Data jacks vs. voice jacks

Standard

ISSUE: Most rooms are equipped with wall-mounted jacks for both data (network) and voice.  Which is which?

RESOLUTION: Data jacks are white; voice jacks are black.

NOTES: Both data and voice jacks should always be labeled with the port number they go to.

SMART Sympodium projection cut off

Standard

ISSUE: when using a classroom equipped with a SMART Sympodium display, the image on the projector and/or display itself will sometimes appear cutoff, or may be “off the screen” to one side.

RESOLUTION: power cycle the Sympodium display using the power button on the front, top right corner.  Leave the projector on while you do this, and when the display powers up, the image should display properly in both locations.