Advisers

Academic advisers use Starfish to view and record advising notes, set their appointment availability, provide students with feedback on their academic progress, and close the loop on instructor-provided feedback in progress surveys. Starfish supplements LionPATH, the system of record for a student’s academic progress. Learn more about the key features of Starfish for advisers below.

Quick Start Guide

• Get access: Assigned advisers are connected to their rosters in Starfish automatically through LionPATH. Other advising roles (including General Adviser, Advising Specialist, and other location-bound and unit-specific advising roles) may be accessed using the appropriate request process for that role.
• Learn the basics of working with Starfish (for faculty and staff)
  • Review user expectations (for faculty and staff)
  • Review documentation guidelines
• Set contact and profile information: By setting up your Starfish profile, you can show students how you prefer to be contacted. You can also sync your Starfish and Outlook calendars and set how often you would like to receive communications from Starfish.
  • Set scheduling deadline and meeting location preferences for appointments
  • Connect Starfish to an external calendar
  • Messages from calendar events
• Add, document, edit, or cancel appointments: Document student appointments and outcomes in Starfish. Appointments and notes are visible to other relevant roles in Starfish—giving students the most seamless experience possible when they are working with multiple people or offices.
  • Appointment blocks for student self-scheduling: To make it easy for students to find a time to meet, create appointment blocks to allow students to see your availability and schedule an appointment or attend a drop-in meeting with you.
  • Add or remove a calendar manager: Allow another Starfish user to view, add, and edit appointments on your Starfish calendar so that they can help you manage your scheduled appointments.
• Explore tools for advising work: Manage your advising workload with useful Starfish tools for finding and communicating with students, individually or as a group.

• • Read the student folder
  • Filter your student roster
  • Send group emails using select all
  • Manage course-based flags (e.g., progress survey flags)
    • Manage progress survey outreach (recorded webinar for academic advisers)
  • Manually raise flags, kudos, to-dos, or referrals
    • Messages from adviser-raised tracking items
  • Complete academic reviews

Other Resources

• How-To Guides for Faculty and Staff
• Frequently Asked Questions
• Troubleshooting Guide for Faculty and Staff Users
• The Starfish Team
• Submit a Ticket