Author Archives: Elizabeth A Fahey

More Than One Way To Skin A Cat

I recently started a new job. I was thrilled to get out of the real estate and mortgage industry and into something I really love and feel passionate about. I’ve been in training since September to learn the ins and outs of my new company, and so I have been observing and asking many questions. Most often, I get answers that are clear and concise. When I recently asked why we process our weekly checklists by hand, the answer I received was, “Because we have always done it that way”.  As a trainee, that answer baffles me. In many industries and occupations, it is essential to understand the “why” behind a process.  Not only does it assist the new person in learning their job better, it is necessary from an efficiency standpoint. Businesses can’t afford to just keep things at status-quo if there is a more effective and less costly way of achieving the same result.

Mental set is a term in cognitive psychology that refers to problem solving strategies that people establish and then fall back on when searching for solutions.  We rely on mental sets to navigate our way through the world. For example: if you are driving down the road and hear a “thump, thump, thump”, your mental set will tell you that the noise is likely from a flat tire. To solve the problem, you refer to your strategies or mental set which includes pulling over to a safe spot on the shoulder, turning on your hazard flashers, getting out the jack, and the spare, etc.  Or, it could mean calling AAA for roadside assistance. Either way, your past experience or education created a mental set for solving a flat tire problem.

Let’s say however, that your mental set for changing a tire always included placing the jack under the bumper (like they used to do, before plastic bumpers became the standard). If you place a jack under the bumper of a car today, the bumper will crack and likely break – and you will still have a flat tire since you won’t be able to lift the car to change the tire.  With plastic bumpers, your mental set has to change. The car jack needs to be placed under the frame of the car to achieve the desired effect.

Gestalt psychologists studied learning, problem solving and perception. They felt that problem solving in particular involved how people picture the problem in their minds and how those same people would need to change their picture of the problem to come to a solution (Goldstein, 2011).  For some people, this is difficult. Change can be difficult for older people that have done things a certain way for a certain amount of time. My grandfather has only ever paid his bills by writing checks and putting them in the remittance envelopes and mailing them to the payee. Even today, he will not consider online bill pay options. His mental set is indelible in his mind and changing that mental set is not an option – believe me, my mother has tried and tried and tried.

Trying to convince people to change their mental set needs to be approached delicately in most instances. While some people welcome new ideas and approaches to problems, I believe most people are defensive of their mental sets. I certainly won’t be making massive changes at my new job right away, but if I am patient and share my new approaches slowly and deliberately, my new way might become “the way we’ve always done things” a few years from now.

Works Cited

Goldstein, E. B. (2011). Cognitive Psychology: Connecting Mind, Research, and Everyday Experience (3rd ed.). Belmont: Wadsworth, Cengage Learning.

 

Life Imitating Academia

Reader’s Digest was a popular magazine in my youth . People would write in with cute anecdotes about the military, family vacations or an embarrassing situation with a child in a store. They also had inspirational stories of people who faced incredible odds and survived. Inevitably, the inspirational story would start along the lines of, “It was a bright sunny day…” before the tragedy occurred.  I found it odd that they would use that language, but as an adult I realized what they were trying to convey.  You never know what will happen from one moment to the next. January 13, 2013 was the day when my husband’s “Reader’s Digest” story began.

Joe was working at a home improvement store. One of the electric ladders he was on malfunctioned and he fell – hitting his head and knocking him unconscious.  He received an MRI and we had a follow-up appointment with a neurologist. The neurologist gave Joe a cognitive test to determine what, if any, damage there may be to his brain.  She had him identify pictures of simple objects, testing his explicit, semantic memory. She gave him a piece of paper and asked him to draw an analog clock face and to make the hands of the clock read “10:25”. She also asked him to listen to a list of words and then asked him to recall the list after a period of time, testing recency effect. She was testing his short term and long term memory to determine if there were deficits in either, and the severity of each.

I watched from the corner as my strong, intelligent husband struggled to remember the word for “hammer” (something he has used for most of his life). I watched as he drew a clock face with missing numbers and misplaced hands. The neurologist was compassionate and caring as she described the results.  She saw that there was some damage to his brain but nothing that couldn’t be treated with therapy and practice. The scientist in me came alive. I wanted to know how the brain could be healed with therapy and what would that therapy look like?

According to Rice University, “…portions of the temporal lobe seem to play a large role in managing lexical and semantic information.” (Rice University, 2000)  (Disclaimer: I am not a physician) I believe that there was damage to Joe’s temporal lobe since semantic memories, such as completing the face of a clock, were difficult for him. Joe was assigned a cognitive therapist who gave him practice drills to improve his short term memory.  In order to improve his semantic memories, like remembering a sequence of numbers, she instructed him to assign a letter to each number to spell out a word. It was easier for him to remember one word than a digit span.  In order to remember a list of letters, say for a product code, she instructed him to rehearse the letters every few seconds in his mind so that if he was distracted by other information (interference), he could still retrieve the code he needed to remember from his short-term memory.

While there were definite improvements in Joe’s condition, he still suffers headaches and dizziness and certain semantic memories seem to have disappeared permanently. However, the other day, I asked him to help me with one of my class assignments by remembering a sequence of three letters after counting backward by threes from a specific number.  He defied the odds and scored a 100% on each trial. He smiled proudly and said, “The therapy worked!”

 

Works Cited

Rice University. (2000, June 26). Temporal Lobe. Retrieved from langbrain: http://www.ruf.rice.edu/~lngbrain/cglidden/temporal.html

 

Sheldon’s EEG

Sheldon and Amy

Pictured left to right: Jim Parsons and Mayim Bialik Photo: Michael Yarish/Warner Bros. Entertainment Inc. © 2014 WBEI. All rights reserved.

 

Whenever someone asks me for a list of my favorite movies, I always include Mel Brooks’ “Young Frankenstein”.  In one scene, Marty Feldman’s character, Igor, was sent to pick a brain, from a room full of jars with brains in them, that Dr. Frankenstein would use in his creation. I remember thinking that it was ridiculous to pick a brain much like someone would pick a car battery. I was trying to figure out how the doctor would know which part of the brain needed to connect with which part of the body to make sure everything worked correctly. If you want to see how not to reconnect a brain, rent the movie and have a chuckle. Fortunately, in today’s day and age, many brain measuring tools are available.  And while we may not be reconnecting removed brains, we have much more knowledge of how the brain works and how it processes information. The EEG (Electroencephalography) is one such tool that helps us understand brain processes.

An EEG uses electrodes that are adhered to the scalp. The electrodes measure electronic signals from neurons in the brain.  The signals are then sent to a computer that records the signals over time. The technician/doctor can read the results to determine what stimulation created certain signals and if the intensity of the stimulation affected the strength of the electronic signals (Johns Hopkins University, 2015).  Different stimulation to the environment of the patient will create different electronic reactions. Case in point: this week’s episode of “The Big Bang Theory”.

Sheldon Cooper is a character on “The Big Bang Theory”.  He is a physicist who this week was struggling with how to proceed in his new field of research. He was having a mental block regarding dark matter and wanted to break the block. He donned an EEG cap and had his girlfriend, Amy Farrah Fowler, record his baseline brain activity while completing a maze puzzle. He then had her measure his brain activity while being irritated by squeaking an inflated balloon while he was trying to complete a similar maze puzzle. The scene was really funny – every time he noticed that the electrical impulses were strong because he was irritated, he would get happy, which would in turn make the impulses go away, which would make him irritated, which would result in stronger electrical impulses, which would make him happy. It was funny to watch him change moods based on the EEG readouts. I actually said to my husband that this was the same information I was learning in my current cognitive psychology class – measuring brain activity.

While “Young Frankenstein” and “The Big Bang Theory” are both comedies, they both show examples of the impact of measuring brain activity. Sheldon’s EEG results clearly showed the difference between agitation and elation and how his brain reacted to both types of stimulation. And while the EEG is not the only method of measurement (we also have PET scans as well as MRI and fMRI scans today), it is a tool that can help us identify pathways in the brain and details of bottom-up processing that we never knew before. This is an exciting time to be part of cognitive psychology research and education. Connecting textbook readings to sitcoms is something I never thought I would be able to do. I’m grateful Sheldon and Amy proved otherwise.

Works Cited

Johns Hopkins University. (2015). Health Library. Retrieved from Johns Hopkins Medicine: http://www.hopkinsmedicine.org/healthlibrary/test_procedures/neurological/electroencephalogram_eeg_92,p07655/