Patrick Ouellette
Senior Editor, 2020-2021
The “gig economy” refers to workers making money completing tasks for companies as independent contractors, rather than being employees working on projects. [1] The rise of companies like Uber and Doordash have led to the explosion of independent contractors. These contractors can either be looking to supplement main sources of income by picking up extra money on the side, or work as an independent contractor to pay for life expenses.
Independent contractors are not subject to the same employment laws as full-time employees. In an effort to keep litigation costs down, companies have frequently required their workers to sign agreements to arbitrate any claims. Arbitration is frequently considered a cheaper alternative to litigating in court. Companies use their bargaining power to ensure that arbitration agreements are controlling in disputes prior to hiring a worker. While this practice has frequently worked in the favor of the bigger party – the company that is hiring the worker – a recent case, Boyd v. Doordash, Inc., threatens to turn a company’s best defense against costly legal fees into a company’s biggest weakness. [2]
In Boyd v. Doordash, Inc., the plaintiffs are a group of workers for Doordash that claim the company incorrectly classified the group as independent contractors, as opposed to employees. [3] Instead of attempting to file a class action, a legal maneuver that would be rejected under the arbitration agreement’s class action waiver, 5,010 of the workers moved to arbitrate the decision. [4] Doordash, saddled with the agreement to arbitrate, balked at the idea. [5] As per the arbitration agreement, the larger party to the contract would be responsible for the larger portion of the filing and administrative costs. [6] Doordash would be required to pay about $1900 per worker that brought the claim. [7] As a result, prior to the costs of even arbitrating the claims, Doordash would be required to pay between $12 and 20 million dollars in filing and administrative costs. [8]
Doordash attempted to circumvent the arbitration requirement, requesting that the plaintiffs instead litigate as a class. [9] A California judge struck down the request, noting the irony that Doordash forced its employees into the arbitration agreement, but then asked for reprieve following the workers attempting to exercise that right. [10] Doordash will likely appeal, but the decision leaves open the uncertainty of the arbitration clause in the gig economy.
Gig economies accounts for an increased number of workers in America’s economy, with more workers opting for the increased flexibility that gig jobs allow. [11] With an increasing number of courts ruling that gig workers are actually employees, it is not surprising that litigation over employment classification is becoming a hotly contested issue. Doordash’s loss in court could be the first of large companies relying on their currently classified independent contractors experiencing the pains of mass arbitration. With companies like AirBnB, one of the larger workers in the gig economy, attempting to IPO this year, the threat of looming legal costs associated with mass arbitration could be a major detriment to stock price on the open market. [12]
Ultimately, the judge’s decision to force arbitration upholds the spirit of the arbitration agreement, much to the detriment of the company responsible for including the provision. While the FAA has traditionally been used to hold the smaller party to an agreement, this case may represent a turning point in arbitration proceedings in general. When arbitration becomes less cost effective for the party writing the contract, it would be unsurprising for the bigger party to move away from including arbitration agreements.
[1] Jim Chappelow, www.investopedia.com, Gig Economy https://www.investopedia.com/terms/g/gig-economy.asp (last visited, Sept. 4 2020)
[2] Boyd v. Doordash, Inc. No. C 19-07545 WHA (N.D. CA 2020)
[3] Id.
[4] Id.
[5] Id.
[6] Michael Hiltzik, www. latimes.com DoorDash Thought It Was Smart to force workers to arbitrate but now faces millions in fees, https://www.latimes.com/business/story/2020-02-11/doordash-arbitration-blunder, (last visited Sept. 4 2020)
[7] Id.
[8] Id.
[9] Boyd v. Doordash, Inc. No. C 19-07545 WHA (N.D. CA 2020)
[10] Id.
[11] Greg Iacurci, www.cnbc.com, The Gig Economy Has Ballooned by 6 Million People Since 2010. Financial worries may follow, https://www.cnbc.com/2020/02/04/gig-economy-grows-15percent-over-past-decade-adp-report.html (last visited Sept. 4 2020)
[12] Shalini Nagarajan, www.businessinsider.com, Bill Ackman says Airbnb’s first choice is to choose the IPO route after the home-rental platform declined a $5 billion cash injection from his ‘blank-check’ company, https://markets.businessinsider.com/news/stocks/investor-bill-ackman-airbnb-prefers-choose-the-ipo-route-2020-9-1029563085#