Meet with Your Technical Support Staff

If you have access to support personnel, meet with them to discuss your needs well in advance of the live session.

Make sure you also have their contact information and a way to contact them during the live session if equipment malfunctions. Ask them to train you on how to use the equipment. Ideally, you want to be able to run the equipment without assistance, but if they are available to facilitate the session, this frees you from the responsibility of running the technology.

For a list of contacts and videoconferencing rooms at Penn State, see https://webapps.tns.its.psu.edu/Video/PublicContent/VideoConferenceRoomsList/All .