INFORMS Chapter of Penn State will be having their Welcome Meeting for new and current members on Wednesday, January 25, 2017, at 5:30 pm in 103 Leonhard. You can learn more about the opportunities that you can get by becoming an INFORMS member. If you are interested in becoming a member, please contact our treasurer Chen Kan at rcjk5654@psu.eduu to arrange payment or bring your payment to the meeting. Dues are $20/year or $10/semester. Please visit https://sites.psu.edu/informspsu/membership/ for more details.

---

---

Moreover, Yuhang Zhou (http://personal.psu.edu/yxz197/), an excellent and very productive Ph.D. candidate who works with Dr.Gordon Pang, will present his research on modern service systems. He will also provide you with the insights on how to manage your time to be a successful graduate student.

The abstract of his talk is shown as follow:

Modern service systems, such as call centers and health care systems, are typical of large scale and have time-varying customer arrival rates and service time requirements. For example, large call centers employ thousands of agents to answer calls from customers. A better understanding of such service systems will help to improve system efficiency, to optimize system managements and to reduce costs. The asymptotic methods in the heavy-traffic regime have been proved very useful to obtain mathematically-tractable approximations for such systems.

In this talk, I will first introduce some basic queueing models. Next, I talk about recent advances in modeling and analyzing modern service systems. In particular, the idea of asymptotic methods in heavy-traffic regime will be discussed.

Pizzas and beverages will be sponsored by INFORMS Chapter and please RSVP below.[gravityform id=”40″ title=”true” description=”true”]