, click “Logout”. Log back in (remember to enter your userid followed by “@psu.edu”.

Start using your Tenant

  1. Now that you have access to at least one tenant, you will be prompted to select a company (tenant) each time you log in.  If you prefer, you can set a default company to use for all future logins.
  2. After your first login to the new tenant, you will be taken to the Manage -> Company page.  You can view and change some of the details of your tenant here.  Take a note of the authcode on this page, which will be used when you install the client software on your systems.
  3. You can click on the tenant name in the upper right to switch to a different tenant, if you have more than one.
  4. You can now navigate to Protect -> Virtualization to view and manage backups for any VMHosting VMs that are part of this tenant.
  5. You can navigate to Web console -> Download center to find client software installation packages.  Installing the default “File Server” client within a VM will allow you to extract and restore individual files and folders from the nightly VMHosting backups.  It will also allow you to configure custom backups for specific files or folders that might need a different retention plan.  You can manage these “File Server” clients by navigating to Protect -> File Servers.
  6. You should consider configuring alerts for your tenant.  Navigate to Monitoring -> Alerts and click the “Alert definitions” tab.  You can add yourself to the preconfigured alerts or create new ones.