Diversity…such a broad topic, there could easily be a semester course on the subject. Differences within a group, more specifically surface-level diversity. One would think surface-level diversity would be an easy topic for me for two reasons, female and a person of color, however it is not. These are things I can’t change about myself and which actually have very little to do with how I think and act. (PSU 2017)
This reminds me of a weeklong leadership course I attended that all new leaders must attend at the company I work. You’re at a hotel for a week, assigned a group and all actives are planned from breakfast until about 9:00PM. These activities are focused on various aspects of leadership, role playing things like that so that the company can clearly communicate what their expectation is of their leaders in various situations. One afternoon the topic of diversity was discussed, more specifically how the company viewed diversity. On the surface, myself and a gentleman from India seemed to be the only diverse individuals within our group. As such, our group looked to us to provide those “outside eyes” on the discussion, yet we’re puzzled when our views were not necessarily different from theirs. I suspect the group expected me to have “Black” views and him to have “Indian” views. I was not necessarily offended by the obvious stereotyping, but the guy from India was very upset. Because we all had similar backgrounds, we were closer in our thinking that what you may have thought by just looking at the surface. The facilitators tried to relate the deep-level diversity as being a core company value, however looking back it was not articulated well. If I had this course prior to being in that group I would have had the insight to explain different levels of diversity and how one may affect the other.
The facilitators may have unintentionally missed the mark on diversity during this particular training session, as those areas that define a well-rounded diversity training program: cross-cultural communication, cultural self-awareness, culturally appropriate conflict resolution, developing cross-cultural skills were lacking. Morgan, Abramson, and Moran (2014)
References:
Morgan, R. T., Abramson, N. R., and Moran, S. V. (2014). Managing Cultural Differences (p. 190) Routledge
Harris, Ken, Surface Level vs. Deep Level Diversity, Retrieved from: https://www.youtube.com/watch?v=4QsF8_IwmXs