Incorporating in Delaware—the Good, the Bad & the Equity

By: Dennis Scoggin

    When people think of Delaware … let’s face it, people don’t think of Delaware. But it is the business world’s best-kept secret. About 65% of Fortune 500 companies are incorporated in Delaware (e.g., Amazon, Google, Tesla, etc.). This is no mere fluke. The state boasts a business-friendly climate and extensive body of corporate law. And here’s the kicker: no corporate income tax. Setting up a company in Delaware is so streamlined, that it is home to more than 1.8 million companies—more than the number of Delaware residents! Which is surprising, considering the state has no sales tax, investment income taxes, inheritance taxes, or personal property taxes. A nondescript office building that spans less than a city block in Wilmington, Delaware, is the official incorporation address of more than 285,000 global companies! Notably, you do not have to live in Delaware to incorporate a company in Delaware. Also, a Delaware physical address is not required as long as you retain a Delaware registered agent for your Delaware corporation or LLC.

Predictable legal landscape

The predictability of the Delaware court system is a boon for companies—business issues are predictable because of the Delaware Court of Chancery. This forum is the nation’s preeminent corporate court. It is responsible for developing the case law on corporate matters because its judges are experts in corporate law (no juries in this court!). The Court of Chancery handles matters in equity, and focuses on corporate issues, trusts, estates, other fiduciary matters, disputes involving the purchase of land and questions of title to real estate, as well as commercial and contractual matters. The average civil lawsuit can span several years, but with judges who specialize in corporate law and the lack of juries, along with primacy of corporate-related cases, means that similar cases can be decided swiftly.

Taxes schmaxes

Delaware is considered a tax haven because of its unparalleled tax savings. If your company is incorporated in Delaware, but you conduct business out of state, there is no state income tax. There is also no inheritance tax on stock held by non-Delaware residents. Additionally, there is no state sales tax on intangible personal property (like royalty payments). Also, non-residents who own shares of stock in Delaware corporations are not subject to Delaware taxes. Some companies, however, avoid their in-state income tax by establishing subsidiary or shell companies that hold various intangible assets but do not directly run business operations.

Anonymity & expediency

Did you know that you can conduct same-day business filings in Delaware? The incorporation process can take less than an hour! You can find filing forms and fees here. If you plan on creating an LLC, there is no requirement to make the names and addresses of your LLC’s members and/or managers a matter of public record. As a Delaware registered agent, you would only need to reveal this information: (1) in the event of a legal proceeding; or (2) at the request of law enforcement. Officers, directors, and shareholders do not need to be Delaware residents.  Further, small businesses are allowed to have just one person hold the role of officer, director, and shareholder. When it comes to raising capital, whether via angel investors or venture capital, they often prefer you incorporate in Delaware because they are familiar with its business laws.

Considerations 

Size matters. Small businesses do not get significant tax savings—you do not get to avoid taxes outright. Delaware does not tax companies incorporated in the state that do not do business there, but you are still responsible for taxes imposed by your home state. Your company will also have to pay the Delaware franchise tax on its shares’ value, but this could be minimal compared to the income taxes your home state may charge. Albeit minimal for small businesses, franchise taxes are subject to increases based on the number of shares and improved value. You may also need to pay a franchise tax in your home state. If you plan on conducting business in another state, you still need to satisfy your state’s filing and licensing requirements for conducting business there (Delaware registered agent fees may vary). If your company is involved in a lawsuit, you will need to travel to Delaware to handle any legal disputes. You will also have to account for legal fees to retain a Delaware attorney to maneuver the legal landscape.

Key Takeaway 

In sum, the key advantages to incorporating in Delaware are tax benefits, privacy, expediency, simplified structure, and predictability in corporate law. Delaware offers convenience to companies who incorporate within the state, but said benefits are primarily geared towards large corporations. If you have a small business, you should carefully weigh the additional costs involved against the benefits of incorporating in Delaware. But if you structure your company properly, you will reap the privileges of being a Delaware corporation.

This post has been reproduced and updated with the author’s permission. It was originally authored on February 1, 2023 and can be found here.


 Dennis Scoggin, at the time of this post, is a third-year law student at Penn State Dickinson Law. Upon graduation, Dennis will work as a judicial clerk for the Delaware Court of Chancery.

 

 

 

Sources:

https://corp.delaware.gov/

https://courts.delaware.gov/forms/download.aspx?id=135828

https://www.forbes.com/advisor/business/incorporating-in-delaware/

https://www.delawareinc.com/before-forming-your-company/benefits-of-incorporating-in-delaware/?campaign

https://www.legalnature.com/guides/top-3-best-states-to-start-and-incorporate-a-business

https://www.legalzoom.com/articles/incorporating-in-delaware-advantages-and-disadvantages

https://sunlightfoundation.com/2016/04/06/why-are-there-so-many-anonymous-corporations-in-delaware/

Finding the Right Lawyer for Your Business: Part II

By: Lauren Stahl

Fancy awards, badges, and seals are not indicative of a great lawyer. And awards are not all created equal. Business owners should heed caution when looking at lists of awards on a lawyer’s website. A deeper discussion of these so-called “vanity” or “ego” awards can be found in Part I.

Finding a lawyer for your business does not have to be a daunting task. But where should you look to find a lawyer? What questions should you ask? Consider the following advice when searching for the right lawyer for your business.

Where should you start looking?

A great place to start looking for a lawyer is the American Bar Association (“ABA”). The ABA’s website has a great deal of information not only for professionals but also consumers who have legal questions. The ABA specifically has a “Hire a Lawyer” section. On this page, you can find public-service oriented referral services and other tools, such as bar directories, that can help you find a qualified lawyer.

Beyond the ABA’s website, you can search for a lawyer by city and state via a commercial lawyer referral service, such as FindLaw. Similar services are also listed on the ABA’s website.

what are the minimal skills your lawyer should have?

Depending on the type of business you have, you may need a lawyer with the following set of foundational skills:

Contracts. You will need a lawyer who is familiar with your business practices and can prepare contracts between your business and clients, suppliers, and customers. You will also need a lawyer to help you respond to contracts that other parties will want you to agree to.

Taxes and licenses. If your business is in the startup phase, you will need a lawyer who knows how to register your business for state and federal identification numbers. Beyond that, you will a lawyer who understands the tax implications of various business transactions that your business will engage in.

Business organizations. Depending on the stage of your business, you may need a lawyer to advise you on what type of business entity to form (e.g., corporation vs. limited liability company (LLC)). This lawyer should be able to discuss the advantages and disadvantages of each entity and to prepare any paperwork associated with formation.

Real estate. If you are leasing a commercial space for your business, the lease is likely complex and drafted to benefit the landlord. A lawyer with some real estate experience should have a standard “tenant’s addendum” that contains provisions to benefit your business. These provisions can be added to the standard “print form” lease document.

Intellectual property. If you have a media, design, or other creative business, a lawyer who has experience with registering products and services for federal trademark and copyright protection will certainly be helpful. Typically, these tasks are performed by lawyers who specialize in intellectual property. If your lawyer specializes in small businesses, then she likely has a working relationship with a lawyer who specializes in intellectual property.

whaT questions do you need to ask potential lawyers?

When interviewing potential lawyers for your business, don’t be afraid to ask direct questions. Here are a few examples of questions to ask:

Are you well-connected in the area? No lawyer can know everything about every area of the law. But a lawyer should be able to find solutions to your legal problems and refer you to lawyers who specialize in certain areas if needed. If your business has specialized legal needs, the right lawyer for your business should either be familiar with that area or have a working relationship with someone who is. This will prevent you from having to find a new lawyer every time you encounter a different legal problem.

Do you have other clients in my industry? The right lawyer will be somewhat familiar with the legal environment of your industry. If not, a lawyer should be willing to learn. One thing to consider is whether the lawyer represents one or more of your competitors. While lawyers must abide by principles such as client confidentiality, you do not want to risk an accidental slip of sensitive information to a competitor.

Are you experienced? It is important to ask direct questions about a lawyer’s experience. For example, if you know that you want to form an LLC, you might want to ask questions about her experience forming and handling other LLCs. 

How do you educate your clients? A lawyer should be willing to tell you what the law says and explain how it affects your business. A lawyer should be a teacher and take the time to educate you and your staff about legal matters directly impacting business operations. The right lawyer might also distribute newsletters or legal reports that describe recent. developments in the law that impact your business.

what questions do you need to ask yourself?

After interviewing potential lawyers for your business, you will also need to reflect on the interview and should ask yourself questions when determining if this lawyer is the right one for your business. For example:

Do I like this person? You should be able to communicate openly and freely with your lawyer. Trust your instincts and feelings. If you feel that you cannot trust a certain lawyer, keep looking.

Does this person communicate with me? The right lawyer will not simply tell you what you cannot do but will tell you how to do what it is that you want to do. She will discuss all available options. The right lawyer will tell you what other businesses in your situation normally do.

Is her office conveniently located? While it might be easier to meet with your lawyer remotely, consider whether you would like to meet with your lawyer in person. If so, you likely will need to visit your lawyer often in the first few years of business. Choosing a lawyer relatively close to you or your business might be beneficial to avoid wasting travel time every time you need legal advice.

main takeaway

While there is no “right” way to find an attorney or “right” question to ask, it is possible to find the right lawyer for your business. Many small businesses wait until a problem has already occurred to hire a lawyer. Don’t be one of them.

This post has been reproduced with the author’s permission. It was originally authored on April 2022, and can be found here.


Lauren Stahl, at the time of this post, is a rising 3L at Penn State Dickinson Law. She has a B.S. in Biology from Georgetown University. Formerly a medical researcher at the National Institutes of Health and Penn State College of Medicine, Lauren has interests in the intersection of health law and business law. Lauren currently serves as a Comments Editor of the Dickinson Law Review and is a member of the Health Law Society and Women’s Law Caucus. She is also Professor Prince’s Team Lead and the Lead TA for the Legal Writing program.

Sources:

https://www.forbes.com/sites/basharubin/2014/11/14/small-business-expert-how-do-you-find-and-pick-a-lawyer/?sh=31190c8b138a

https://www.americanbar.org/groups/public_education/resources/public-information/how-do-i-find-a-lawyer-/

https://www.entrepreneur.com/article/58326

Small Business Owners Beware: Proactive Measures to Avoid Costly Litigation

By: Lauren Stahl

As a small business owner, you are more likely concerned with sales, managing employees, and cash flow than potential lawsuits. However, many small business owners will face the threat of a lawsuit at some point. And the financial impact can be devastating. A recent study from the U.S. Chamber Institute of Legal Reform revealed that tort liability costs are a “significant drain on…small businesses in particular.”

For many small businesses, which survive on small profit margins, litigation costs are crippling, if not fatal. The effects of litigation can reach far beyond financial loss. An impending lawsuit can—and will—add additional stress to you and your employees. Sitting in a courtroom will not help you to maintain and grow your business. A lawsuit can also harm your business’s reputation, especially if the case is publicized by a local or national media outlet.

To avoid costly litigation, you should consider the following proactive steps to keep your business out of the courtroom and the headlines.

hire experienced lawyers

Many businesses, including small businesses, will have contracts with third parties and employees. Many legal disputes arise surrounding the interpretation of a contract. Often, litigation can be avoided if an experienced lawyer drafts or reviews those contracts.

Hiring a lawyer can be expensive. But spending $500 or $1,000, for example, to have a lawyer draft or review a contract could help the business avoid a $200,000 lawsuit. Cost is relative. A modest sum of money upfront could save a small business an extraordinary sum of money in the future. Consider, too, that something in your business will go wrong—maybe not today but someday. And at that time, a relationship with a lawyer who is willing to help on short notice will likely be necessary.

PUT EVERYTHING IN WRITING

Small business owners might have the temptation to verbally agree or shake hands on an agreement. But think again! All contracts should be in writing. As mentioned above, many legal issues arise from interpreting contracts. Putting contracts in writing will help to avoid miscommunications and misunderstandings about goods, services, expectations, and payments.

Additionally, keeping a strong written record is important. Business owners should keep a record of all email correspondence, invoices or other statements, company policies and procedures, among other documents.

Why is keeping a written record so important? Written email correspondence can help decipher exactly what you agreed to. Invoices and other statements reveal when balances are due. Company policies and procedures should also be in writing as they can be used to demonstrate nondiscriminatory employment practices. Putting contracts in writing and keeping a written record are essential to avoid costly litigation.

DEVELOP CLEAR WORKPLACE POLICIES FOR FAIR AND CONSISTENT PRACTICES

Businesses create workplace policies to provide guidance on how to consistently handle workplace situations and manage expectations. Most policies provide direction for employees. Workplace policies help to distinguish appropriate from inappropriate behavior. They also help to maintain order within the business and ensure that its employees are treated fairly and equally.

Businesses do not need to create policies for every possible unanticipated event. Doing so would limit the ability to address individual situations and employee needs as they arise. But businesses do need policies that provide clear guidelines to ensure legal compliance and fair, equal, and consistent practices within the business. For example, business owners should develop policies to create consistency and fair treatment among employees (e.g., paid time off and benefits eligibility). Business owners may also want to create a policy that addresses appropriate employee behavior or conduct (e.g., attendance policy, code of conduct, and social media policy).

As small business owners, you should not only create clear policies but also communicate those policies with employees. You will also likely need to update and revise those policies over time to address the changing workplace and ensure compliance with the law.

Business owners should consult an experienced lawyer in developing these policies. Creating, communicating, and implementing company policies in a fair and consistent manner will help small businesses avoid litigation.

conduct research on people & companies before doing business

While not all legal disputes can be prevented, some can. Consider what hiring people who lack integrity, honesty, competence, and professionalism could do to your business. Or what doing business with less than reputable companies could do.

These types of people and companies could harm not only you or your business but also third parties, such as your customers. This exposes you to even more liability.

Prior to entering an employee or business contract, take your time. Request multiple references from potential candidates and take the time to call those references. Have conversations in a variety of settings with prospective employees, vendors, distributors, etc. Conduct social media searches.

When you are hiring, you will want to make decisions based on what will be best for your business now and in the future. While you may need to hire someone quickly, do your best to hire the right person or business. Such practices will save you time and energy in the long run. Especially if hiring the wrong person or company results in an impending lawsuit.

consider another cost-effective choice: mediation

Complaints against other employees or management in the company will arise. Having a plan for early resolution can prevent these issues from escalating.

Utilizing mediation—versus litigation—is a way for businesses to avoid the costly litigation process and move right to resolving the dispute. Through this process, a mediator works with both parties to manage communication and identify the parties’ real interests. Mediation is a great alternative to consider. Its beauty is found in its low cost, speed, and confidentiality (discussions cannot later be used in court).

main takeaway

Costly litigation can be avoided. Consider these proactive steps to keep your focus on what is important: your business.

This post has been reproduced with the author’s permission. It was originally authored on February 7th, 2022, and can be found here.


Lauren Stahl, at the time of this post, is a rising 3L at Penn State Dickinson Law. She has a B.S. in Biology from Georgetown University. Formerly a medical researcher at the National Institutes of Health and Penn State College of Medicine, Lauren has interests in the intersection of health law and business law. Lauren currently serves as a Comments Editor of the Dickinson Law Review and is a member of the Health Law Society and Women’s Law Caucus. She is also Professor Prince’s Team Lead and the Lead TA for the Legal Writing program.

 

Sources:

https://instituteforlegalreform.com/wp-content/uploads/2020/10/FINAL-Small-Business-Tort-Costs-10.20.20.pdf

https://www.forbes.com/sites/allbusiness/2019/04/21/cash-flow-challenges-facing-small-business-owners/?sh=661c14136561

https://www.sba.gov/sites/default/files/files/rs265tot.pdf

https://legal.thomsonreuters.com/en/insights/articles/small-business-attorneys-handling-more-litigation-in-house

https://www.wolterskluwer.com/en/expert-insights/workplace-rules-for-business-owners-and-employees

https://www.cohenandmalad.com/tips-for-small-businesses-to-avoid-litigation/

https://cuetolawgroup.com/how-to-protect-your-business-from-lawsuit/

https://www.hsolaw.com/blog/how-to-avoid-litigation

Subchapter V – A Bankruptcy Solution for Small Businesses

By: Zach Javorsky

Small businesses hit hard by the pandemic relied on government stimulus to stay alive. Many small businesses are considering their next move now that crucial stimulus is running out. For a small business with overdue debt, its creditors are likely calling, asking when they will be paid or, worse, making threats about collections and repossessions. As a result, small business owners may ask themselves what they can do to move forward.

One option that might not come to mind is bankruptcy. Historically, bankruptcy was inaccessible for small businesses due to complex regulations, costs, and time. That all changed in February 2020, when the Small Business Reorganization Act of 2019 became law, adding Subchapter V to the Bankruptcy Code. Today, Subchapter V may provide a struggling small business with a lifeline and a path forward.

This blog aims to educate small business owners about Subchapter V, how it differs from other types of bankruptcy, and what to expect during the bankruptcy process.

Bankruptcy Jargon
Term Definition
Debtor A business filing bankruptcy
Creditor A person/business to whom the debtor owes money
Plan A document the debtor files that shows how it plans to repay its debts
Confirmation When the judge approves the plan and determines it is feasible and meets all legal requirements

the historical options – chapter 7 and chapter 11

Traditionally, a small business considering bankruptcy had two options: liquidate under Chapter 7 or reorganize under Chapter 11. In a Chapter 7 liquidation, the business closes, its assets are sold, and creditors split the sale proceeds. In Chapter 11, a business reorganizes, staying open, but its debt is restructured. In Chapter 11, the business’s creditors must approve any reorganization plan.

Historically, Chapter 11 was too costly and time-consuming for small businesses, forcing them to close and liquidate under Chapter 7. To learn more about Chapters 7 and 11, Click Here.

a new path forward – subchapter v

Subchapter V is a bankruptcy designed for a small business. Essentially, in Subchapter V, creditors are forced to accept three- or five-year repayment plans. These repayment plans can take debts that are due immediately and spread them throughout the plan. In practice, this means a bankruptcy court will protect the small business as it repays its debts, and creditors will have to stop any attempts to collect debts from the small business.

A small business must owe its creditors less than 2.7 million dollars to qualify for Subchapter V. During the pandemic, Congress raised this limit to 7.5 million dollars through March 2022; it is unknown if this raised limit will continue. Additionally, to be eligible for Subchapter V, a small business must make enough revenue to pay its debts through the repayment plan.

If a small business owes less than 2.7 million dollars, it qualifies for Subchapter V and benefits from the subchapter’s streamlined approach. Subchapter V differs from Chapter 11 in several key ways:

      1. It is cheaper. Fees are typically less because a small business does not pay U.S. Trustee fees, creditor committees fees, and administrative fees can be spread over the plan’s length.
      2. A small business owner can retain its equity.
      3. It allows the business to stay open while repaying its creditors with its disposable income.
      4. Creditors do not have to approve the plan if it’s shown the creditors will receive more than they would in a Chapter 7 liquidation.

Finally, reorganizing is quicker under Subchapter V than Chapter 11. In Subchapter V, a business must file a plan within 90 days, and court approval will come after that. On average, from petition to confirmation of a Subchapter V plan takes 224 days.

the process

A small business considering filing a Subchapter V bankruptcy will need to consult with a bankruptcy attorney. This attorney will answer specific questions regarding the circumstances the business is facing. This blog post will provide an overview of what a small business owner can expect during the process, which has three phases – pre-filing, post-filing, and post-confirmation.

In the pre-filing phase, a business owner will work with their attorney to gather information about the business’s finances. This work includes gathering documents, including federal and state tax returns, invoices, payrolls, a list of creditors, contracts, leases, certificates of incorporation, bylaws, partnership agreements, and a list of the business’s owners. Once the debtor gathers this information, the business’s attorney will file the necessary forms, known as a petition, with a bankruptcy court. Once the debtor’s lawyer files the petition, the automatic stay goes into effect, stopping all creditors’ communications and threats.

The next phase is post-filing and is the most critical. Soon after the business files its petition, the court will appoint a Subchapter V Trustee. This Trustee, often an attorney, will work with the business and its creditors to create a repayment plan. The Subchapter V Trustee will also make statements to the court regarding things such as the value of property, amounts of debt, and whether the plan is ready for confirmation. The Subchapter V Trustee’s recommendations are impactful, and the judge may rely upon them. Once the debtor drafts a feasible repayment plan, meaning that the court believes the business can make the required payments and the creditors get more than they would in Chapter 7, the court will confirm the plan.

Once the plan is confirmed, the business enters the post-confirmation phase. This is when the business has to start making its required payments. If it stops making the payments, the creditors can ask the court for relief. If the business’s circumstances change, leaving it unable to make the required payments, it can ask the court to modify the plan. If the business makes all the required payments, the court will discharge its debts, and the business will leave bankruptcy.

conclusion

Historically, bankruptcy was not an option for a struggling small business. Now, Subchapter V is a powerful tool that gives a small business a path forward. Readers can find additional information below.

 

This post has been reproduced with the author’s permission. It was originally authored on February 10, 2022, and can be found here.


Zach Javorsky is a recent graduate of Penn State Dickinson Law. He is from Pittsburgh, Pennsylvania, and is a graduate of Allegheny College. Zach plans to become a corporate attorney after graduation. He is a member of the Dickinson Law Review Editorial Board.

 

Sources

11 U.S.C §1181, et seq. [Subchapter V]

11 U.S.C §701, et seq. [Chapter 7]

11 U.S.C. §1101, et seq. [Chapter 11]

United States Courts, Chapter 11 – Bankruptcy Basicshttps://www.uscourts.gov/services-forms/bankruptcy/bankruptcy-basics/chapter-11-bankruptcy-basics (last visited Feb. 10, 2022)

Mark Bossi et al., Subchapter V in the Eighth Circuit: The data from the first 18 months, Thompson Coburn LLP (Sept. 8, 2021), https://www.thompsoncoburn.com/insights/blogs/credit-report/post/2021-09-08/subchapter-v-in-the-eighth-circuit-the-data-from-the-first-18-months

Brett S. Theisen & Natasha Songonuga, Subchapter V Bankruptcy for Middle Market Debtors, Gibbons (Sept. 17, 2021), https://www.gibbonslaw.com/resources/publications/subchapter-v-bankruptcy-for-middle-market-debtors

Amy E. Vulpio, New Subchapter V May be the Bankruptcy Lifeline Small Businesses Need to Survive Covid-19, White and Williams (MAR. 23, 2020), HTTPS://WWW.WHITEANDWILLIAMS.COM/RESOURCES-ALERTS-NEW-SUBCHAPTER-V-MAY-BE-THE-BANKRUPTCY-LIFELINE-SMALL-BUSINESSES-NEED-TO-SURVIVE-COVID-19

William L. Norton III & James Blake Bailey, The Pros and Cons of the Small Business Reorganization Act of 2019, Bradley (Aug. 2020), https://www.bradley.com/insights/publications/2020/08/the-pros-and-cons-of-the-small-business-reorganization-act-of-2019

Jennifer McLain, Subchapter V of Chapter 11: New Rules and New Players to Help with Small Business Reorganization, JDSUPRA (Oct. 29, 2021), https://www.jdsupra.com/legalnews/subchapter-v-of-chapter-11-new-rules-4470399/

J.P. Finet, Subchapter 5 in Chapter 11 Bankruptcy, FindLaw.com (June 30, 2021), https://www.findlaw.com/bankruptcy/business-bankruptcy/subchapter-5-in-chapter-11-bankruptcy.html

Michael R. Herz, Subchapter V, Not a Moment Too Soon, Fox Rothschild (Dec 21, 2020), https://insolvency.foxrothschild.com/2020/12/subchapter-v-not-a-moment-too-soon/

Kenneth T. Lauthenschlager & Charles Middlebrooks, Small Business Reorganization Act of 2019: Subchapter V Explained, Johnsonston Allison Hord (Jan. 21, 2021), https://www.jahlaw.com/small-business-reorganization-act-of-2019-subchapter-v-explained-news-and-events/

Maureen Weidman, Difficult Decisions: Whether to file Chapter 7 or Chapter 11 Bankruptcy and What It Will Mean for You and Your Business, Penn State Dickinson Law (Sept. 24, 2018), https://sites.psu.edu/entrepreneurshiplaw/2018/09/24/difficult-decisions-whether-to-file-chapter-7-or-chapter-11-bankruptcy-and-what-it-will-mean-for-you-and-your-business/

Photo Sources

New York Daily News, https://www.nydailynews.com/life-style/bankruptcy-cases-show-nation-selective-justice-article-1.3244880

Mediatbankry, https://mediatbankry.com/2021/01/14/subchapter-v-trustee-should-not-be-a-debtors-disbursing-agent/

NH Business Review, https://www.nhbr.com/lots-of-questions-few-answers-at-first-gt-advanced-technologies-bankruptcy-hearing/

Transaction Fees: Credit Card Surcharging and Minimum Transaction Amounts

By: Lance Sacknoff
Graphic depicting a credit and debit card side-by-side with bullet points of common characteristics underneath each one

Various practices adopted by many small business owners meant to alleviate the hardships imposed by transaction fees, such as creating a “minimum credit card payment” policy, have become commonplace in small business storefronts across the country.

While a number of these practices may seem innocent enough, federal and several states’ laws regulate or prohibit outright some of these practices, such as assessing convenience fees for credit card use. To avoid the possibility of future private litigation, fines, or even criminal punishment, savvy business owners should make learning about the permissibility of these practices.

transaction fees and practices offsetting costs

magnifying glass on top of a paper magnifying the word CONTRACT

To start accepting credit and debit cards as a form of payment, merchants have to enter into a contract between the merchant and the various credit card issuers: the four biggest issuers of credit and debit cards being Visa, MasterCard, Discover, and American Express. The card issuers often refer to these contracts between card issuers and merchants as a “Merchant Agreement.” The Merchant Agreement will contain, among many other provisions, a number of rules and regulations that a merchant must observe when accepting a credit card as a consumer’s payment for goods sold or services rendered. If the merchant does not follow these regulations, the card issuer can punish the merchant in a number of ways, such as by no longer allowing the merchant to accept Visa credit or debit cards as a form of payment.

Although credit card issuers have developed a number of rules that explicitly address (and sometimes outright prohibit) practices for reducing merchant costs for processing credit card transactions, small business owners’ attempts to reduce these costs are understandable. The average card issuer processing fees vary from 1.3% to 3.5% per transaction, depending upon the brand (or “card network”), the type of merchant, and the type of credit card used.

PAYMENT NETWORK AVG. PROCESSING FEES
Visa Between 1.29% + $.05 to 2.54% + $.10
Mastercard Between 1.29% + $.05 to 2.64% + $.10
Discover Between 1.48% + $.05 to 2.53% + $.10
American Express Between 1.58% + $.10 to 3.45% + $.10
Table data via The Ascent

defining common practices

The Minimum Transaction Amount and Card Surcharging are the two most common practices that could lead a merchant to run afoul of credit card issuer rules. Understanding what these practices entail constitutes the first step in avoiding them or only using them when the law permits:

      1. A minimum transaction amount is the lowest transaction value that a merchant allows for a customer to pay with a card. If a merchant posts a sign that says, “$10 minimum for credit cards,” then a customer trying to purchase a $5 sandwich would have to pay with cash.
      2. Card surcharging occurs when a merchant adds a fee to a customer’s bill when the customer elects to pay with a card. These fees have several names, such as “convenience fee,” “transaction fee,” or “processing charge.” If a customer elects to use a card when buying a $1.50 stick of gum, a merchant surcharges the customer by adding a convenience fee of 20 cents to the bill.

a sign at a business indicating a surcharge for a customer who uses a credit card

permissibility of minimum transaction amounts and surcharging

After the passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act in 2010 and subsequent legislation, credit card issuers are no longer allowed to explicitly prohibit any sort of minimum transaction amount. A subsequent 2016 legal settlement to a class action lawsuit brought against the issuers led to uniformity among the issuers in their policies on surcharging and minimum transaction amounts.

minimum transaction amounts permissible but limited

Although no state or federal law prohibits the use of minimum transaction amounts for credit card transactions, issuers have developed uniform rules for the industry to make policies more fair to consumers and merchants alike:

      1. Merchants may set a Minimum Transaction Amount of no more than $10 for any given transaction.
      2. When a merchant sets a minimum transaction amount, they must, typically, provide written notification to the issuer thirty days in advance of instituting the minimum transaction amount.

credit card surcharging permissible but severely

According to the federal Truth in Lending Act (also called “Regulation Z” by the Consumer Financial Protection Bureau), surcharging credit card customers is, strictly speaking, allowed, depending on the state in which the merchant is located.

Sixteen states have statutes that either (1) prohibit credit and debit card use surcharges or (2) encourage merchants to offer discounts for cash transactions to offset processing fees: California, Colorado, Connecticut, Florida, Georgia, Kansas, Maine, Maryland, Minnesota, Nevada, New York, Oklahoma, Texas, Washington, Wisconsin, and Wyoming.

Even if you do not live in a state with a credit card surcharge law, other state laws could address the surcharging practice. For example, Pennsylvania state law does not include a specific prohibition against credit card surcharges. However, a lack of a clear prohibition against levying such surcharges does not mean a Commonwealth court could never deem credit card transaction surcharges as illegal under other consumer protection laws, such as the Commonwealth’s Unfair Trade Practices and Consumer Protection Law (UTPCPL).

The UTPCPL prohibits a number of “unfair or deceptive acts or practices,” including any practices that may create confusion or a misunderstanding. A business that assesses a surcharge to credit cards but not debit cards–despite the two cards looking nearly identical–could constitute an “unfair practice” under the UTPCPL.

Because these statutes vary in their complexity for prohibitions against credit card surcharging, the best course of action would be to avoid the practice entirely and embrace another practice made explicitly legal by the Truth in Lending Act: Cash Discounting.

cash discounting: a viable alternative

Federal agencies, such as the FTC and CFPB have regularly recognized “cash discounting” as permissible under federal law. Although it may seem a matter of semantics, the situation can best be defined as offering a reward, or discount, for cash paying customers rather than a punishment, or fee, for customers paying with credit cards.

Image of a gas station sign with cheaper prices for cash customers

The solution might seem overly simple, but sometimes solutions to sticky legal situations can be. Gas stations offering discounts to cash paying customers have been interpreted as a legal practice for several decades:

“Due to unique open air nature of gasoline service stations, dealer wishing to offer discounts for purchase of gasoline by cash may indicate availability of such discount by sign anywhere on premises which is clearly visible to any customer entering service station area; credit card price clearly disclosed on pump is ‘regular price.’” – Board of Governors of Federal Reserve System Official Staff Interpretation FC-0140

A savvy entrepreneur would integrate this solution for their future business practices. Instead of worry about state and federal statutes, simply ring up the items at a price that would be feasible for business profitability if every customer was using a credit card. In the event the customer uses a debit card or cash, apply a discount. If the customer uses a credit card, don’t. It’s that easy.

This post has been reproduced with the author’s permission. It was originally authored on February 11, 2022, and can be found here.


Lance Sacknoff, at the time of this post, is a graduating 3L at Pennsylvania State University – Dickinson Law, earning a J.D. and certificate in Entrepreneurship Law: Intellectual Property and Technology, as well as CALI awards in Blockchain & Cryptocurrency Law and Internet Law. As a law clerk for a Carlisle firm, Allied Attorneys of Central Pennsylvania, Mr. Sacknoff currently pursues his passion in helping small business owners navigate a variety of legal issues. He also recently served as a Launchbox panelist on “Demystifying Trademarks: What Small Business Owners Need to Know.”

SOURCES & FURTHER READING

“Colorado Eliminates Ban on Surcharges” – Bass, Barry, and Sims PLC

“Average Credit Card Processing Fees and Costs in 2021” – The Ascent

“FDIC Laws, Regulations, Related Acts” – Federal Deposit Insurance Corporation (FDIC)

“Credit or Debit Card Surcharges Statutes” – National Conference of State Legislatures

§ 1026.4 Finance charge. – Consumer Financial Protection Bureau

“What is a Merchant Agreement?” – Payment Cloud

“Minimum Transaction Amount on a VISA Credit Card” – VISA

Navigating an EEOC Charge: What to Expect

By: Abigail Britton

Regardless of industry, there is one thing common to most small businesses: they hire, train, and supervise employees. Employees help business owners manage the daily operations and serve clients. While having employees can help spread out the work that a business does, there are several things to consider from a legal perspective. One of those considerations is anti-discrimination laws such as Title VII of the Civil Rights Act of 1964, Americans with Disabilities Act (ADA), Age Discrimination in Employment Act (ADEA), and Genetic Information Nondiscrimination Act (GINA). These laws protect against discrimination based on race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, and medical history. The laws are enforced by a federal agency called the Equal Employment Opportunity Commission (“EEOC”).

When an employee believes that they have been discriminated against because of the protected statuses listed above, their first option for relief will be to file a claim with the EEOC or with a state enforcement agency, if the state in which they are located has such an agency. In fact, employees are required to exhaust these administrative remedies before they can sue their employer in a civil lawsuit. Private employees can initiate this process with the EEOC and then the EEOC has at least 180 days to complete the investigation process or issue a right to sue letter (though it may issue the letter before that).

Most small employers are unfamiliar with what the EEOC process is like and what to expect because they have not already been through the process. This blog post was created to help employers understand what this process entails and how to navigate this new territory.

Step One: Filing the Claim

As stated above, private employees are required to file a complaint with the EEOC in order to receive a right to sue letter. The employee must bring the claim within 180 calendar days, or 300 calendar days if there is a state agency that also prohibits employment discrimination. An employee can file this claim online, in person at an EEOC office, or by mail. After filing this claim, a notice of the charge is sent to the employer within 10 days if the charge is timely filed and concerns activity that is protected under the laws that the EEOC enforces. This notice lets the employer know that a charge has been filed.

Employers need to be particularly cautious after they have been made aware that the employee has filed a charge with the EEOC. There are provisions in the laws the EEOC enforces that protect the employee from being retaliated against because they have filed a claim or assisted with the job discrimination investigation.

Step Two: Mediation v. Investigation

Once the employer has been notified of the charge, the EEOC will check to see if the employer and employee would like to agree to mediate the claim in hopes that both parties can reach a settlement. Mediation is an alternative to litigation which can be less formal and involves a neutral, third-party mediator. The EEOC encourages employers to utilize mediation because it is “free, quick, voluntary and confidential.” If mediation is selected and results in a successful settlement, there is no need for the EEOC to investigate. The average time to process the mediation is 84 days. Mediation typically results in settlement. Settlement can be pursued at any time during the filing process.

If the parties do not agree to mediation, or the mediation does not resolve the conflict, the investigation process will begin. The employer will be required to provide a written answer to the employee’s charge. The employee receives a copy of this form. They can then respond to the employer’s response within 20 days.

The EEOC will then begin its investigation. What the investigation entails depends on the facts of the charge and the kinds of information that they need to make a decision. Some common methods of fact collecting include interviews of the employer and its employees, document review, and interviews of witnesses. The investigation length depends on the circumstances of the charge. The average length of the investigation is 10 months. Mediation usually produces a result within 3 months, which is why it is advantageous to some employers to opt for mediation versus pursuing an investigation.

Step Three: Amending the Charge

Employees have the option of adding additional events of discrimination to their charge during the investigation process, otherwise known as “amending” the charge. These additional charges are also subject to the timelines stated above. The EEOC will add these events to the charge and may request additional information from the employer in order to adequately investigate the new charges.

Step Four: Determination of the Charge

At the end of the investigation, the agency will provide the employee with the investigative file and alert them to their right to request an administrative hearing or an immediate final decision. If the employee requests an immediate final decision, they will receive one within 60 days. If a hearing is requested, the case will be assigned to an EEOC Administrative Law Judge who will conduct a hearing. The employee can also appeal the agency’s decision, which can continue the complaint process.

Conclusion and Additional Resources

As you can see, the process for filing, investigating, and hearing an employment discrimination complaint can be lengthy, time-consuming, and complicated. Employers who find themselves faced with an EEOC charge should consider many things, such as submitting to mediation to prevent a time-consuming investigation, whether or not to seek legal advice and hire an attorney, and setting up processes and procedures to help prevent potential discrimination from occurring again within their organization. This process can be complicated and lengthy and employers should take steps to be prepared to defend against these claims in the future.

For additional information and resources for small businesses navigating an EEOC claim, see the EEOC’s Small Business Resource Center at https://www.eeoc.gov/employers/small-business.

This post has been reproduced with the author’s permission. It was originally authored on February 7, 2022, and can be found here.


Abbie Britton, at the time of this post, is a second-year law student at Penn State Dickinson Law. She is a former graduate of York College of Pennsylvania, with a degree in Business Administration and a focus on Human Resource Management. She plans to pursue a career in Employment Law after obtaining her law degree.

 

 

Sources:

https://www.eeoc.gov/how-file-charge-employment-discrimination

https://www.eeoc.gov/what-you-can-expect-after-you-file-charge

https://www.eeoc.gov/employers/resolving-charge

https://www.eeoc.gov/employees

https://www.eeoc.gov/employers/small-business

https://www.eeoc.gov/federal-sector/formal-complaint-investigation-process

Image Sources:

https://commons.wikimedia.org/wiki/File:Seal_of_the_United_States_Equal_Employment_Opportunity_Commission.svg 

https://www.flickr.com/photos/141290938@N03/26682691294

https://www.amazon.com/Ultimate-Wall-Clock-Battery-Operated/dp/B07HVN4BVQ

https://www.skipprichard.com/3-keys-to-negotiating-success/

Stefan Hawkins | Featured Entrepreneur | 2022

By: Kayla M. Duhaney

Stefan Hawkins, the “Good Brotha,” went viral with a post on LinkedIn about his coffee brand “Fifth Acres Coffee” in 2021. After less than twenty-four hours on LinkedIn, Hawkins’ coffee post captured over 1,300 likes, comments, and shares. Fifth Acres Coffee, LLC, is the first Black-owned coffee brand originating in Central Pennsylvania, featured, and sold in the “Good Brotha’s Book Café,” the first Black-owned coffee shop in Harrisburg, both of which are owned and operated by Stefan. The LinkedIn post that marked the start of his rising publicity shared an announcement with his community: “My coffee is available for purchase at Karn’s Food Store. Today is one for the history books, being the only Black-owned coffee brand in Central Pennsylvania and being the first Black-owned coffee brand to secure placement in a major grocery store in Central Pennsylvania. We at Fifth Acres Coffee, LLC, made history today and I can’t be prouder. We did it.”

Stefan Hawkins is a Harrisburg, Pennsylvania native. In fact, the brand name and concept “Fifth Acres” pays homage to the city that created him. He was born and raised on North “Fifth” Street in South Harrisburg, locally referred to as South “Acres.” The coffee beans are sourced in African countries, and the roast variations are given geographic names such as, “Uptown blend” and “Southside blend” to align with the geographical theme of the brand. A percentage of the profit is donated to local non-profit organizations.

Stefan’s entrepreneurial spirit is new to us, but he is in familiar territory with earning many “first” achievements for the city of Harrisburg. He founded House of Vegans, CFC, the first Black vegan restaurant in the city which opened a year prior to Good Brotha’s Cafe. Stefan is also a freelance journalist part-time, writing for Harrisburg Magazine and Penn Live. He is a son, a father of five, and a pillar to the youth in his community.

Why Coffee?

In the summer of 2020, after the murder of George Floyd, there was an outcry in Harrisburg and similarly situated cities across the country to create more Black-owned spaces. Stefan, at the time working two jobs, took the opportunity to fulfill a need in his community. He started out making food on a George Foreman grill in his apartment and sold it on the weekend as a way to make some extra cash. Eventually, he saved enough money to open House of Vegans. The city of Harrisburg has a Black population of fifty-two percent; however, Black people only make up less than three percent of business owners in the city. Stefan saw a need for Black business ownership, and he invested in addressing it. The opening of House of Vegans was initially a huge success for Stefan and his family. Patrons lined up for blocks for more than six hours on a hot, grand opening day in the middle of July. Support from the community came pouring in but the restaurant became increasingly difficult to maintain due to the pandemic and other life-work obligations.

“I learned very quickly that there’s a difference between writing the check and issuing the check. The transition from employee to employer has definitely been a culture shock.”

He came, he saw, and unfortunately, he stumbled. House of Vegans  struggled due to COVID-19 and while it is closed currently, Stefan hopes to re-open sometime.

Shortly after the House of Vegans’ opening, the owners of a bakery across the street decided to move. Stefan was familiar with the owner with whom he held a short, life-changing conversation in a few words, “you should open a coffee shop,” she said. “Coffee? I’ve never poured a cup of coffee in my life,” he responded. He walked out thinking, “Hm, I should open a coffee shop.” Folks, that is all it took to spark the coffee connoisseur we have in front of us today. Not only did Stefan open his own coffee shop, but after some sourcing difficulties, he sourced, created, and marketed his own coffee brand.

“After doing some research and listening to business owners of all kinds, I have learned the importance of ownership.” When Stefan gets asked, “why coffee?” His response is often, “why not?” He saw a need and addressed it. His entrepreneurial spirit turned a hustle into his passion. He says, “this is both a hustle and a business for me. This is about longevity. I want to be the next Howard Schultz.” Howard Schultz is most famously known for being the chief executive officer of Starbucks but is also an author.

“This is my purpose; I’m trying to motivate my people. We need more black spaces. This coffee brand is about inspiring my city. I want to make an impression and impact. A good cup of coffee could change the way you approach your whole day.”

The Vision

“Nobody sees your vision like the way you see your vision,” Stefan spoke about working endlessly and tirelessly for months to facilitate a good coffee shop experience for his customers. Good Brotha’s Café has a cozy, “dark-themed” bookstore vibe featuring local Black artists’ paintings of men and women on the walls, a giant bookshelf filled with books for customers to read at their leisure, and pastries to go with the perfect cup of coffee.

“I’m the boss, customer service, operations manager, and employee – all wrapped in one. Experience was my teacher.” Fifth Acres Coffee transcends the four corners of Good Brotha’s café, which keeps Stefan’s wheels turning as he makes delivery drop-offs to supermarkets, does his own labeling, and coordinates how to be in several places at once.

Sacrifices

When asked what his largest sacrifices were, Stefan responded: “My sanity. In a good way though, because I want to put forth the best product, the best services, and the best business practices.”

When I asked Stefan about balancing his coffee shop and brand, he responded, “I got overwhelmed. Once Fifth Acres went viral, it became a stumbling block because I did not have a team.” He touched on a misconception that he was confronted with by many people, “most people think because you own your own business, you have the freedom to do what you want. Unfortunately, that could not be more wrong.” Working for four months straight from dawn to dusk has been a challenge. Stefan explains, “the workday does not stop; I just find a way to fit everybody else in.”

“When you’re growing a business, there’s no such thing as a day off. This is my legacy; I need to make sure this is successful.”

Mental health matters too though, “You can’t lose yourself along this journey. I keep asking myself: What’s the purpose? What’s driving me?”

As a Black entrepreneur, self-taught business owner, and community figure – “the scrutiny is there.” Stefan is very aware of having to watch the way he does business for the sake of his business and his image. He has worked at various fast-food restaurants and is very familiar with fast food industries, however, owning and operating his brand as a community figure has forced him to take a step back from online sales, recoup, and potentially revamp his website soon.

Good Brotha, Good Trouble

Is all press, good press? Thankfully, Stefan is constantly featured on the news for being a “good brotha” which sparked the name for his café. His claim to fame was rapid, but he appreciates the opportunity to represent Black men on the news for positive reasons: entrepreneurship, literacy, and pushing education. “This is my legacy. This is what I want to build. All I need is the people’s support.” Good Brotha’s Cafe is looking to incrementally expand into areas that are not traditionally Black. He explained it’s hard to be the first because “you’ll walk into rooms alone, not knowing what you’re walking into.” With a longtime passion for culinary arts since high school, Stefan simply wanted to find his niche within the food industry but needed to work odd jobs to get there. Finally, he has risen to the top causing a stir in his community as a young businessman, employing high school children to keep them out of trouble and advocating for higher literacy rates among Black men in his community. As a person who did not pursue any formal higher education, Stefan had to find his place. Fifth Acres Coffee is his way forward.

“This is bigger than me. I have to understand that I have a duty to keep this business model solid because I have the city on my back. I am the first Black man to make history in several business aspects within the city of Harrisburg, my city. Knowing that, I hope to inspire the next generation to fall in line without having to suffer for this generation’s mistakes.”

The Next Generation

“It takes dedication, consistency, and hard work. Most people don’t see what it takes, but I also don’t look for an applause. This is about the grind. This is about my drive to see my business succeed.” Be teachable. Learn from the mistakes of others. Stefan emphasizes the importance of formal education but also learning through practice.

    1. Be a student.
    2. Chin up. You cannot lose yourself. Keep going.
    3. Money does not always win.
    4. Invest in your vision, in every aspect.
    5. Make sure your purpose motivates you.

Fifth Acres Coffee is Black and blossoming. Stefan wants to stay in Harrisburg, give back, and help bring his community forward one cup of coffee at a time.

He inspires now and will continue to inspire!

Follow Good Brotha’s Book Cafe on social media: Facebook

Instagram

Twitter: @goodbrothasbook


Kayla Duhaney, at the time of this post, is a second-year law student at Penn State Dickinson Law. She is from Mount Vernon, New York, and is a graduate of George Mason University located in Virginia. Kayla is the Vice President of the Black Law Student’s Association and a Dickinson Law Lion Ambassador. She plans to take her education and talents back to New York City post-graduation.

Diversity for Your Workplace: Business Strategy or Empowering Tool?

By: Maame Boateng

The words “diversity” and “inclusion” have become buzzwords in the past couple of years and particularly, since George Floyd’s murder. Hashtags like #BlackLivesMatter, #MeToo, #StopAAPIHate and similar catchy phrases have exemplified the rhetoric taking place all over the world today. The COVID-19 pandemic has also highlighted economic disparities between different racial groups in the United States.  A 2020 poll by the Washington Post found that 20 percent of Hispanic adults and 16 percent of Blacks had been laid off or furloughed during the pandemic, compared to 11 percent of White employees. Responding to the public outcry for a more diverse workforce, several companies scrambled to create diverse and inclusive teams. Did your company jump on this bandwagon? Has your business integrated a diversity and inclusion strategy into its business plan ? How should your business think about diversity and inclusion?

In most of North America, diversity is associated with racial diversity. This is in large part due to the nation’s racial historical underpinnings. However, diversity encompasses more than just race. Diversity also includes the breadth of differences between people based on their gender, education, religion, language, abilities, income, sexual orientation, skills, and a plethora of other characteristics. Inclusion is also a journey organizations and individuals embark on to ensure that different groups or individuals with different backgrounds are treated equally.

A McKinsey study revealed that racially and ethnically diverse companies outperform industry norms by 35%. Additionally, according to Boston Consulting Group, companies that have more diverse management teams have 19% higher revenue. This data demonstrates the importance of a diverse workforce. Diversity efforts at the workplace, however, should not only be reduced to a business strategy with positive outcomes that translate into high dividends for a company’s shareholders; they should be used as a tool and a means to empower minority groups that have been excluded from accessing markets and services so that they can also empower their communities. Before delving deeper into diversity and inclusion efforts that empower underrepresented groups, let’s take a look at some of the underlying legal structures and laws regarding hiring and keeping a diverse employee base.

Equal Employment Opportunity Commission

The Equal Employment Opportunity Commission (EEOC) is the federal agency that regulates workplace discrimination. It enforces federal laws prohibiting employment discrimination. These laws protect employees against employment discrimination when it involves unfair treatment and harassment because of an employee’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information.

Pennsylvania Regulations

In Pennsylvania, the Human Relations Commission enforces state anti-discrimination laws. For employment discrimination to be illegal in PA, it must be based on a person’s race, color, sex, age (over 40), ancestry, national origin, or religious creed. It also prohibits discrimination on the basis of a person’s disability.

Now that we have covered some of the legal structures that exist to ensure diversity and inclusion in the workplace, let’s discuss how your diversity and inclusion efforts can be both a business strategy and a tool to empower diverse groups that have been excluded from accessing markets and services.

1. Make Diversity and Inclusion a Part of Your Company’s Mission and Vision– What does your brand say about your company culture? Who are you hiring? Whose experiences and inputs are considered valuable? If you want to create a truly diverse and inclusive team, you need to have everyone on board. When you link diversity and inclusion to your business’s goals, it becomes more than just a strategic plan. It becomes one of the core elements that drives your business. Employees will begin to embody these values and your clients will also recognize the place diversity and inclusion occupies in your business. This will also ensure that diverse employees feel a sense of belonging and that their contributions matter.

2. Create Task Forces and Keep Leaders Accountable – Start by hiring diverse employees and then create task forces that focus on the strengths and weaknesses of each diverse group. Identify and understand the strengths and differences among the groups and find ways to incorporate this into your business’s strategic plan. Ensure that the leaders and management of your business are setting the tone and exhibiting empathetic leadership. Inclusion is an ongoing journey, not a one-off process. By equipping your team leaders with the skills needed to champion diversity, you will ensure that you are building an inclusive environment that empowers diverse groups.

3. Invest in Your Diverse Employees – This could come in the form of pay equity, which will build trust in your leadership, increase your employee’s engagement and reduce turnover. Another option is for you to offer training, development programs and leadership opportunities to underrepresented groups in order to build talent pipelines. You can also create conditions that promote inclusion on a daily basis and identify ways to measure the impact.  For example, you can provide a childcare center or accommodations for mothers with children in order to ensure that employees with children can still deliver quality results at work without the added worries of childcare. By creatively thinking of different avenues for your employees to thrive and enjoy working in your company, you will be impacting their lives and in turn, yielding a high return on investment.

To make your diversity and inclusion efforts an empowering tool, consider making diversity and inclusion a part of your company’s mission and vision, creating task forces to hone in on the strengths and weaknesses of your diverse employees, keeping your leaders accountable and investing in your diverse employees.

This post has been reproduced with the author’s permission. It was originally authored on March 29, 2021, and can be found here.


Maame Boateng, at the time of this post, is a third-year law student at Penn State Dickinson Law. Maame is from Ghana and is interested in corporate and international law. Maame currently serves as a Senior Editor of the Dickinson Law Review.

 

Sources:

Berkeley Greater Good Magazine, “What Is Diversity?” Greater Good Magazine, https://greatergood.berkeley.edu/topic/diversity/definition

BCG Henderson Institute, “How Diverse Leadership Teams Boost Innovation”, https://www.bcg.com/en-us/publications/2018/how-diverse-leadership-teams-boost-innovation

Global Diversity Practice, “What Is Diversity and Inclusion”, https://globaldiversitypractice.com/what-is-diversity-inclusion/

Harvard Business Review, “Diversity as Strategy”, https://hbr.org/2004/09/diversity-as-strategy

Kristina Matic, “Top 5 Workplace Diversity Statistics”, Talentlyfthttps://medium.com/hr-blog-resources/top-5-workplace-diversity-statistics-2f4ba1d03a2e

McKinsey & Company, “Why Diversity Matters”, https://www.mckinsey.com/business-functions/organization/our-insights/why-diversity-matters

Pennsylvania Human Relations Commission, “Employment Discrimination”, https://www.phrc.pa.gov/File-A-Complaint/Types-of-Complaints/Pages/Employment.aspx

Sharon Florentine, “Diversity and Inclusion: 8 best practices for changing your culture”,https://www.cio.com/article/3262704/diversity-and-inclusion-8-best-practices-for-changing-your-culture.html

U.S Equal Employment Opportunity Commission, “Employees & Job Applicants”, https://www.eeoc.gov/employees-job-applicants

Upstate Medical University, Diversity and Inclusion Summary of State and Federal Laws,https://www.upstate.edu/diversityinclusion/policies-and-procedures/eeo/fedstatelaw.php#:~:text=Executive%20Order%2011246%2C%20as%20amended,action%20programs%20for%20minorities%20and

Washington Post, Hispanics are almost twice as likely as whites to have lost their jobs amid pandemic, poll finds, https://www.washingtonpost.com/business/2020/05/06/layoffs-race-poll-coronavirus/

Photo Sources:

Black Enterprise,Workplace Diversity is Still A Major Problem Although Nearly 80% of HR Professionals Believe Their Company Is Diverse, https://www.blackenterprise.com/inclusion-diversity-80-of-hr-professionals-believe-their-company-is-diverse/

EsgClarity, BlackRock Tops Refinitiv’s top 100 Most Diverse Firms, https://esgclarity.com/blackrock-tops-refinitivs-top-100-most-diverse-firms/

Forbes, New Research: Diversity + Inclusion = Better Decision Making at Work, https://www.forbes.com/sites/eriklarson/2017/09/21/new-research-diversity-inclusion-better-decision-making-at-work/?sh=5784fd0f4cbf

The Corporate Transparency Act: What Is It and How Does Your Business Need to Prepare?

By: Phil J. Petrina

Are you a current small business owner, or in the process of forming a new corporation or LLC? If so, you need to be aware of a new federal reporting requirement, which could affect your small business beginning in January of 2022. In 2020, Congress passed the Anti-Money Laundering Act, which was part of the National Defense Authorization Act for Fiscal Year 2021 (“NDAA”). The NDAA included the Corporate Transparency Act (“CTA”) which became effective on January 1, 2021. However, beginning on January 1, 2022, the CTA will begin being enforced, requiring many small business owners to ensure they are in compliance with its reporting requirements or face criminal and/or civil penalties. The remainder of this article will provide an overview of what the CTA is, who it applies to, and how small business owners can ensure they are in compliance with these new federal reporting guidelines.

What is the Corporate Transparency Act?

In an effort to crack down on anonymous shell companies, money laundering, terrorism financing, and other illegal financial activities through the use of corporate structuring, Congress passed the Corporate Transparency Act. This Act will require corporations, limited liability companies, and other similarly formed entities to disclose information about their beneficial owners to the Financial Crimes Enforcement Network of the Department of Treasury (“FinCEN”). The CTA creates a private federal database of beneficial ownership information within FinCEN which will not be available to the public except in very limited circumstances.

In fact, the CTA states that FinCEN will only be allowed to disclose the data to the public if requested by (1) a federal agency engaged in national security or law enforcement, (2) state or local law enforcement, (3) the federal government on behalf of a judge, prosecutor, or law enforcement of another country, (4) a financial institution with the consent of the reporting company, or (5) a U.S. federal function regulator. Such records will be kept by FinCEN for “not less than five years” after a company terminates or ceases to exist.

But, Who is a “Beneficial Owner,” and Who do the Reporting Requirements Apply to?

The CTA defines a beneficial owner as a “natural person who, directly or indirectly, through any contract, arrangement, understanding, relationship, or otherwise (1) exercises substantial control over such company, or (2) owns 25% or more of such company.” If your company has a beneficial owner, your company will be required to report to FinCEN the following identifying information about the beneficial owner:

      • their full legal name
      • their date of birth
      • their current residential or business address; and
      • their unique identifier numbers such as a passport, driver’s license number, or social security number.

However, the CTA expressly exempts many large companies, those already heavily regulated by the SEC or other federal regulators, and charitable, religious, and political organizations from the reporting requirements. Specifically, if your company employs more than 20 full-time employees, reports over $5 million in gross revenues on your most recent tax return, and has an operating presence with physical offices in the U.S., the CTA exempts your company from its reporting requirements. This specific exemption exists because, as mentioned previously, the CTA was passed in an effort to crack down on the illegal activities which tend to travel through small shell companies.

The CTA also provides a set of exemptions for individuals who need not report their identifying information to FinCEN. The individual exemptions are: (1) minors, (2) those who are a nominee, custodian, or agent acting on behalf of another, (3) employees, acting within that capacity, whose control over or economic benefit is solely from their employment status, (4) those whose interest(s) in the company is solely through a right of inheritance, and (5) creditors of a company, unless they substantially control, or own more than 25% of the company.

How Can I Ensure My Company is in compliance with the CTA?

If none of the above exemptions apply to your small business, you must be sure to make the above disclosures to FinCEN, or risk facing criminal and/or civil penalties. If your business is formed or registered after January 1, 2022, you must disclose the beneficial owner(s) of the company to FinCEN on the date of formation or registration. If your business pre-existed the passage of the CTA, you must disclose this information in a timely manner, and not later than two years after January 1, 2022. Additionally, your company must update the information provided to FinCEN within one year of any change in such information.

A company that fails to report such information, or willfully provides false information, carries a $500 per day fine and/or a criminal penalty of up to $10,000 and up to two years imprisonment. However, the penalty is even steeper for any government employee or third party who makes an unauthorized disclosure of the beneficial owners’ private information. An unauthorized disclosure by the government or any third party carries a $500 per day fine and/or a criminal penalty of up to $250,000 and up to five years imprisonment. If there was an unintentional mistake made in the reporting, the CTA provides for a 90-day “safe harbor” from any civil or criminal penalties to correct such mistakes.

There are many questions that still remain as to how FinCEN will enforce the CTA, how they define substantial control, how and where a business must file these reports, etc. In accordance with the passage of the CTA, the Secretary of Treasury is mandated to issue Treasury Regulations that shed more light on some of these more nuanced questions by January 1, 2022, when the CTA becomes enforced. All business owners who may be affected by this Act should pay close attention to the release of the Treasury Regulations for guidance on some of these outstanding questions. Overall, if you own a small business you should be sure to understand the Corporate Transparency Act as the deadline for compliance with its reporting requirements quickly approaches.


Phil Petrina, at the time of this post, is a rising 3L at Penn State Dickinson Law, a member of the Class of 2022. Phil is the President of the Student Bar Association, on the Moot Court Board, a member of the Business Law Society, and a Pennsylvania Commonwealth Scholar. He is interested in corporate and commercial litigation, business law, and healthcare law. Phil can be contacted at pjp5327@psu.edu.

 

Sources:

https://businesslawtoday.org/2021/04/corporate-transparency-act-preparing-federal-database-beneficial-ownership-information/

https://www.congress.gov/bill/116th-congress/house-bill/2513/text

https://www.natlawreview.com/article/what-you-need-to-know-about-corporate-transparency-act

https://www.reedsmith.com/en/perspectives/2021/02/an-overview-of-the-corporate-transparency-act

Photo Sources:

https://www.fincen.gov/

https://www.nytimes.com/2019/11/07/magazine/how-to-set-up-a-shell-company.html

Customers with Disabilities and You

By: Bryan Gogg

Today I will address how to best accommodate customers with different types of disabilities.  I will be taking into consideration areas in which there is clear guidance from the government, as well as areas in which there is only guidance from individuals with disabilities themselves.

The Law and You

Most likely your small business has to be Americans with Disabilities Act (ADA) compliant with Title III, which covers who you serve, and possibly with Title I, which covers who you hire (which I do not plan to go into detail about here).  Title III covers, “any place of public accommodation by any person who owns, leases (or leases to), or operates a place of public accommodation.”  This language has been read to cover everything except some private clubs and religious institutions.

However, even if you don’t have to comply with the ADA, you should still want to.  There are millions of people in America, and a good percentage of people in your area, with disabilities.  These people with disabilities go shopping just like everyone else.  Thus, by making your place of business and your business website accessible, you will be increasing your customer pool a great deal.

The Place of Business

ADA guidelines, last released in 2010, cover several ways to easily make your business more disability-friendly.  These primarily address physical disabilities, deafness, and blindness.  These don’t include some other disabilities such as autism, but I will speak more about that later.

One of the simplest things to do is to go around your place of business and imagine what it would be like for someone in a wheelchair to get around your business.  Are all the aisles wide enough?  Is there enough room to turn the corners?  Can they reach everything they might want to buy?  Is there a way for them to easily check out?  If you have a bathroom, can they get into and out of it easily?  If not, think of ways to make your place more accessible.

Other issues to consider have to do with other disabilities.  Is there a way for people with certain disabilities to speak to you, such as with a pencil and paper or with communication devices?  Does your business accommodate service dogs?  Do you have enough handicapped-accessible parking spots (generally the rule is one accessible parking spot for every 25 total parking spots)?  These are the sorts of questions you should ask when trying to make your place of business ADA compliant.  More suggestions can be found here.

Website and ADA

When it comes to business websites, the law is messy, to say the least.  Some courts have said that a website needs to be attached to an actual business, some courts have said all websites count, some courts have yet to rule on this, and of course, the Supreme Court has yet to address it at all.  While the government did release some guidelines, these are only guidelines state and local governments must follow, and they are more than a decade old, so not that useful to a business owner like yourself.

Instead, what has generally become the accepted standard for private businesses is the Web Content Accessibility Guidelines (WCAG).  These guidelines were created by a private consortium but have generally been recommended by courts in settlements about websites, and therefore are likely what you should follow when developing your own website.

There are some simple things you can do to make sure you are meeting these guidelines.  For one, if you have pictures on your website, make sure to describe what the picture is conveying in the text below (text to speech software used by those with visual problems can translate the text but not the picture).  Another example is not having audio play for too long as it can interfere with other software.  More suggestions can be found here.

What ADA Does Not Address

One thing that ADA guidelines fail to cover (which I hope it will cover soon), that I feel is important to cover here, is accommodating people with autism and other sensory disabilities.  Autism affects millions of children and adults here in America today.  Those are millions of potential customers that all need things too.  Autistic people need stores to be mindful of  sensory issues.  Loud sounds, smells, crowds, etc., will all make autistic people not want to visit your store.

For some stores, that might be hard to manage.  If for example, you run a store that sells coffee, you might have a hard time running a store that does not lead to sensory overload.  However, many stores can manage these issues by just having less clutter, sensory hours (one hour a week where you limit customers), not having lights so bright, less overloading websites, and other small things.  Look at your business and see if there is anything you can do to help.  In addition to that, if there is no way to avoid sensory overload in your store, having a way for people to not have to enter your store such as curbside shopping, might be a good idea.

Below is a good example of what becoming overstimulated is often like, while this involves a child, adults can and often do experience much of the same thing (even if they have developed coping strategies over the years):

This post has been reproduced with the author’s permission. It was originally authored on March 29, 2021, and can be found here.


 

Sources:

https://www.ada.gov/smbusgd.pdf

The Muddy Waters of ADA Website Compliance May Become Less Murky in 2019

Photo Sources:

https://www.ada.gov/business/retail_access.htm

https://www.aruma.com.au/about-us/blog/6-facts-about-sensory-hypersensitivity

Video Sources: 

https://www.youtube.com/watch?v=aPknwW8mPAM