e-Builder Support Request (EBSR)

This process is used for e-Builder support from PSU’s e-Builder administration team. Anyone using e-Builder on the PSU account can request support. The process should be initiated on the project where the user is experiencing issues or has questions.

USER MANUAL:  e-Builder Support Request

TIPS & TRICKS:  Click here to view all tips and tricks for this process.

FILE NAMING MANUAL:  Click here to see how to name files appropriately for this process.

TRAINING VIDEOS:

1.  Overview 1:54
2.  Step 01 Start 7:16
3.  Step 02 Initiator Revise 3:48

*Click on the video to play.  Click the forward button to advance to the next video or view each video separately by clicking on the step name.

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