Special Cases: Launching a Web Project When Everyone Has Baggage

Presented at HighEdWeb 2019, Milwaukee, WI (View Slides)

In higher education, we’re surrounded by experts with highly specialized knowledge. It only makes sense then, that we’re handling so many “special cases”: special features, special user interfaces, special content types, special websites. And just like an overbooked flight, nobody wants to be the person to give up their baggage to get a project off the ground. Let’s talk about why we have special cases, what problems special cases can cause, and what we can do about them.

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