As an Apple fan myself, I’ve always wondered why Apple tends to be much more successful than it’s competitors. Their competitors make products that are just as good with the same technology or perhaps even superior technology. There is one area though in which no other company comes close to Apple, the marketing. Apple has mastered the psychology behind marketing that has allowed them to be the face of technology. It is the same methods used by great leaders such as Martin Luther King Jr during the civil rights movement. People aren’t interested in simply what your product is, but actually why your doing it. First, let’s look at what a generic company’s marketing scheme might look like.
A typical technology company’s advertisement might be something as follows: Our computers run faster than most due to new cutting edge technology implemented within the computer. By one now for $499. According to Simon Sinek in his TED talk “How Great Leaders Inspire Action,” this coincides with his “Golden Circle” theory. The inner circle is the why, the middle is the how, and the outer is the what. A generic marketing scheme goes from the outside of the circle to the inside. On the Contrary, companies like Apple communicate from the inside to the outside. They give their consumers a reason to believe in their product and make them think that they are on a mission to “change the world.” Consumers want a product they can believe in. Apple products have become practically a movement at this point. They execute this through advertisement that go as follows, according to Sinek: “Everything we do, we believe in challenging the status quo. We believe in thinking differently. The way we challenge the status quo is by making our products beautifully designed, simple to use and user-friendly. We just happen to make great computers” (Simon Sinek). The key word here is believe. It makes users feel like there’s a purpose to the product, something innovative about it. Simon later goes on to explain that it’s why we’re comfortable buying all sorts of technology from Apple such as ipods, compared to mp3 players sold by Samsung. People are more likely to act on emotion rather than information.
In conclusion, it’s not that Samsung or any other company can’t make more advanced products than something like the iPhone, they can and they have. The difference is Apple is able to connect with people through their advertisements, and emotion is more powerful than information in provoking action.
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