By: Chandler Penn
Unlike most countries, it is not easy to identify quintessential American food items. For example, some people think of mashed potatoes, but mashed potatoes were first invented and introduced in Great Britain. Others might think of Barbecue, but Barbecue first originated in the Caribbean. I might be biased, but one food item that comes to mind that was both created and popularized in the United States of America is Ketchup. While Henry Heinz did not invent Ketchup, he is rightfully credited with making it a staple in the American diet, and a condiment loved around the world.
early life
Born in Pittsburgh, PA in 1844, Henry was the oldest of eight children. Both of his parents immigrated to the U.S. from Germany and met in Pittsburgh. Henry’s father worked for brickmakers for a few years before deciding to start his own brickyard in 1850. Inspired by his father’s entrepreneurial spirit, Henry began selling the surplus vegetables from his family’s garden at the age of nine.
By the age of twelve, Henry had his own three acres to grow produce and he also upgraded to a horse and cart for his deliveries. At fifteen, he started making bottled horseradish to prevent people from making their own through a labor intensive and undesirable process. His genius marketing skills quickly showed as he decided to place the horseradish in expensive glass bottles. He believed that his customers would be assured of the horseradish’s purity and quality if they received it in a nice glass bottle. He was correct.
bankruptcy
At twenty-four, Henry entered into business with a wealthy friend. The company was called Heinz, Noble, & Company. In addition to horseradish, the company sold vinegar, mustard, pickles, sauerkraut, fruit preserves, catsup (early form of ketchup), and other items. Henry constantly experimented with seeds and produce to introduce new items to the company’s offerings.
The company grew for five years and proved to be very successful. The anchor branding was introduced in these years, which is still placed on every bottle of Heinz to this day. Having a recognizable brand was unique at this time because most food companies sold their products out of undifferentiated barrels. Once again, Henry’s marketing genius set his products apart. However, the Panic of 1873 hit Pittsburgh hard, eventually causing the company to go bankrupt by 1875. This resulted in a very low point in Henry’s life.
redemption
By 1876, Henry’s entrepreneurial spirit had revived and he started a new adventure, F & J Heinz Company, by pooling money from his wife and his cousins. Not only did he work hard to build this new company, but he also showed his honorable nature by paying off all the debts of his previous company even though he was under no legal obligation to do so. Henry was obsessed with offering the best product to his customers. He had a saying that the company operated from “soil to customer.” This meant that he wanted to use the freshest and best produce in his products, the safest and purest manufacturing processes, and to offer the finest and most affordable glass bottles for the food items to be presented in.
Henry’s emphasis on using fresh produce and natural food products was revolutionary during a time when many companies used saw dust and other unnatural items to stuff their processed food. Henry’s disgust with this practice in the food industry caused him to successfully lobby and assist Congress in passing the Pure Food and Drug Act. However, he was not entirely self-interested because the passage of this act created a major advantage for his company which had already been operating under the food purity guidelines of this law.
marketing genius
Henry’s entrepreneurial ability flowed most naturally from his extraordinary ability to market his products. One of his favorite marketing tactics was to set up booths at world fairs. At the 1893 Chicago Fair, the most well attended world fair in history, Henry was given a booth in the least visited part of the fair—the second story of the agriculture building. Henry did not let this discourage him, but he instead walked around the fair handing out free coupons to be redeemed at his booth. When the people turned in the coupons, they were given pickle pins with the Heinz logo on them. These pins became so popular that the second floor of the agriculture building had to be reinforced because of the thousands of visitors who gathered and waited in lines to visit Henry’s booth.
Henry found other unique ways to market his product. He had a fleet of trains that were decked out in the Heinz logo, and he even designed some of his delivery wagons to look like his famous pickles. One of his largest marketing missions took place when he bought the Ocean Pier in Atlantic City, NJ. Here, Henry offered educational exhibits, art, music, and product sampling. It is estimated that the pier had over 15,000 people a day during peak season, and Heinz’s sales jumped 30% in the first year that it owned the pier. These are just a few of the many creative ideas that Henry Heinz employed in marketing a company that has a brand as ubiquitous as any other company in America to this day.
conclusion
Although Henry Heinz ran a business over a century ago, we can still draw lessons from his time building the Heinz brand. Henry teaches us that selling and marketing one’s products is easiest when the product is of true quality and made from the best materials. He also teaches us that failure is part of being an entrepreneur, and that one does not need to give up if one of their venture’s fails. Lastly, he teaches us that creating a marketable and recognizable brand is important in creating a successful and long lasting business.
This post has been reproduced and updated with the author’s permission. It was originally authored on May 8, 2024 and can be found here.
Sources:
https://www.theellisschool.org/list-detail?pk=29093
https://hbswk.hbs.edu/item/henry-heinz-and-brand-creation-in-the-late-nineteenth-century#56
https://americanbusinesshistory.org/brand-man-the-hj-heinz-story/
https://www.thehenryford.org/collections-and-research/digital-collections/artifact/155246/