By: Vikram Mahadevan
Soldiers transitioning from active-duty service to normal life can face new challenges and uncertainty. Without the structure and hierarchical nature of military life, many veterans face decision paralysis when forging a path after their service. Veterans have various options, from enrolling in college to jumping into the business world through transition assistance programs. Many veterans find success and fulfillment after military service by becoming entrepreneurs and starting a business. The Veteran status can help build a strong brand, provide access to development and marketing tools and resources, and stand out amongst the crowd.
Building a brand
Veterans have advantages in building strong, authentic brands, aiding their journey as entrepreneurs. First, veterans always have a story to tell. Stories, such as equipment inventories in the summer heat before a ‘Change of Command’ or an overnight mission in hostile territory, can humanize veterans as business owners and help forge connections with other businesses, suppliers, and customers. Soldiers understand the importance of presentation through their military experience. For instance, countless hours of shining boots and measuring spaces in a ribbon rack provide veteran entrepreneurs with the skill and ability to apply the same level of care to a brand image. While it can be a successful strategy, a veteran does not have to craft a gung-ho, tactical military brand (looking at you, Black Rifle Coffee Company). Veterans can translate their military experience, stories, and skills to develop a brand in any field.
leveraging veteran status
Veteran status bestows access to tools entrepreneurs can leverage for growth and development.
Small Business Administration (SBA)
The United States’ SBA provides a wealth of programs to support veteran entrepreneurs. These include training programs, funding options, access to state and federal contracting programs, advice hotlines, and networking opportunities. The Veteran-Owned Business page on the SBA’s website expands on these resources.
The SBA also holds regional Boots to Business programs as part of the Department of Defense’s Transition Assistance Program. These programs are designed to provide entrepreneurial training including advice on developing your transition mission.
While the SBA’s excellent offerings are referenced above, the Veterans’ Business Outreach Center (VBOC) deserves a special mention. The VBOC provides veteran entrepreneurs with training and referral services at no or minimal cost. Additionally, spouses of military personnel can access VBOC benefits. The VBOC is an incredible resource for connecting with other businesses and gaining insight into the strategies of successful business owners.
tools, platforms, and strategies for marketing
Use Your Story
Life in the military shapes values, work ethic, and your business approach. Connect your military experiences to your business goals to show customers the human side of the business and help them relate to you as a person representing a brand.
Use Your Skills
The military fosters an individual’s discipline, attention to detail, and task commitment. Turn your marketing goals into a mission and draft an OPORD to help visualize progress in a way that makes sense to you. Look at the industry to gauge the “commander’s intent” toward a specific product or brand. These are just a few examples of military-business translations that can aid veterans as they start a business.
Social Media Tips
Many platforms, like LinkedIn, provide a “veteran” badge for profiles. Others have veteran support networks and local business groups that allow entrepreneurs to network, bounce ideas around, and connect to develop businesses. If you enter a space without a veteran presence, do not be afraid to establish yourself and provide the missing perspective.
Stay Authentic
The modern consumer finds inauthenticity off-putting. Putting on a false military air and embellishing stories from service can have adverse effects if a customer senses they are not genuine. The modern consumer is bombarded with air-brushed visuals dressed up with branding, so a truthful, authentic message can be like a breath of fresh air. Furthermore, as a business owner, committing to an idea you genuinely stand for instead of forcing a fit is far more manageable.
Faking it til’ you make it can work, but consumers often detect the false messages and become weary when an entrepreneur pretends to be someone they are not.
Measure Success
Track tangible metrics and assess yourself like you would prepare an NCOER or OER support form. It is easy to get lost in vague ideas of success; thus, it’s best to use the tangible metrics that social media companies provide to track successes and failures. Track views and clicks for each post on Instagram, Reddit, or Facebook. Set goals for interaction and follow through on them. Like a Commander, prepare the company for a CTC rotation by confirming unit readiness through training and health metrics, and analyze your company by tracking specific, clear, and countable statistics.
conclusion
Stay true to your service. Veterans are uniquely situated to start small businesses after military service. Remember to give back to the veteran community by offering discounts to veterans, supporting other groups underrepresented in the industry, and serving as a resource to soldiers still serving. Your service instilled incredible soft skills and now provides you access to a wealth of business resources designed to help you grow as an entrepreneur. You courageously signed on the dotted line, wore the uniform, and served your country. Channel that same spirit when making the leap of faith to start your business and life as an entrepreneur.
Vikram, originally from Boston, Massachusetts, enlisted in the Army in 2015 as a 74D Chemical, Biological, Radiological, and Nuclear Specialist. After completing Initial Entry Training, Vikram served in the 63rd Chemical Company and 160th Special Operations Aviation Regiment (Airborne) at Fort Campbell, KY. Upon leaving Army service in 2021, Vikram worked as a Legislative Assistant in the PA General Assembly and subsequently as a paralegal at Skadden, Arps, Slate, Meagher, and Flom. Vikram is currently a 1L student at Penn State Dickinson Law.
Sources:
https://www.sba.gov/business-guide/grow-your-business/veteran-owned-businesses