Greetings, fellow OLEAD 410 bloggers! My name is Jesse Knoedler. I’m originally from the State College, Pennsylvania area but recently relocated to the Asheville, North Carolina area. I’m a senior through World Campus completing my LSER BS. I’m currently a regional quality manager for a pharmaceutical company covering the North Carolina, Georgia and Florida area.
In a longer term, I hope to complete my degree and transition into a role that is less travel intensive. This could be something in project management or even headquarters leadership (although that would necessitate a relocation to Chicago and I’m not so ready to give up North Carolina weather).
Before my current role I was the quality manager at a single site. I was responsible for leading the corrective and preventive actions (CAPA) as well as continuous improvement for approximately 50 employees. Currently I have 5 quality managers directly reporting to me. I’m actually finding it more challenging to have these 5 employees versus the 50 I was used to. I’m finding that there is a higher level of dedication and expectation of development when working with salaried professionals than hourly line staff.
I would have to say that I always fall back on a Vince Lombardi quote when given the option:
“Perfection is not attainable, but if we chase perfection we can catch excellence.”
The nature of my work does make perfection impossible. There are far too many human, environmental and mechanical factors for perfection to be a realistic goal. But if perfection is made the goal anyway, some amazing results are possible even falling short of such an impossible plan.
Hi Patrice,
This is a true first for me as well. Typically I’ve always been more used to a staff that is at least half “at potential” and in no need or desire of one on one development.
It is great to have you in the class Jesse. I look forward to working with you.
–Brian
Hi Jesse,
I’m quite the opposite when dealing with the number of people who I am directly responsible for with regards to development, at least in my line of work. In a contact center we must ensure that there is sufficient staffing to handle the high volume of incoming calls that we receive and it is quite difficult to have a great amount of time to develop the entire staff individually. That is something that I have not yet been able to put a handle on so right now, it is definitely easier for me to develop a few rather than the entire staff population.
Thanks for sharing!
Patrice